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C Mobile
4.6 from 278 reviews · View Statistics
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Elicia H.
Elicia H.Illawarra, NSW
  • 2 reviews
  • 1 like

Be Wary - They Take Your Money Twice

published

I went onto c mobile to pre pay a bill to facilitate my budgeting...the transaction went through .... all good portal end --- but when I went to check my bank account it appeared twice. I have since had to put in place spending restrictions due to this .... I just hope I get an immediate refund for this considering the poor customer service I have received.

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Value for Money
Customer Service
Matthew Riley
Matthew RileyGoulburn Valley, VIC
  • 12 reviews

Terrible

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I thought Cmobile was a good company until they told me they don’t want me as a customer just because my number kept getting ported out when it was not my fault the providers that was trying to port my number didn’t cancel the ports

Incentivised Review No
Jay. B.
Jay. B. Perth, WA

A fantastic, no-frills provider with superb custom service

published
Value for Money
Customer Service
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PAUL     TOWNSVILLE
PAUL TOWNSVILLENorth Queensland, QLD

A communication company that knows how to communicate

published

If I'd known how easy and hassle free it is to change to Cmobile I'd have done it years ago. Everything from their comprehensive website to their prompt and friendly communication by phone and email is first class.
Porting my old number was a much simpler process than I'd imagined and on the blue plan I haven't noticed any difference at all to the coverage I had with Telstra, even when out of town. Great value for money.

Value for Money
Customer Service
Maff
MaffGold Coast
  • 10 reviews
  • 9 likes

Always good in all ways!

published

Switched to this company. Prices are great. But the service has also been just fine, all smooth, no more dramas such as we had with former provider.

No drop outs.
Large variety of plans from small to big.
We only need the smaller ones.

Real value for the money!

Value for Money
Customer Service

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Tips for Choosing a Mobile Plan and Service Provider

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Wendy Z.
Wendy Z.21 Feb 2020
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erz
erzSydney Surrounds, NSW
  • 2 reviews
  • 4 likes

Service always Good

published

We use C mobile for our business, always good customer service, easy to get a hold of a person not a machine, if in need of anything. many thanks to the team.

Value for Money
Customer Service
Happy Customer
Happy CustomerSouth East Queensland, QLD
  • 4 reviews

Extremely Great Telco

published

I came from Optus who said nothing is wrong with their conection. I was getting 2 MB/second download and 0.5 upload. I need reliable service for Zoom calls. Could not get post paid with other carriers due to bad credit history. By chance found Cmobile. Initial enquiry was handled in a professional manner by local person in Australia. Number was ported over smoothly. Now have 60 to 90 MB download and aroud 20 upload at 7.00 pm peak period. Thank you very much.

Value for Money
Customer Service
Fitnesspm
FitnesspmMount Waverley
  • 34 reviews
  • 19 likes

I found the only phone provider that had perfect service during Victoria`s COVID-19 lockdown.

published
Value for Money
Customer Service
Melanie T.
Melanie T.Greater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 7 likes

Great service

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My network coverage has been really good and I have not experienced and frequent dropouts. The data downloads are faster than my last service and their servicdd egg is really good if you require any assistance

Value for Money
Customer Service
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JulesV
JulesVGreater Melbourne (Metropolitan), VIC
  • 18 reviews
  • 17 likes

Fantastic service at Fabulous Price!

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I've used C Mobile for many years and have always found them to be reliable, courteous and excellent value for money. A great way to take care of your mobile needs!

Value for Money
Customer Service
Muzza
Muzza
  • 2 reviews

Great

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Great company .Easy to deal and great service if there is ever a problem .And so good to speak to an Aussie if you need to call .Never had a drop out ...Highly recommend .....

Value for Money
Transparency
M-R
M-RSouthwest, VIC
  • 16 reviews
  • 10 likes

C Mobile easily out-performs all the others

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Never had a dropout, never had a problem !
These guys are simply the best in the business.
And Support don't even growl if you ask them something half-witted ! - how's that ?! [grin]

Value for Money
Customer Service
Mike
MikeBallarat
  • 8 reviews
  • 6 likes

Down to earth, low cost and great service

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Relatively low cost
Service personnel on the phone were great
Fast, robust data service as it uses Telstra
Overall very happy with C-mobile, and have three phones with them (moved away from Telstra)

Value for Money
Customer Service
Paul
PaulWestern District, VIC
  • 8 reviews
  • 9 likes

A great Australian Company - 5* Customer Service

published

How pleasant to talk to Australian based operators who greet me by my name, and don't ask 100 questions before helping. These guys are like talking to friends. After dealing with clinical emails, overseas call centres, and operators who struggle with English, it is such a breathe of fresh air to deal with this company.

This is the way all phone companies should be. Life with my mobile company has improved dramatically since I made the switch back to an Australian company. I have no links to this company. Just a happy paying customer.

Value for Money
Customer Service
Dave 82316
Dave 82316Central Queensland, QLD
  • 6 reviews
  • Verified

At Last a Fantastic Caring Mobile Company

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Went to C Mobile 6 months ago, all I can say is fantastic in every way. Anytime you call you actually speak to a real person without major wait time.

Value for Money
Customer Service
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Page 1 of 10

Questions & Answers

Phil D.
Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT
BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

Jack J.
Jack J.asked

How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.

No answers
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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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