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C Mobile
4.6 from 271 reviews · View Statistics

Reviews

4.6

47 reviews
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Muzza

Muzza

  • 2 reviews

Great

published

Great company .Easy to deal and great service if there is ever a problem .And so good to speak to an Aussie if you need to call .Never had a drop out ...Highly recommend .....

Value for Money
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$9.90
Included Data per Month1 GB
M-R

M-RSouthwest, VIC

  • 15 reviews
  • 10 likes

C Mobile easily out-performs all the others

published

Never had a dropout, never had a problem !
These guys are simply the best in the business.
And Support don't even growl if you ask them something half-witted ! - how's that ?! [grin]

Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
Paul

PaulWestern District, VIC

  • 8 reviews
  • 9 likes

A great Australian Company - 5* Customer Service

published

How pleasant to talk to Australian based operators who greet me by my name, and don't ask 100 questions before helping. These guys are like talking to friends. After dealing with clinical emails, overseas call centres, and operators who struggle with English, it is such a breathe of fresh air to deal with this company.

This is the way all phone companies should be. Life with my mobile company has improved dramatically since I made the switch back to an Australian company. I have no links to this company. Just a happy paying customer.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month3 GB
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Anne and Adam

Anne and AdamGosford

  • 8 reviews
  • 17 likes

Waste of Money

published

They never provided the 2MB of data as promised in our plan, and even went so far as to brick our phone when we reached 1MB of data (so we could not even use the phone credit we had already paid for). Total waste of money and no customer service at all.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$17.00
Included Data per Month0 GB
Ric S.

Ric S.Perth, WA

  • Verified customer

Excellent Service

published

Always easy to contact and talk with. Always willing to help.
I have a "Blue" account and the coverage, connectivity and quality is always excellent.
They have a variety of plans to suit all budgets and are always happy to either upgrade or downgrade plans to meet your current needs.
I highly recommend this company to anyone who wants true value for their dollar and also wants to be valued as a customer.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.90
Included Data per Month1 GB

Review collected in partnership with C Mobile

  • Verified customer

AS you go Red plan works ok for me

published

The as you go red plan suits my situation fine. Coverage is Vodaphone, so probably not as good as Telstra, but I hardly go bush anymore. I rarely use data

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

Duncan

DuncanSydney, NSW

  • 2 reviews
  • Verified customer

Great service

published

Great service at a competitive price. Coverage is very good. Support is excellent; when I need help there is always a real person the answers the phone with no waiting time. Very happy with the service

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$24.95
Included Data per Month1 GB

Review collected in partnership with C Mobile

  • Verified customer

Online speed, connectivity, good as per my contract (RED); monthly report woeful

published

The statement I receive each month is all but unintelligable regarding my usage patterns to date, ie its purely a reproduced billing statement, period! Might as well just inform me by email when my contract is about to expire, so I can top up then.

Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

Carolyn

Carolyn

  • 2 reviews
  • Verified customer

Great customer service

published

Customer service very good, so easy to get in touch & have a normal conversation.
Pretty satisfied at present with CMobile...i live in the bush so always have great service to talkkkkkk

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month3 GB

Review collected in partnership with C Mobile

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  • Verified customer

Excellent Price and Service

published

Australian based customer service. Choice of Telstra or Vodafone networks. Good value at each price point.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

Marisa

MarisaGreater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Extremely happy with coverage! Customer service is amazing

published

Very reliable! We live in a new estate and the big names out there have no coverage in our area! C Mobile were extremely helpful! All set and loving it!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$44.00
Included Data per Month10 GB

Review collected in partnership with C Mobile

  • Verified customer

Cheap and cheerful

published

Well priced and for the main works well although it can lack coverage in the country sometimes. The data and voicemail are handy although I don't use them often. Polite reminder when I forgot to pay my bill.

Value for Money
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Included Data per Month1 GB

Review collected in partnership with C Mobile

  • Verified customer

Great price and support

published

We have been client for more than 5 years and have always had prompt, helpful advice and support. The price and plan options are competitive and the use of Telstra network was the decisive option

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$12.00

Review collected in partnership with C Mobile

  • Verified customer

Perfect

published

Everything is great. Don’t use internet on phone. But calls and texts are going ok. No dropouts. Coverage is always good. Have recommended cmobile to two of our relatives and they are now using cmobile.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Included Data per Month2 GB

Review collected in partnership with C Mobile

irish67

irish67Northern Region, NSW

  • 12 reviews
  • 3 likes
  • Verified customer

Excellent service

published

I have found this service to be all that was stated. The coverage is as good as other companies here, black spots are the same as others, just depends on where I am, but this isn't the fault of Cmobile, but the areas where the towers are.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Included Data per Month0 GB

Review collected in partnership with C Mobile

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  • Verified customer

Excellent for low use. The best!

published

Aa a low user I find this is perfect for me and at a very reasonable price without paying for unecessary extras. I really appreciate the extended time limit of a year.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

  • Verified customer

Value for money. Regards

published

Reliable with no dropouts and we found the charges are pretty good on the current mobile market that seems to become more and more competitive. In terms of download speeds we don't use much that service hence we cannot judge on the actual speed performance. Regards

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

Glyn

GlynRichmond-Tweed, NSW

  • Verified customer

Works like a charm.

published

Generally pretty good, much better than Telstra. We are in a black spot zone so have to use an aerial to get even 1 bar which we then blue tooth to cordless house phones- works brilliantly.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$24.95

Review collected in partnership with C Mobile

Tash Ewart

Tash EwartPerth, WA

  • Verified customer

Cannot fault this company!

published

Super fast and friendly customer service, they actually go out of their way to help you. Really amazing service which I can't fault and would always highly recommend - thank you CMobile!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB

Review collected in partnership with C Mobile

Nathan Thorne

Nathan ThornePerth, WA

  • Verified customer

Excellent customer service and value

published

We chose to take up a prepaid offer for the Vodafone, network coverage is ad quite for our location and area. Customer service has been very good every time we have had to call regarding account.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

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Questions & Answers

Phil D.

Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT

BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

Jack J.

Jack J.asked

How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.

No answers

Get an answer from our members and C Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes

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