?
? !
1 photo
Buy Smarte Online store

Buy Smarte Online store

4.3 from 27 reviews · View Statistics

Reviews

4.3

27 reviews
  • Product Quality
    4.3 (17)
  • Return Claim MadeYes (4) · No (16)
  • Shipping
    4.2 (17)
Previous
Next
Claire

ClaireGreater Melbourne (Inner), VIC

Scammer

published

Very cheap and nasty products that do not out last the warranty yet they don't honour them.
Avoid these scammers.
Also see how they treat customers in their review responses. That's enough to shop elsewhere.

Product Quality
Shipping
DrN

DrNGreater Melbourne (Metropolitan), VIC

  • 12 reviews
  • 5 likes

Avoid

published

Faulty tv under warranty, refuse to refund.
Stay clear of them. They take no issue with lying directly to you.

Product Quality
Shipping
2 comments
Buy Smarte
Mahsa D.Buy Smarte
DrN
DrN

Not sure who Natasha is however you seem to be breaching someone's rights by adding their personal details to my review.
Must be multiple people you are mistreating.
You cannot lie straight in bed.

Darren c.

Darren c.Greater Melbourne (Outer), VIC

Lightening Fast Delivery

published

Great Customer Service Lightening Fast Delivery Great Value for Money. My new Samsung Tv is Awesome .Highly Recommended .5stars from me .

Product Quality
Shipping
Appliance Retailers

Find out how Buy Smarte Online store compares to other Appliance Retailers

Know better, choose better.

Compare all
awill1

awill1Sydney, NSW

  • 3 reviews

Great Service and Price

published

Brought a TCL 75 inch TV online for a very good price. The communication was fantastic. I was asked what day I wanted delivery and it arrived as promised. I would recommend this company.

Product Quality
Shipping
Denise H.

Denise H.Sydney, NSW

  • 5 reviews
  • 2 likes

Save money and shop with buysmarte

published

I bought a Samsung fridge in May 2020 that was close to half price due to a couple of dints. Have been really happy with the fridge. Only issue was that I asked Buysmarte to hold the fridge an extra month till my renovation was done. Unfortunately it suffered an extra dint in their warehouse, but they told me, offered a full refund or extra discount, which we took.

We had an issue with the ice-maker but on chatting to them, we set it up wrong (should’ve read the manual). All resolved and working fine.
If you don’t mind a dint or two save your money and shop with these guys. I was worried it was too good to be true, but no. I would recommend them without hesitation.

Incentivised ReviewNo
Return Claim MadeNo

Great Service

published

Brought the wrong TV and they were really great and helped me out right away. They even saved me some of the cost of returning and gave me some credit towards my new TV. Steve is a legend. Ships same day. Would recommend Buy Smarte to anyone and 100% would buy from them again.

Shipping
Incentivised ReviewNo
Julia H.

Julia H.

  • 2 reviews

Best customer service I’ve ever experienced ⭐️⭐️⭐️⭐️⭐️

published

First time I’ve ever left a review. However I had to share my wonderful experience. From phone call to delivery (only took one business day). Friendly customer service over the phone, super prompt updates, speedy replies and delivery driver was friendly and great to deal with.

Product Quality
Shipping
Anthony Blyth

Anthony BlythSydney, NSW

New TV bought 10:19pm last nite arrived today 11am!

published

I bought a Samsung QA75Q80TA last nite at 10.19pm after their online customer service adviser confirmed he could deliver the next day! Hard to believe when JB HiFi and Bing Lee informed me they had no idea if it would turn up within 1 or 6 weeks and had no way to confirm with supplier. After placing my order I received all the paper work via email, got a SMS confo this morning it was coming mid-morning and by 11am it arrived straight to my door after a telephone call. Great product, great service and price! I would definitely recommend - great job guys!

Product Quality
Shipping
Goulst48

Goulst48Harrison 2914, ACT

Buy Smarte - better than the other mob...

published

After waiting three weeks for Appliance Online to "overnight deliver" a new Samsung TV to me in Canberra, and then being told it would be another fortnight "at least", I looked around and found exactly the same TV at Buy Smarte, in stock, and for only a few $$$ more. So I ordered it on Tuesday and it was delivered (despite COVID restrictions and delays) on the Friday, and it worked perfectly on first setup.

So I'm a happy Buy Smarte buyer. Cheers.

Product Quality
Shipping
Appliance Retailers

Find out how Buy Smarte Online store compares to other Appliance Retailers

Know better, choose better.

Compare all
Sue

SueGreater Melbourne (Outer), VIC

  • 3 reviews
  • 3 likes

Excellent customer service - very quick delivery

published

These guys are awesome - not an issue with delivery - which was in 3 days from when i placed the order online
Would definitely recommend if you are looking for electronics goods - Best price and excellent service
Big thumbs up

Product Quality
Shipping
Tony

TonySydney, NSW

Great Support From Steve

published
Product Quality
Shipping
Rasit

RasitGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Wouldn't bother going anywhere else

published

Recently purchased a TCL C8 TV and had it delivered within a few days. Having researched prices on multiple online stores, Buy Smarte had a very competitive price on this TV. Not only that but their before and after sales customer service was also superb. Looking forward to buying my next appliance from your store again in future. Cheers

Product Quality
Shipping

Two split cycle air-conditioners could not be used in Queensland

published

I purchased two split cycle air-conditioners from this company upon installation the electrician advised me they cannot be used in Queensland. I contacted Buysmarte in regards to this they stated I should have asked them whether they were compatible for Queensland installation. I don't know about you but I think that's absolutely ridiculous I feel it should clearly State whether they are compatible for a state in Australia or not. I was then told by Buysmart I could return them at a cost of $440 to me which I had no other choice but to do so. I feel this company is completely in the wrong and my advice to anyone to buy from sBuysmarte beware!!!!!!!!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes

Samsung TV

published

Great site much cheaper than other retailers ordered one day delivered the next day very happy with my purchase. They have Pay Pal and you can take to supplier great online shop.

Product Quality
Shipping
Les from Fitzroy

Les from FitzroyGreater Melbourne (Inner), VIC

  • 17 reviews
  • 14 likes

Stellar service

published

1st delivery of $1000 TV given by courier to wrong person and could not be located. Buy Smarte assisted with claim against courier company and within 2 days of approval, dispatched a replacement. They absorbed the insurance excess and delivery cost so I was not out of pocket. Arrived safely and working like a charm. Service well beyond my expectation, hugely impressed.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Appliance Retailers

Find out how Buy Smarte Online store compares to other Appliance Retailers

Know better, choose better.

Compare all
Page 1 of 2
See all Buy Smarte reviews

Questions & Answers

Primrose G.

Primrose G.asked

Online store

Can you choose a delivery date further then 3 days.

No answers
See all Buy Smarte questions

Get an answer from our members and Buy Smarte representatives

Buy Smarte Online store

Other Appliance Retailers

Previous
Next
See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.