??!
1 photo
BuyDirectOnline.com.au

BuyDirectOnline.com.au

4.8 from 84 reviews · View Statistics

Reviews

4.8

84 reviews
5
(76)
4
(4)
3
(0)
2
(1)
1
(3)
Previous
Next

Excellent, friendly service

published

Website was clear and easy to navigate.
Good products and customer service was friendly and efficient.
Some assembly required but this was easy.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Anna, thank you for your 5-star review! We look forward to helping you if you ever need anything else in the future.

Jim

JimEmpire Bay

  • 2 reviews

Thank you BDO

published

Hi Can not thank Buy Direct Online enough.I was not happy with the colour of chairs that I ordered but BDO quickly arranged a return and new chairs and I am more than happy with the sped in which it all happened,

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
2 comments
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Jim, thank you for your 5-star review! We're glad you had a great experience.

Jim
Jim

No incentive was offered

Jordy

JordySydney Surrounds, NSW

  • 8 reviews
  • 1 like

Bar Chairs

published

Chairs were exactly as described, great quality and excellent value. I’m extremely happy with the communication and the updates provided. I would highly recommend this supplier they were great to deal with.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Jordy, thank you for your 5-star review - much appreciated! We're glad you love our products and service, and look forward to assisting you in the future.

Furniture Shops

Find out how BuyDirectOnline.com.au compares to other Furniture Shops

Know better, choose better.

Compare all

So far so good!

published

Website was easy to navigate
Prices were competitive
Email enquiry was answered very promptly
Haven't received the product yet but have had regular emails to say it's in transit

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello, thank you for your review! The team strive to provide everyone with the best possible experience so we're glad we didn't let you down.

Happy

HappyPerth, WA

  • 2 reviews

Quality service and excellent products

published

I googled the type of chair I was looking for, several came to view. One I particularly fancied was listed by this company and Myers, but Myers said they could not deliver. No such problems with buydirect online, they provided the colour I required and even kept me regularly informed on the delivery progress. Excellent after sales service.

The Anne chairs were super easy to assemble and look fantastic and luckily are a good match with a sofa I bought last year.

I highly recommend the product and especially the company.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hi Happy, thank you very much for your 5-star review. It's so nice to receive this feedback from you, we're very pleased you are happy with your purchase. Please let us know if you require anything else in the future.

  • Verified customer

Good company to deal with.

published

Ordered Desk with hutch. Company promptly overcame initial unavailability of product by offering alternatives. Excellent communication and easy contact. Desk arrived in two working days. Hutch had to be replaced due to incorrect colour match. Done quickly and efficiently by company. Initial service by independent delivery contractor was not praiseworthy but hutch delivery very professional. I would use this company again. Good quality desk and hutch. Easy assembly.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
2 comments
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au
Ray
Ray

Thanks. Pleasure dealing with your company.

Gary Moon

Gary MoonPerth, WA

  • 3 reviews
  • 3 likes

Bought several times form Buy Direct Online

published

Always have had good service and the product description has been accurate, the quality is also good. I would be more than happy to buy more products through this company. The assembly of the products has never been a problem either.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Gary, thank you for your 5-star review - much appreciated! We're glad you love our products and service, and look forward to assisting you in the future.

Great service, quality, delivery

published

Exactly what I wanted, quality is great, email confirmed a fast delivery date then received a call confirming delivery time in a one hour window. Highly recommend service and quality.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Madeline, thank you very much for leaving us this 5 star review, it's always great to hear back from our customers on their experience. We're glad you were happy with the delivery service as well. Thank you!

Ken

KenGreater Melbourne (Outer), VIC

  • Verified customer

Quality Products and great customer service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au
Furniture Shops

Find out how BuyDirectOnline.com.au compares to other Furniture Shops

Know better, choose better.

Compare all

Fantastic service!

published

Placed an order for an office chair 8 am Monday morning, it arrived 2pm the same day. The X4 Chair is really good quality, comfortable and ergonomic. I've been using it for the last couple of weeks and love it.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello David, thank you very much for leaving us this 5 star review, it's always great to hear back from our customers on their experience. We too love the X-Chair! We appreciate the support especially during these times.

Ricky R.

Ricky R.Sydney, NSW

Amazing customer experience from BDO's Logistic team.

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Express p350 medium back fully ergonomic chair -it is great!

published

I bought this chair for the home office after browsing a huge selection of products. It's exactly what I wanted. It was easy to put together, it has a strong structure and is super comfortable. Delivery was quick. I would recommend this office chair.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Carrie, thank you for your 5-star review - much appreciated! We're glad you love the chair, its one of our best sellers! and look forward to assisting you in the future.

Stay safe and well.

Stay safe and well.Greater Melbourne (Metropolitan), VIC

Spectacular service. So fast. So friendly.

published

I purchased face shields. I cannot recommend this company more highly. The delivery was SO quick AND follow up on a mistake I made; amazing service! Never encountered better anywhere

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello, thank you very much for leaving us this 5 star review, it's always great to hear back from our customers on their experience. We appreciate the support especially during these times.

X2 Chair, great chair

published

2nd purchase with Buy Direct Online.
Both purchases have been very easy, shipping is also fast, generally a 2 to 4 day turnaround into Sydney.
The X2 chair is quality, out of the box it feels solid, super easy to assembly.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Scott, thank you very much for leaving us this 5 star review, it's always great to hear back from our customers on their experience. We too love the X-Chair! We appreciate the support especially during these times.

Steven M.

Steven M.Greater Melbourne (Outer), VIC

Fantastic desk with even better service

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au
Furniture Shops

Find out how BuyDirectOnline.com.au compares to other Furniture Shops

Know better, choose better.

Compare all
Sam

SamGreater Melbourne (Metropolitan), VIC

Money well spent!

published

Really impressed with the quality and ease to install myself. I’d recommended to anyone considering an office desk set up. My home office is now my favourite room in the house

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
2 comments
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Sam, thank you very much for leaving us this 5 star review, it's always great to hear back from our customers on their experience. We appreciate the support especially during these times.

Sam
Sam

You’re very welcome

David

DavidSouth-Eastern Region, NSW

A1 store A1 service

published

The product was out of stock but they got me the same desk from another supplier it arrived well packed and was a dream to put together I'm very very happy with Desk and will be bookmarking this site as well telling my friends and workmates about them THANKS.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello David, thank you for your 5-star review - much appreciated! We're glad you had a great experience and look forward to assisting you in the future.

Dave N

Dave NMetropolitan Adelaide, SA

Great communication

published

I agree with Gary S, there was a minor glitch with my order but they communicated with me quickly & clearly and my order was delivered on time & with no issues
Products look great & will using ABD again

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hello Dave, thank you very much for leaving us this 5 star review, it's always great to hear back from our customers on their experience. Thank you!

Gillian B.

Gillian B.Sydney, NSW

Excellent service!

published

Product was no longer available and was replaced by another, better product. Service was great, handled professionally and in friendly manner. Even delivery drivers were extremely nice!Will buy from here again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hi Gillian, thank you very much for your 5 star review! We're glad you were happy with the outcome and appreciate your support especially during these times.

LIz

LIzMelbourne

  • 4 reviews

Best decision, extremely happy

published

Beat decision to buy here! I offered to write this review - for the honest advice, superb service responses, quality product and price, speed of delivery and quality of delivery driver!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hi Liz, thanks very much for your feedback and 5-star review. We appreciate your honesty and very much look forward to assisting you with your next purchase!

Page 1 of 5

Questions & Answers

Brenda H.

Brenda H.asked

Hi, do you have the expert computer desk with hutch and is it still $ 149

1 answer
BuyDirectOnline.com.au
BuyDirectOnlineBuyDirectOnline.com.au

Hi Brenda, thanks for your enquiry. I can't seem to find that product in our database. If you can send an email through to sales@buydirectonline.com.au one of our friendly sales team members will be able to assist you further.

Get an answer from our members and BuyDirectOnline.com.au representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedMiscellaneous and Office

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.