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C Mobile
4.6 from 279 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.6
48 reviews
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Jay. B.
Jay. B. Perth, WA

A fantastic, no-frills provider with superb custom service

published
Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.90
Included Data per Month2 GB
Muzza
Muzza
  • 2 reviews

Great

published

Great company .Easy to deal and great service if there is ever a problem .And so good to speak to an Aussie if you need to call .Never had a drop out ...Highly recommend .....

Value for Money
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.90
Included Data per Month1 GB
M-R
M-RSouthwest, VIC
  • 16 reviews
  • 10 likes

C Mobile easily out-performs all the others

published

Never had a dropout, never had a problem !
These guys are simply the best in the business.
And Support don't even growl if you ask them something half-witted ! - how's that ?! [grin]

Value for Money
5/5
Customer Service
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Paul
PaulWestern District, VIC
  • 8 reviews
  • 9 likes

A great Australian Company - 5* Customer Service

published

How pleasant to talk to Australian based operators who greet me by my name, and don't ask 100 questions before helping. These guys are like talking to friends. After dealing with clinical emails, overseas call centres, and operators who struggle with English, it is such a breathe of fresh air to deal with this company.

This is the way all phone companies should be. Life with my mobile company has improved dramatically since I made the switch back to an Australian company. I have no links to this company. Just a happy paying customer.

Value for Money
4/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month3 GB
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Anne and Adam
Anne and AdamGosford
  • 11 reviews
  • 19 likes

Waste of Money

published

They never provided the 2MB of data as promised in our plan, and even went so far as to brick our phone when we reached 1MB of data (so we could not even use the phone credit we had already paid for). Total waste of money and no customer service at all.

Value for Money
1/5
Customer Service
1/5
Local Reception
3/5
Transparency
1/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$17.00
Included Data per Month0 GB
Ric S.
Ric S.Perth, WA
  • Verified

Excellent Service

published

Always easy to contact and talk with. Always willing to help.
I have a "Blue" account and the coverage, connectivity and quality is always excellent.
They have a variety of plans to suit all budgets and are always happy to either upgrade or downgrade plans to meet your current needs.
I highly recommend this company to anyone who wants true value for their dollar and also wants to be valued as a customer.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.90
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

  • Verified

AS you go Red plan works ok for me

published

The as you go red plan suits my situation fine. Coverage is Vodaphone, so probably not as good as Telstra, but I hardly go bush anymore. I rarely use data

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

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Duncan
DuncanSydney, NSW
  • 2 reviews
  • Verified

Great service

published

Great service at a competitive price. Coverage is very good. Support is excellent; when I need help there is always a real person the answers the phone with no waiting time. Very happy with the service

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$24.95
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

  • Verified

Excellent Price and Service

published

Australian based customer service. Choice of Telstra or Vodafone networks. Good value at each price point.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

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Marisa
MarisaGreater Melbourne (Inner), VIC
  • 4 reviews
  • 1 like
  • Verified

Extremely happy with coverage! Customer service is amazing

published

Very reliable! We live in a new estate and the big names out there have no coverage in our area! C Mobile were extremely helpful! All set and loving it!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$44.00
Included Data per Month10 GB
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

  • Verified

Cheap and cheerful

published

Well priced and for the main works well although it can lack coverage in the country sometimes. The data and voicemail are handy although I don't use them often. Polite reminder when I forgot to pay my bill.

Value for Money
4/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

  • Verified

Great price and support

published

We have been client for more than 5 years and have always had prompt, helpful advice and support. The price and plan options are competitive and the use of Telstra network was the decisive option

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$12.00
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

Mobile Phone Service Providers

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  • Verified

Perfect

published

Everything is great. Don’t use internet on phone. But calls and texts are going ok. No dropouts. Coverage is always good. Have recommended cmobile to two of our relatives and they are now using cmobile.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Included Data per Month2 GB
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

irish67
irish67Northern Region, NSW
  • 14 reviews
  • 4 likes
  • Verified

Excellent service

published

I have found this service to be all that was stated. The coverage is as good as other companies here, black spots are the same as others, just depends on where I am, but this isn't the fault of Cmobile, but the areas where the towers are.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Included Data per Month0 GB
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

  • Verified

Excellent for low use. The best!

published

Aa a low user I find this is perfect for me and at a very reasonable price without paying for unecessary extras. I really appreciate the extended time limit of a year.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with C Mobile

Page 1 of 2

Questions & Answers

Joseph
Josephasked

I have got 2 questions please:
1. Monthly Payment: Do you send a bill by email at the end of the month which I prefer, or direct debit through the bank?
2. Do I have to cancel my current provider or you do the job?
Thank you
JL

1 answer
C Mobile
Peter H.C Mobile

Hi Joseph,
Yes, we send a bill at the start of each month via email, which is due on the 15th.
We will cancel your account with your current provider.

Cheers,

Phil D.
Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT
BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

See all C Mobile questions

Get an answer from our members and C Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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