Very cheap and nasty products that do not out last the warranty yet they don't honour them.
Avoid these scammers.
Also see how they treat customers in their review responses. That's enough to shop elsewhere.
Faulty tv under warranty, refuse to refund.
Stay clear of them. They take no issue with lying directly to you.
Lightening Fast Delivery
Great Customer Service Lightening Fast Delivery Great Value for Money. My new Samsung Tv is Awesome .Highly Recommended .5stars from me .
Great Service and Price
Brought a TCL 75 inch TV online for a very good price. The communication was fantastic. I was asked what day I wanted delivery and it arrived as promised. I would recommend this company.
Save money and shop with buysmarte
I bought a Samsung fridge in May 2020 that was close to half price due to a couple of dints. Have been really happy with the fridge. Only issue was that I asked Buysmarte to hold the fridge an extra month till my renovation was done. Unfortunately it suffered an extra dint in their warehouse, but they told me, offered a full refund or extra discount, which we took.
We had an issue with the ice-maker but on chatting to them, we set it up wrong (should’ve read the manual). All resolved and working fine.
If you don’t mind a dint or two save your money and shop with these guys. I was worried it was too good to be true, but no. I would recommend them without hesitation.
Brought the wrong TV and they were really great and helped me out right away. They even saved me some of the cost of returning and gave me some credit towards my new TV. Steve is a legend. Ships same day. Would recommend Buy Smarte to anyone and 100% would buy from them again.
Best customer service I’ve ever experienced ⭐️⭐️⭐️⭐️⭐️
First time I’ve ever left a review. However I had to share my wonderful experience. From phone call to delivery (only took one business day). Friendly customer service over the phone, super prompt updates, speedy replies and delivery driver was friendly and great to deal with.
- Online store
New TV bought 10:19pm last nite arrived today 11am!
I bought a Samsung QA75Q80TA last nite at 10.19pm after their online customer service adviser confirmed he could deliver the next day! Hard to believe when JB HiFi and Bing Lee informed me they had no idea if it would turn up within 1 or 6 weeks and had no way to confirm with supplier. After placing my order I received all the paper work via email, got a SMS confo this morning it was coming mid-morning and by 11am it arrived straight to my door after a telephone call. Great product, great service and price! I would definitely recommend - great job guys!
- Online store
Buy Smarte - better than the other mob...
After waiting three weeks for Appliance Online to "overnight deliver" a new Samsung TV to me in Canberra, and then being told it would be another fortnight "at least", I looked around and found exactly the same TV at Buy Smarte, in stock, and for only a few $$$ more. So I ordered it on Tuesday and it was delivered (despite COVID restrictions and delays) on the Friday, and it worked perfectly on first setup.
So I'm a happy Buy Smarte buyer. Cheers.
Excellent customer service - very quick delivery
These guys are awesome - not an issue with delivery - which was in 3 days from when i placed the order online
Would definitely recommend if you are looking for electronics goods - Best price and excellent service
Big thumbs up
Great Support From Steve
I recently bought an 86" TV from Buy Smarte.
After shopping around, I was about to buy from one of the bigger local shopfronts when I saw the price at Buy Smarte on line. It was way cheaper than any of their competitors by a huge $$$ margin. Shipping was only $59 and by joining their Club for $19, I got another K off the price.
I was concerned about making such a large purchase from a remote supplier but after doing a bit of online due diligence and speaking directly to the company the deal on offer was too good to pass up.
When the ...TV arrived the screen was damaged and the item had to be replaced and I thought "Oh no maybe I have set myself up for a fall". I quickly found out there was nothing to worry about. Steve from Buy Smarte got hold of the replacement within a few days despite the one originally supplied to me being the last in stock. There was no messing around with Steve showing by action rather than words that he knows his business - the damaged set was picked up and gone within a couple of days and the new one is now up and working brilliantly.
Wouldn't bother going anywhere else
Recently purchased a TCL C8 TV and had it delivered within a few days. Having researched prices on multiple online stores, Buy Smarte had a very competitive price on this TV. Not only that but their before and after sales customer service was also superb. Looking forward to buying my next appliance from your store again in future. Cheers
Two split cycle air-conditioners could not be used in Queensland
I purchased two split cycle air-conditioners from this company upon installation the electrician advised me they cannot be used in Queensland. I contacted Buysmarte in regards to this they stated I should have asked them whether they were compatible for Queensland installation. I don't know about you but I think that's absolutely ridiculous I feel it should clearly State whether they are compatible for a state in Australia or not. I was then told by Buysmart I could return them at a cost of $440 to me which I had no other choice but to do so. I feel this company is completely in the wrong and my advice to anyone to buy from sBuysmarte beware!!!!!!!!
Great site much cheaper than other retailers ordered one day delivered the next day very happy with my purchase. They have Pay Pal and you can take to supplier great online shop.
1st delivery of $1000 TV given by courier to wrong person and could not be located. Buy Smarte assisted with claim against courier company and within 2 days of approval, dispatched a replacement. They absorbed the insurance excess and delivery cost so I was not out of pocket. Arrived safely and working like a charm. Service well beyond my expectation, hugely impressed.
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