Excellent, friendly service
Website was clear and easy to navigate.
Good products and customer service was friendly and efficient.
Some assembly required but this was easy.
Thank you BDO
Hi Can not thank Buy Direct Online enough.I was not happy with the colour of chairs that I ordered but BDO quickly arranged a return and new chairs and I am more than happy with the sped in which it all happened,
Chairs were exactly as described, great quality and excellent value. I’m extremely happy with the communication and the updates provided. I would highly recommend this supplier they were great to deal with.
Quality service and excellent products
I googled the type of chair I was looking for, several came to view. One I particularly fancied was listed by this company and Myers, but Myers said they could not deliver. No such problems with buydirect online, they provided the colour I required and even kept me regularly informed on the delivery progress. Excellent after sales service.
The Anne chairs were super easy to assemble and look fantastic and luckily are a good match with a sofa I bought last year.
I highly recommend the product and especially the company.
- Verified customer
Good company to deal with.
Ordered Desk with hutch. Company promptly overcame initial unavailability of product by offering alternatives. Excellent communication and easy contact. Desk arrived in two working days. Hutch had to be replaced due to incorrect colour match. Done quickly and efficiently by company. Initial service by independent delivery contractor was not praiseworthy but hutch delivery very professional. I would use this company again. Good quality desk and hutch. Easy assembly.
Bought several times form Buy Direct Online
Always have had good service and the product description has been accurate, the quality is also good. I would be more than happy to buy more products through this company. The assembly of the products has never been a problem either.
Great service, quality, delivery
Exactly what I wanted, quality is great, email confirmed a fast delivery date then received a call confirming delivery time in a one hour window. Highly recommend service and quality.
- Verified customer
Quality Products and great customer service
A replacement chair for my home office was my first purchase from BuyDirectOnline. The website is easy to navigate with all the key information displayed clearly. I had a question that I asked via email, which was promptly and professionally answered providing all the information I needed without having to seek clarification.
I ordered three items, one of which was temporarily out of stock. As one of the other two items was urgent, they agreed to spilt the order so I could receive the urgent item as soon as possible.
My experience found the sta...
Placed an order for an office chair 8 am Monday morning, it arrived 2pm the same day. The X4 Chair is really good quality, comfortable and ergonomic. I've been using it for the last couple of weeks and love it.
Amazing customer experience from BDO's Logistic team.
I placed an order through BuyDirectOnline (BDO) and was put in contact with Shay from BDO's logistic team.
Shay was amazing to work with. She kept me up to date on every stage of the transaction, consistently notified me when there were new developments with my parcel and answered all my questions. It was clear from the outset that Shay took great pride and satisfaction from her job and in helping her customers.
I have dealt with my fair share of online retailers and unfortunately they have been a nightmare to deal with once payment has been...made. Given the seamless and positive experience I had with Shay there's no doubt in my mind that I will be shopping with BDO for all my future business needs. Thank you again Shay for all your work and efforts - you are awesome. R Legal
Express p350 medium back fully ergonomic chair -it is great!
I bought this chair for the home office after browsing a huge selection of products. It's exactly what I wanted. It was easy to put together, it has a strong structure and is super comfortable. Delivery was quick. I would recommend this office chair.
Spectacular service. So fast. So friendly.
I purchased face shields. I cannot recommend this company more highly. The delivery was SO quick AND follow up on a mistake I made; amazing service! Never encountered better anywhere
X2 Chair, great chair
2nd purchase with Buy Direct Online.
Both purchases have been very easy, shipping is also fast, generally a 2 to 4 day turnaround into Sydney.
The X2 chair is quality, out of the box it feels solid, super easy to assembly.
Fantastic desk with even better service
TLDR; Bought a new 1500mm x 1500mm corner sit to stand desk. Fantastic desk, great service.
Buy Direct Online has a really good array of products, which allowed my picky side to get the desk I really wanted. All set up, works a treat. Took two people to construct, but otherwise pretty straight forward.
Service was also brilliant. Found that when I requested as part of the package that someone build the desk for me, that the service was not available at the time due to COVID. Communication over the matter was fast and resolved in a couple of ...emails. Refund for that portion of the service was handled that day. Delivery was only a few days after as it was coming straight from a supplier (which was also communicated very clearly). The driver arrived with my desk at around 9:15, gave a call prior to to let me know they were on their way and rough time of arrival. When I was unpacking the boxes, I got confused by one of the manuals for the electronic legs as it looked like it was for the wrong model. Called the driver, and he patiently explained how it worked and why it looked like it belonged elsewhere. Had all the right parts, just need to read all instructions together next time! Fantastic service, would highly recommend to anyone looking for a new office desk.
Money well spent!
Really impressed with the quality and ease to install myself. I’d recommended to anyone considering an office desk set up. My home office is now my favourite room in the house
A1 store A1 service
The product was out of stock but they got me the same desk from another supplier it arrived well packed and was a dream to put together I'm very very happy with Desk and will be bookmarking this site as well telling my friends and workmates about them THANKS.
I agree with Gary S, there was a minor glitch with my order but they communicated with me quickly & clearly and my order was delivered on time & with no issues
Products look great & will using ABD again
Product was no longer available and was replaced by another, better product. Service was great, handled professionally and in friendly manner. Even delivery drivers were extremely nice!Will buy from here again!
Best decision, extremely happy
Beat decision to buy here! I offered to write this review - for the honest advice, superb service responses, quality product and price, speed of delivery and quality of delivery driver!
Questions & Answers
Hi, do you have the expert computer desk with hutch and is it still $ 149
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