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C Mobile
4.6 from 279 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Edna
EdnaSydney, NSW
  • 2 reviews

Exceptional customer service. Value for money!!

published

One of the best I found with Telstra coverage needed. Effortless transfer, sim arrived in 2 days and extremely quick without any issues moving my number over. Great value for money and nice to speak to a friendly Aussie! Highly recommend

Value for Money
5/5
Customer Service
5/5
Elicia H.
Elicia H.Illawarra, NSW
  • 2 reviews
  • 3 likes

Be Wary - They Take Your Money Twice

published

I went onto c mobile to pre pay a bill to facilitate my budgeting...the transaction went through .... all good portal end --- but when I went to check my bank account it appeared twice. I have since had to put in place spending restrictions due to this .... I just hope I get an immediate refund for this considering the poor customer service I have received.

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Value for Money
1/5
Customer Service
1/5
Matthew Riley
Matthew RileyGoulburn Valley, VIC
  • 12 reviews
  • 2 likes

Terrible

published

I thought Cmobile was a good company until they told me they don’t want me as a customer just because my number kept getting ported out when it was not my fault the providers that was trying to port my number didn’t cancel the ports

Incentivised Review No
Jay. B.
Jay. B. Perth, WA

A fantastic, no-frills provider with superb custom service

published
Value for Money
5/5
Customer Service
5/5
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PAUL     TOWNSVILLE
PAUL TOWNSVILLENorth Queensland, QLD

A communication company that knows how to communicate

published

If I'd known how easy and hassle free it is to change to Cmobile I'd have done it years ago. Everything from their comprehensive website to their prompt and friendly communication by phone and email is first class.
Porting my old number was a much simpler process than I'd imagined and on the blue plan I haven't noticed any difference at all to the coverage I had with Telstra, even when out of town. Great value for money.

Value for Money
5/5
Customer Service
5/5
Maff
MaffGold Coast
  • 10 reviews
  • 9 likes

Always good in all ways!

published

Switched to this company. Prices are great. But the service has also been just fine, all smooth, no more dramas such as we had with former provider.

No drop outs.
Large variety of plans from small to big.
We only need the smaller ones.

Real value for the money!

Value for Money
5/5
Customer Service
5/5
erz
erzSydney Surrounds, NSW
  • 2 reviews
  • 4 likes

Service always Good

published

We use C mobile for our business, always good customer service, easy to get a hold of a person not a machine, if in need of anything. many thanks to the team.

Value for Money
5/5
Customer Service
5/5

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oli b
oli bmelbourne
  • 45 reviews
  • 23 likes

upset customer

published

had some problem with messages and my phone had problem i even send in my emails to show im no making joke still paid bill and left encounter i had on email with customer service man very bad was told delibaretly i ripped them off and i paid bill as well im no welcome anytime again save your stress which left me upset disrespected and go away there is no reason to speak rude and unpolite customers unproffesional choose provider who will trat you good

Incentivised Review No
Plan TypePost-Paid Sim Only
Happy Customer
Happy CustomerSouth East Queensland, QLD
  • 4 reviews

Extremely Great Telco

published

I came from Optus who said nothing is wrong with their conection. I was getting 2 MB/second download and 0.5 upload. I need reliable service for Zoom calls. Could not get post paid with other carriers due to bad credit history. By chance found Cmobile. Initial enquiry was handled in a professional manner by local person in Australia. Number was ported over smoothly. Now have 60 to 90 MB download and aroud 20 upload at 7.00 pm peak period. Thank you very much.

Value for Money
5/5
Customer Service
5/5
Mobile Phone Service Providers

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Fitnesspm
FitnesspmMount Waverley
  • 34 reviews
  • 21 likes

I found the only phone provider that had perfect service during Victoria`s COVID-19 lockdown.

published
Value for Money
5/5
Customer Service
5/5
Melanie T.
Melanie T.Greater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 7 likes

Great service

published

My network coverage has been really good and I have not experienced and frequent dropouts. The data downloads are faster than my last service and their servicdd egg is really good if you require any assistance

Value for Money
5/5
Customer Service
5/5
JulesV
JulesVGreater Melbourne (Metropolitan), VIC
  • 18 reviews
  • 17 likes

Fantastic service at Fabulous Price!

published

I've used C Mobile for many years and have always found them to be reliable, courteous and excellent value for money. A great way to take care of your mobile needs!

Value for Money
5/5
Customer Service
5/5
Mobile Phone Service Providers

Find out how C Mobile compares to other Mobile Phone Service Providers

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Muzza
Muzza
  • 2 reviews

Great

published

Great company .Easy to deal and great service if there is ever a problem .And so good to speak to an Aussie if you need to call .Never had a drop out ...Highly recommend .....

Value for Money
5/5
Transparency
5/5

Kept overcharging me for a service I didn't ask for

published

These guys switched me across to a plan on Telstra but didn't tell me about the excess data charges. Kept requesting a switch back, but was ignored. Not quite as it seems

Value for Money
3/5
Customer Service
4/5
M-R
M-RSouthwest, VIC
  • 16 reviews
  • 10 likes

C Mobile easily out-performs all the others

published

Never had a dropout, never had a problem !
These guys are simply the best in the business.
And Support don't even growl if you ask them something half-witted ! - how's that ?! [grin]

Value for Money
5/5
Customer Service
5/5
Page 1 of 10

Questions & Answers

Joseph
Josephasked

I have got 2 questions please:
1. Monthly Payment: Do you send a bill by email at the end of the month which I prefer, or direct debit through the bank?
2. Do I have to cancel my current provider or you do the job?
Thank you
JL

1 answer
C Mobile
Peter H.C Mobile

Hi Joseph,
Yes, we send a bill at the start of each month via email, which is due on the 15th.
We will cancel your account with your current provider.

Cheers,

Phil D.
Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT
BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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