Great selection of products. Fantastic communication when requesting info about the product/delivery. Very fast assemblage by the guys who delivered. The item was exactly as it appear on the tin so there weren't any surprises once assembled
Great Customer Service
I bought two items which were delivered promptly. Then I decided to return one and the support I received from Joshua and the team was superb, especially to help me through my own problem with the credit card where the refund had to go to.
First class customer service
This company and every team member puts customers first and has delivered outstanding service complimented by great products. This is how every business should operate. Keep up the great work team!
Excellent Service and the perfect product
Really easy on-line shopping experience, with phone and email support back up to achieve an urgent delivery on time for a wedding. Huge thanks to Cindy and the team.
Also appreciate the photos of the product were an accurate indication of the colour and quality of the item we had ordered.
Excellent followup service!!!
Great business and customer service.
The product categories are on point, it is very easy to find what you're looking for.
They comply with the "Next Day Shipping" guarantee.
Really, really, really reasonable prices for quality products.
Hands down recommend BuyDirectOnline to anyone looking for great products at even greater prices.
I don't generally go out of my way to put reviews for businesses but I definitely felt the need to give these guys a boost, no matter how tiny :]
wont ever buy furniture instore again!
the website was easy to navigate, quickly found what i was looking for
massive range and options avaailble including colours
easier to assemble than ikea!
highly recommend to anyone looking for new furniture
Great range, fast delivery. Very happy.
I had a really positive experience with these guys. I needed to get a few things for the office and I will definitely buy from them again. Products as pictured and good quality.
Excellent value for money
Website is user friendly and the product range is fantastic and they will even quote custom items.
Delivery was fast and delivery drivers were friendly.
Great prices, quick delivery and great customer service - what more could you ask for :)
Support team is great!
I bought some chairs from these guys, and the support team was kind enough to modify my order so I could activate the free delivery option. Thankyou very much, your service was outstanding
I needed a quick solution to a temporary problem. It was easy to find the product on line, it was easy dealing with the customer service agent who then processed everything on the day, and whilst the didn't promise to have it delivered by a certain date (of course :) I wanted it 5 days ahead of their product delivery time frames), she strived to do so.... voila! It arrived on the day I needed it!
Fabulous fabulous service, many thanks.
We recieved our delivery but the wheels on the cabinets were broken. Contacted BuyDirect straight away and new ones delivered and insulted the following day. Thank you for provider us with great customer service and thank you for the quick response. We will defiantly use your company again for any further future purchases.
Great Customer Service
Great customer service, helped us place the order over the phone. Products great. Highly reccomend for fast shipment and product.
Service was exemplary, beyond what one could ask. In addition the product is of top quality,
BuyDirectOnline.com.au responded promptly to my questions and could offer helpful solutions. The online catalogue is well laid out, enabling easy comparison of products.
The product I chose was of very good quality. No assembly was required and the info provided on the web site ensured the product was well suited to its purpose.
Great Customer Service
Loved the dining chairs i purchased.
Thank you to all the staff at buy direct online, you were all very friendly and helpful.
Great customer service.
Excellent Customer Service
Bought an office chair and was very happy with it. Over 1 year later the chair had a problem so i thought i would contact the seller (wasn't expecting much) not to mention it was during the Christmas/new years period. From the minute i contacted them they were very helpful and eager to solve the problem, no questions asked, They figured out the problem, sent me a new part for the chair (no charge) and the problem was solved. Hard to find good customer service like this these days. Highly recommend using this company
The Furniture is great
The product that ,I ordered was a great fit for my client ,they were so happy.I received the items on time,plus the delivery driver had a great attitude.The Furniture was very easy to put together .Thanks for a great job .Well done
Great shopping experience
Site is very easy to navigate , we managed to find just what we were after at a great price .
Delivery was as stated on confirmation of order ,Chairs were easy to assemble with good instructions we also glued all dowel joints .
Product is ,as described and perfect .
Good product, great price and excellent service
Bought 100 tables and 80 chairs, website was easy to navigate and to search products. Had to call them to check stock and delivery, response was quick. Delivery was super quick, on the whole, it was a good experience.
Amazing punctual and fantastic product, would highly recommend to any one to purchase from this business on line any time
Fantastic service and easy to use website!
Buy Direct Online were very efficient in both leading me to the exact item I wanted to delivering it in record time! I would always recommend these guys; especially if you are urgently needing a bulk order.
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