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C Mobile
4.6 from 279 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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Edna
EdnaSydney, NSW
  • 2 reviews

Exceptional customer service. Value for money!!

published

One of the best I found with Telstra coverage needed. Effortless transfer, sim arrived in 2 days and extremely quick without any issues moving my number over. Great value for money and nice to speak to a friendly Aussie! Highly recommend

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Elicia H.
Elicia H.Illawarra, NSW
  • 2 reviews
  • 3 likes

Be Wary - They Take Your Money Twice

published

I went onto c mobile to pre pay a bill to facilitate my budgeting...the transaction went through .... all good portal end --- but when I went to check my bank account it appeared twice. I have since had to put in place spending restrictions due to this .... I just hope I get an immediate refund for this considering the poor customer service I have received.

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Value for Money
1/5
Customer Service
1/5
Local Reception
1/5
Transparency
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.00
PAUL     TOWNSVILLE
PAUL TOWNSVILLENorth Queensland, QLD

A communication company that knows how to communicate

published

If I'd known how easy and hassle free it is to change to Cmobile I'd have done it years ago. Everything from their comprehensive website to their prompt and friendly communication by phone and email is first class.
Porting my old number was a much simpler process than I'd imagined and on the blue plan I haven't noticed any difference at all to the coverage I had with Telstra, even when out of town. Great value for money.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
erz
erzSydney Surrounds, NSW
  • 2 reviews
  • 4 likes

Service always Good

published

We use C mobile for our business, always good customer service, easy to get a hold of a person not a machine, if in need of anything. many thanks to the team.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
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oli b
oli bmelbourne
  • 45 reviews
  • 23 likes

upset customer

published

had some problem with messages and my phone had problem i even send in my emails to show im no making joke still paid bill and left encounter i had on email with customer service man very bad was told delibaretly i ripped them off and i paid bill as well im no welcome anytime again save your stress which left me upset disrespected and go away there is no reason to speak rude and unpolite customers unproffesional choose provider who will trat you good

Incentivised Review No
Plan TypePost-Paid Sim Only
Happy Customer
Happy CustomerSouth East Queensland, QLD
  • 4 reviews

Extremely Great Telco

published

I came from Optus who said nothing is wrong with their conection. I was getting 2 MB/second download and 0.5 upload. I need reliable service for Zoom calls. Could not get post paid with other carriers due to bad credit history. By chance found Cmobile. Initial enquiry was handled in a professional manner by local person in Australia. Number was ported over smoothly. Now have 60 to 90 MB download and aroud 20 upload at 7.00 pm peak period. Thank you very much.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$65.00
Included Data per Month100 GB
Fitnesspm
FitnesspmMount Waverley
  • 34 reviews
  • 21 likes

I found the only phone provider that had perfect service during Victoria`s COVID-19 lockdown.

published
Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.95
Included Data per Month5 GB

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Melanie T.
Melanie T.Greater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 7 likes

Great service

published

My network coverage has been really good and I have not experienced and frequent dropouts. The data downloads are faster than my last service and their servicdd egg is really good if you require any assistance

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Mike
MikeBallarat
  • 8 reviews
  • 6 likes

Down to earth, low cost and great service

published

Relatively low cost
Service personnel on the phone were great
Fast, robust data service as it uses Telstra
Overall very happy with C-mobile, and have three phones with them (moved away from Telstra)

Value for Money
5/5
Customer Service
5/5
Local Reception
2/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$13.90
Included Data per Month1 GB
Mobile Phone Service Providers

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Dave 82316
Dave 82316Central Queensland, QLD
  • 9 reviews
  • Verified

At Last a Fantastic Caring Mobile Company

published

Went to C Mobile 6 months ago, all I can say is fantastic in every way. Anytime you call you actually speak to a real person without major wait time.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
JohnCM
JohnCMBrisbane
  • 2 reviews
  • 1 like
  • Verified

The Absolute Best

published

Great company, great products, great prices and the best phone support I've ever experienced. Nine of our family and friends have moved to C Mobile and all love C Mobile.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$16.90
Included Data per Month2 GB

Best mobile plan available !!!!!!

published

This is the best mobile plan I have ever had. It's so inexpensive but gives me loads of talk/text and I get much better coverage and reception than my previous "Big Name" provider.
I wish more people of my age (71) knew about it as it's perfect.
I havn't had a single problem in two years !!!!!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$11.90
Mobile Phone Service Providers

Find out how C Mobile compares to other Mobile Phone Service Providers

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electroboy
electroboySouth East Queensland, QLD
  • 6 reviews
  • 9 likes

Excellent service, Value for money provider

published

Just signed up my mother for a new service after she was getting the run around by a optus store. it was an easy process to sign her up online with the sim arriving a few days later. Great work Guys many thanks as now i don't have to hear about optus not working.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$5.00
Included Data per Month1 GB
ozCPA
ozCPAQueensland, 4020
  • 7 reviews
  • 10 likes

You Cannot Go Wrong With C Mobile (FABULOUS SERVICE)

published

Since moving over to C Mobile a few years ago, I have found their service THE BEST in the industry. They offer very reasonably priced phone and data plans with a choice (by the customer) of using either Telstra or Vodafone. Their plans are post-paid and do not require the customer to enter into a long-term contract ,,, plans can be swapped or cancelled on a month-to-month basis. And in the very rare event that an issue needs to be discussed, their Customer Service team is based in AUSTRALIA; with very customer-focused Australian representatives. In my opinion, you just cannot go wrong with C Mobile. I would recommend them without any hesitation whatsoever!

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.90
Included Data per Month1 GB
Brian Howard
Brian HowardSydney, NSW

Robust, Reliable Great Aussie Service and Inexpensive!

published

I've been with C Mobile for just on 12 months and was previously with Vodafone. I'm now using the same network but at less than a THIRD(!) the price. The Aussie based service is at least as good and as responsive as Vodafone, which was good itself. The transition over and keeping my number was smooth as I could ask for. I can highly recommend C Mobile.

Value for Money
5/5
Customer Service
5/5
Local Reception
3/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.90
Included Data per Month1 GB
Page 1 of 5

Questions & Answers

Joseph
Josephasked

I have got 2 questions please:
1. Monthly Payment: Do you send a bill by email at the end of the month which I prefer, or direct debit through the bank?
2. Do I have to cancel my current provider or you do the job?
Thank you
JL

1 answer
C Mobile
Peter H.C Mobile

Hi Joseph,
Yes, we send a bill at the start of each month via email, which is due on the 15th.
We will cancel your account with your current provider.

Cheers,

Phil D.
Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT
BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

See all C Mobile questions

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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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