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BuyDirectOnline.com.au

BuyDirectOnline.com.au

4.8 from 112 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by BuyDirectOnline.com.au

Reviews

4.8
112 reviews
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Reviewer Photos & Videos

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Excellent service

published

Easy to navigate website. I needed to buy an office chair by a certain date, trusted another store who failed to deliver (had seven business days and I was promised it’d be delivered within two) and were poor with communications. Purchased the chair from buydirectonline and was able to pick it up within 30mins and at a cheaper price as well. Highly recommended.

Product Quality
5/5
Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hi Jack, thank you for your 5-star review. Great communication and speed is what we strive to provide every day. We're glad you are happy with your purchase, hopefully we get the pleasure of servicing you again in the future!

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Jason C.
Jason C.Richmond-Tweed, NSW

Excellent customer service

published

Vicki was very helpful and was able to keep me fully up to date with the delivery details leading into a very busy Christmas period

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Jason, thank you for your 5-star review! We're so glad you are pleased with the service you received. Thank you and we look forward to assisting you again.

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Fantastic customer service

published

Quality chairs, stylish and good price. Delivered the next day which is unbelievable these days. Will consider shopping again. Thanks

Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Silvana, thank you for your 5-star review. We do our best to maintain great pricing and excellent service. Thank you for your support!

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  • Verified

Perfectly made to size

published

My sneeze screen was made exactly to my specs. Very thoughtfully packaged and was made and delivered quickly. Thank you!

Product Quality
5/5
Shipping
5/5
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Christy, thank you for your 5-star review! We're so glad you are pleased with the product. Thank you and we look forward to assisting you again.

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Johanne
JohanneGreater Melbourne (Inner), VIC

Great Service

published

Efficient & easy online ordering, staff always very helpful with phone requests, products received are as advertised. Good quality and pricing.

Product Quality
5/5
Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Johanne, thank you for your 5-star review! The team does their best to look after each customer in a friendly timely manner. We look forward to assisting you again!

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Rose
RoseMetropolitan Adelaide, SA
  • Verified

Great product!

published

I found it easy to navigate the site for an online purchase. Received call re status of order - very quick! Great communication. Pick up is easy and product is affordable. Will recommend and repurchase from this store again :)

Product Quality
5/5
Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Rose, thank you for your 5-star review! We're so glad you are pleased with the product. Thank you and we look forward to assisting you again.

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Shop2Drop
Shop2DropWide Bay-Burnett, QLD
  • 5 reviews
  • 1 like
  • Verified

The slide-out shelf exactly what I was after

published

I am so pleased with BuyDirectOnline that it will be my 'go-to' site of choice from now on. Very prompt expedition of my order which was an under desk keyboard shelf. The shelf was fitted today and is perfect for my requirements.

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Product Quality
5/5
Shipping
5/5
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello, thank you for your 5-star review! We're so glad you are pleased with the product. Thank you and we look forward to assisting you again.

Shop2Drop
Shop2Drop

Credit where credit's due.

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Personalised service that is friendly and efficient. Real people at the of the phone line, willing and able to help.

published

Order processed on same day. Payment error on my part corrected and refunded within the hour. Excellent. Particularly nice staff.

Incentivised Review No
Return Claim MadeNo
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Karen, thank you for your 5-star review! The team does their best to look after each customer in a friendly timely manner. We look forward to assisting you again!

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Shaun
ShaunSydney Surrounds, NSW
  • Verified

Fantastic customer service

published

Easy to find the item I wanted and the price reasonable. Best part is the customer service and communication which was well above normal. Every email received a response and a solution. Products arrived when I was told they would arrive - despite my doubts. Only (very minor) issue I'd raise was the assembly instructions. Some of the parts came pre-installed so searching for them in the packaging was a little frustrating. Quality of the product itself is great.

Product Quality
4/5
Shipping
4/5
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Mem
MemMelbourne
  • 2 reviews

The desk was excellent

published

The customer service is excellent and we received the desk promptly. It was exactly what was needed and very strong (needed in our office). We will certainly use Buy Direct on Line again.

Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Mem, thank you for your 5-star review! We're so glad you are pleased with the product. Thank you and we look forward to assisting you again.

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Renee S.
Renee S.Metropolitan Adelaide, SA
  • 2 reviews

Glass desk riser with accessories

published

I love this desk riser! It is perfect, it has everything I need and it was so easy to buy and pay for. The staff were so friendly when I went to pick it up and I am so grateful to have found what I was looking for at a much cheaper price than others with the same features.

Product Quality
5/5
Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Renee, thank you for your 5-star review! We're glad you are pleased with the product. The team strives to provide the best possible experience we appreciate your kind comments. Thank you and we look forward to assisting you again.

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Very good price-quality office chair!

published

Easy buying process , good communication and customer service. Chair shows promising quality so far. Definitely considering shopping with BuyDirectOnline again in the future!

Product Quality
4/5
Incentivised Review No
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello Flozza, thank you for your 5-star review! We're so glad you are pleased with the product and overall experience. Thank you and we look forward to helping you with your next purchase!

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Furniture Shops

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Excellent Service & Products

published

Friendly & helpful sales team. Timely quotes & invoices. Reliable delivery and great quality product: SANA desk divider. I will continue to use BDO as a result of my excellent experiences.

Product Quality
5/5
Shipping
5/5
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello, thank you for your 5-star review! We're so glad you are pleased with the product and overall experience, the staff are friendly and helpful so we appreciate your kind comments. Thank you and we look forward to assisting you again.

Similar opinion? Write a review on ProductReview.com.au!
David M.
David M.Sydney, NSW

Solid, Reliable Family Company with Extensive Office Furniture Range

published

When picking-up two mobile desk-drawer units from BDO's store I was mistakenly given the wrong colour. However the company responded to my complaint quickly and efficiently by delivering the correct units at a time set within a few days. They picked up the wrong ones at the same time, all at no charge. To me that's good business practice. The product was good quality for the price, well packed and required assembly consistent with the need for volume economy, that is, handles and castors in the drawers of the units. Certainly if the need arose I would buy online again from BDO.

Product Quality
4/5
Shipping
4/5
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message
David M.
David M.
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello David, thank you for your feedback it is very much appreciated. Yes, we are currently working on this and hope to have a live product release soon. Thanks again!

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1116 CD Storage Shelf Rack Unit - so versatile for storing children's toys

published

This item is hard to find. It took a long time to come back into stock but the staff were persistent and checked regularly over the course of months. Eventually it made it to our house and was definitely worth the wait!

Incentivised Review No
Return Claim MadeNo
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hello, thank you for your 5-star review! We're so glad you are pleased with the product. Thank you and we look forward to assisting you again.

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Questions & Answers

Brenda H.
Brenda H.asked

Hi, do you have the expert computer desk with hutch and is it still $ 149

1 answer
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.auSend a private message

Hi Brenda, thanks for your enquiry. I can't seem to find that product in our database. If you can send an email through to sales@buydirectonline.com.au one of our friendly sales team members will be able to assist you further.

Get an answer from our members and BuyDirectOnline.com.au representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedMiscellaneous and Office
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