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C Mobile
4.6 from 271 reviews · View Statistics

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  • Verified customer

Mixed

published

Down load speeds can vary greatly
Depending on area . Coverage is good in most places in Australia. Patchy coverage overseas with high prices so not good value makes satellite phone prices look good

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Plan Cost per MonthA$29.95
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Review collected in partnership with C Mobile

  • Verified customer

Used to be awesome, but focus on customer service is slipping.

published
Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
See all answers
1 comment
C Mobile
Yasmin C.C Mobile

Review collected in partnership with C Mobile

Suzanne Shaw

Suzanne ShawSouth East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

They need to get their monthly bill costing right

published

Everything is great with c mobile except their accounting re monthly bills
I take the $29.90 which includes $10 extra for overseas calls however my
Bill each month charges me extra for the overseas calls and data all of
Which is included in the $29.90 very frustrating .

Value for Money
Customer Service
Local Reception
Transparency
Included Data per Month2 GB
See all answers

Review collected in partnership with C Mobile

The reviewer stated that an incentive was offered for this review

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expensive

published

I also switched to C Mobile but it is very expensive, took me 10 days to receive the Sim card.

MarcelX

MarcelXPerth

OK but not as advertised

published

I switched to CMobile just about two weeks ago and this is what I found during this period:

- Signal reception in Perth is fantastic (I had problems with Amaysim in the CBD which uses Optus network) but it is poor or none outside the city even at places where Telstra is OK and shows signal on other devices
- The charge rate for calls and texts was higher than expected and I finished my credit very quickly

In short, it is more expensive than some others with slightly better signal reception

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Questions & Answers

Phil D.

Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT

BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

Jack J.

Jack J.asked

How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.

No answers

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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes

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