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C Mobile
4.7 from 272 reviews · View Statistics

Reviews

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Brian Howard

Brian HowardSydney, NSW

Robust, Reliable Great Aussie Service and Inexpensive!

published

I've been with C Mobile for just on 12 months and was previously with Vodafone. I'm now using the same network but at less than a THIRD(!) the price. The Aussie based service is at least as good and as responsive as Vodafone, which was good itself. The transition over and keeping my number was smooth as I could ask for. I can highly recommend C Mobile.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$9.90
Included Data per Month1 GB
See all answers
JR

JRGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Outstanding customer service sets C mobile apart.

published

Outstanding customer service sets C mobile apart from other phone providers. Adjustments to plans are made.quickly and efficiently. To C mobile I'm an individual, not just another customer. I'm using their blue plan for excellent coverage.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$17.95
Included Data per Month2 GB
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DVN

DVN

  • 2 reviews
  • 1 like

Happy with the prising, coverage and support

published

Joined CMobile in 2016. Didn't have huge issues since when.
Great network coverage (especially after we moved to blue plan - Telstra network).
Support is good and quick with response (via email).
Strongly recommend!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$9.90
Included Data per Month1 GB
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Great service

published

Cheap plan
Really great service
whenever I call with any issue (most being my own fault) it is always resolved with a quick friendly call. They even called me to upgrade my plan for no extra charge

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$24.00
Included Data per Month4 GB
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Woodpusher

WoodpusherNorth Western Region, NSW

  • Verified customer

Customer Service Less Than Good

published

C-mobile did not advise me as existing customer that it had new plans with price reductions. Tried telephoning their "help desk", and it rang out. Tried again later in the week, and was contacted to a non-English speaking service officer. When I ported to a better value alternate supplier using the Telstra network, they continued to bill me. Their accounting system did know I ported my number elsewhere. Not a seamless port. Telephoned and got through to a service officer eventually who arrange for a system credit to be applied to a bill I received for a period after I ported my telephone number away from Cmobile. Customer service less than satisfactory

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$21.00
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

Duncan

DuncanSydney, NSW

  • 2 reviews
  • Verified customer

Great service

published

Great service at a competitive price. Coverage is very good. Support is excellent; when I need help there is always a real person the answers the phone with no waiting time. Very happy with the service

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$24.95
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

Dodge_Charger

Dodge_Charger

  • 2 reviews
  • Verified customer

Highly recommended

published

Offers very reasonable PAYG rates on a plan for the low call user. Would suit retirees.
Using the Vodafone network, the coverage is fine for our daily use. Can also choose to use Telstra for a slightly higher rate.
Great service when I mislaid the tiny nano SIM card.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month3 GB
See all answers

Review collected in partnership with C Mobile

Brian Piper

Brian PiperSydney Surrounds, NSW

  • Verified customer

Finally, a customer focused supplier

published

The product is good (Telstra's coverage) but the customer service is superb - you can call, get the phone answered, understand the person AND be understood, get clear and concise response. I have multiple accounts through this provider and thoroughly recommend them.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$19.90
Included Data per Month3 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Online speed, connectivity, good as per my contract (RED); monthly report woeful

published

The statement I receive each month is all but unintelligable regarding my usage patterns to date, ie its purely a reproduced billing statement, period! Might as well just inform me by email when my contract is about to expire, so I can top up then.

Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only

Review collected in partnership with C Mobile

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angiegg

angieggSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Adequate service at a good price.

published

Network coverage is excellent. No issues encountered and no dropouts. Coverage has been available in city, rural Queensland areas and northern NSW.
Data download is fast. Have had no lag time.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Happy with C Mobile service.

published

We are happy with all aspects of this mobile phone service provider. Their billings costs are very reasonable and they are easily contactable and easy to deal with if you need to query anything.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan Cost per MonthA$10.00
See all answers

Review collected in partnership with C Mobile

Mark Barnes

Mark BarnesGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Fantastic value for money.

published

My use is 99% phone only and I haven't experienced any issue with dropouts. Service is good and pricing is excellent.
The few times that I use data it is fast enough for my use.

Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
See all answers

Review collected in partnership with C Mobile

  • Verified customer

No fuss great service

published

C Mobile offers great service and plans. On the few occasions I've needed to contact C Mobile the replies and help have been prompt and helpful and nothing is too much trouble. I'm a very happy customer.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$23.00
Included Data per Month4 GB
See all answers

Review collected in partnership with C Mobile

Pat

PatMetropolitan Adelaide, SA

  • Verified customer

Great service, affordable flexible plans!

published

We have always enjoyed good service, reliable network coverage and prompt, friendly replies to any queries. We'll be staying with C Mobile.....when you're on a good thing, stick to it! Pat

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan Cost per MonthA$16.90
Included Data per Month2 GB
See all answers

Review collected in partnership with C Mobile

Nick Logan

Nick LoganPerth, WA

  • 3 reviews
  • Verified customer

Very good price and great support

published

I have been a Cmobile customer for over 3 years and have always found them to have very competitive prices, The Vodafone coverage that they use on the Red plan has always worked for me. There are always other companies that can sometimes match or slightly beat Cmobile prices but the main thing that stops me thinking about moving is the awesome service. Every query or problem that I have had has always been answered promptly and the problem has always been resolved. I thoroughly recommend Cmobile.

Value for Money
Customer Service
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$9.99
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

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  • Verified customer

All Good

published

Good network with low operation cost. Much affordable price with good customer service. Data speed is good but will be happy if will give more data. Overall best plans available

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

Evon

EvonPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Another satisfied customer. Highly recommended.

published

Brilliant customer service. Very pleasant to deal with. Had a couple of issues when I switched provider and they were easy to reach and problems were dealt with promptly. I am very pleased with Cmobile. Have zero negative comments. Keep up the awesome work.

Value for Money
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Included Data per Month2 GB
See all answers

Review collected in partnership with C Mobile

Carolyn

Carolyn

  • 2 reviews
  • Verified customer

Great customer service

published

Customer service very good, so easy to get in touch & have a normal conversation.
Pretty satisfied at present with CMobile...i live in the bush so always have great service to talkkkkkk

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month3 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Good on the whole

published

I have a drop out when I do the first call but call back and its ok , It has only just started this. other wise I am very happy with CMobile

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Plan Cost per MonthA$9.90
See all answers

Review collected in partnership with C Mobile

Eugene Simpson

Eugene SimpsonSydney Surrounds, NSW

  • Verified customer

I love it. It is great value for money but it not perfect.

published

The vodafone network seems to be fragile at best. On (Good) Friday afternoon last week I had no internet connection. I dont know when it came back on but think it was not there on Saturday afternoon. I checked again on Sunday and it was back. This is perhaps the longest outage I am aware of but there was no text message or any explanation. I know the setup with Cmobile but would have been nice to have information.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$25.00
Included Data per Month4 GB
See all answers

Review collected in partnership with C Mobile

Page 2 of 14
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Questions & Answers

Phil D.

Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT

BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

Jack J.

Jack J.asked

How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.

No answers

Get an answer from our members and C Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes

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