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C Mobile
4.6 from 271 reviews · View Statistics

Reviews

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olivera

oliveramelbourne

  • 31 reviews
  • 13 likes

upset customer

published

had some problem with messages and my phone had problem i even send in my emails to show im no making joke still paid bill and left encounter i had on email with customer service man very bad was told delibaretly i rlped them and i pay bill h aswell im no welcome anytime again save your stress which left me upset and go away is no reason to speak this way to customers

Incentivised ReviewNo

Kept overcharging me for a service I didn't ask for

published

These guys switched me across to a plan on Telstra but didn't tell me about the excess data charges. Kept requesting a switch back, but was ignored. Not quite as it seems

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
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Woodpusher

WoodpusherNorth Western Region, NSW

  • Verified customer

Customer Service Less Than Good

published

C-mobile did not advise me as existing customer that it had new plans with price reductions. Tried telephoning their "help desk", and it rang out. Tried again later in the week, and was contacted to a non-English speaking service officer. When I ported to a better value alternate supplier using the Telstra network, they continued to bill me. Their accounting system did know I ported my number elsewhere. Not a seamless port. Telephoned and got through to a service officer eventually who arrange for a system credit to be applied to a bill I received for a period after I ported my telephone number away from Cmobile. Customer service less than satisfactory

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$21.00
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

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  • Verified customer

Good on the whole

published

I have a drop out when I do the first call but call back and its ok , It has only just started this. other wise I am very happy with CMobile

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Plan Cost per MonthA$9.90
See all answers

Review collected in partnership with C Mobile

dosi

dosiPerth

  • 3 reviews
  • 1 like
  • Verified customer

Cmobile is good

published

I have been them for a while now. Reasonable prices. I had a problem or two, one of them with International call set-up but they were quickly able to resolve it for me.
I am happy with their service so far.

Incentivised ReviewNo
Plan Cost per MonthA$16.95

Review collected in partnership with C Mobile

  • Verified customer

A great service for this pensioner!

published

Extremely rare not to get good coverage. Data download is ok for me. The cost for unlimited use is very economical although, I do not use the phone excessively and rarely use the various other apps.

Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$21.90
Included Data per Month2 GB
See all answers

Review collected in partnership with C Mobile

None other

None otherbrisbane

Alright.

published

The deals are good at Cmobile, but the man/owner is rude and arrogant. He sounds like the typical business type I'd say.

See all C Mobile reviews

Questions & Answers

Phil D.

Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT

BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

Jack J.

Jack J.asked

How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.

No answers

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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes

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