Fantastic customer service
Have used this company twice so far and it definitely won't be the last. Excellent products, delivered promptly and as promised. Very helpful staff at the end of the phone to answer any queries. Would very happily recommend them any time!
Very helpful staff at initial point of contact, thanks Francis! Smooth and quick process with free postage option for 4 very bulky items. Arrived in specified time, happily recommend them!
Sales person Hayley a Joy to work with , and helpful at every hurdle to find a solution , An asset to the Company.
To find store easy.
Wide range to choose from simplified making decisions.
The company is at this stage before delivery of goods very happy at quality.
Assemble haven't got to this point yet.
- Verified customer
5 star customer service
Great compnay, staff are professional and reply promptly, Fast delviery.
So please we purchased fromt hem again the next day after receiveing our Stella Mid High Back Ergonomic Office Chairs
very happy customer
All companies should be this good
I could not be happier with both the product and the service. Product was exactly as described. Service was above and beyond good. Meagan went out of her way to help me get exactly what I wanted in the narrow time frame for delivery I had available. Ben delivered and assembled product with ease and efficiency. Meagan followed up with me once order was completed to check that all went well .
All companies should be this good
Happy with service.
Great Communications from Company. Did their utmost to see that we were satisfied. Happy with Product. Product arrived assembled which was a bonus. Reliable Delivery and pleasant delivery driver. A+
Great selection of products. Fantastic communication when requesting info about the product/delivery. Very fast assemblage by the guys who delivered. The item was exactly as it appear on the tin so there weren't any surprises once assembled
Great Customer Service
I bought two items which were delivered promptly. Then I decided to return one and the support I received from Joshua and the team was superb, especially to help me through my own problem with the credit card where the refund had to go to.
Excellent Service and the perfect product
Really easy on-line shopping experience, with phone and email support back up to achieve an urgent delivery on time for a wedding. Huge thanks to Cindy and the team.
Also appreciate the photos of the product were an accurate indication of the colour and quality of the item we had ordered.
Excellent followup service!!!
Great business and customer service.
The product categories are on point, it is very easy to find what you're looking for.
They comply with the "Next Day Shipping" guarantee.
Really, really, really reasonable prices for quality products.
Hands down recommend BuyDirectOnline to anyone looking for great products at even greater prices.
I don't generally go out of my way to put reviews for businesses but I definitely felt the need to give these guys a boost, no matter how tiny :]
Great range, fast delivery. Very happy.
I had a really positive experience with these guys. I needed to get a few things for the office and I will definitely buy from them again. Products as pictured and good quality.
Excellent value for money
Website is user friendly and the product range is fantastic and they will even quote custom items.
Delivery was fast and delivery drivers were friendly.
Great prices, quick delivery and great customer service - what more could you ask for :)
Support team is great!
I bought some chairs from these guys, and the support team was kind enough to modify my order so I could activate the free delivery option. Thankyou very much, your service was outstanding
I needed a quick solution to a temporary problem. It was easy to find the product on line, it was easy dealing with the customer service agent who then processed everything on the day, and whilst the didn't promise to have it delivered by a certain date (of course :) I wanted it 5 days ahead of their product delivery time frames), she strived to do so.... voila! It arrived on the day I needed it!
Fabulous fabulous service, many thanks.
We recieved our delivery but the wheels on the cabinets were broken. Contacted BuyDirect straight away and new ones delivered and insulted the following day. Thank you for provider us with great customer service and thank you for the quick response. We will defiantly use your company again for any further future purchases.
Service was exemplary, beyond what one could ask. In addition the product is of top quality,
BuyDirectOnline.com.au responded promptly to my questions and could offer helpful solutions. The online catalogue is well laid out, enabling easy comparison of products.
The product I chose was of very good quality. No assembly was required and the info provided on the web site ensured the product was well suited to its purpose.
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