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C Mobile
4.6 from 277 reviews · View Statistics

Reviews

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Pow-Chuan L.
Pow-Chuan L.Sydney, NSW

Excellent customer service

published
Value for Money
Customer Service
  • Verified

Online speed, connectivity, good as per my contract (RED); monthly report woeful

published

The statement I receive each month is all but unintelligable regarding my usage patterns to date, ie its purely a reproduced billing statement, period! Might as well just inform me by email when my contract is about to expire, so I can top up then.

Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
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Review collected in partnership with C Mobile

angiegg
angieggSouth East Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

Adequate service at a good price.

published

Network coverage is excellent. No issues encountered and no dropouts. Coverage has been available in city, rural Queensland areas and northern NSW.
Data download is fast. Have had no lag time.

Value for Money
Customer Service
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  • Verified

Happy with C Mobile service.

published

We are happy with all aspects of this mobile phone service provider. Their billings costs are very reasonable and they are easily contactable and easy to deal with if you need to query anything.

Value for Money
Customer Service
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  • Verified

All Good

published

Good network with low operation cost. Much affordable price with good customer service. Data speed is good but will be happy if will give more data. Overall best plans available

Value for Money
Customer Service
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Review collected in partnership with C Mobile

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Carolyn
Carolyn
  • 2 reviews
  • Verified

Great customer service

published

Customer service very good, so easy to get in touch & have a normal conversation.
Pretty satisfied at present with CMobile...i live in the bush so always have great service to talkkkkkk

Value for Money
Customer Service
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Review collected in partnership with C Mobile

Eugene Simpson
Eugene SimpsonSydney Surrounds, NSW
  • Verified

I love it. It is great value for money but it not perfect.

published

The vodafone network seems to be fragile at best. On (Good) Friday afternoon last week I had no internet connection. I dont know when it came back on but think it was not there on Saturday afternoon. I checked again on Sunday and it was back. This is perhaps the longest outage I am aware of but there was no text message or any explanation. I know the setup with Cmobile but would have been nice to have information.

Value for Money
Customer Service
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Review collected in partnership with C Mobile

Ralph
RalphGold Coast
  • 8 reviews
  • 5 likes
  • Verified

Good company

published

Have the odd dropout when my wife who has amaysim doesn't. Otherwise pretty good coverage. Streaming is fine when when service is available. Customer service is good, always helpful and prompt.

Value for Money
Customer Service
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Review collected in partnership with C Mobile

Nicko
Nicko
  • 2 reviews
  • Verified

Very pleased with C Mobile

published

Except for one incorrect account I have been very happy with C mobile. They responded quickly and resolved the matter. I had been with telestra and changed due to the pricing plans on offer. Our coverage here is so bad we have to use an external antenna which means I cannot use a "Smart phone" but this is not C Mobile's fault. Happy to recommend them.

Value for Money
Customer Service
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  • Verified

Reliable

published

I haven't had any issues with network coverage and the download speeds have been very good. Having voicemail unlike Belong is handy too. It isn't the cheapest option available but it is reliable and the customer support team are quick to reply.

Incentivised ReviewNo
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Roy Marsh
Roy MarshPerth, WA
  • Verified

no problems

published

the network coverage seems to be reliable have had no problems with coverage no drop outs so far
i dont really use data so i cant comment on this feature

Value for Money
Customer Service
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Robert
RobertNorth Queensland, QLD
  • Verified

Works well.

published

Network is reliable - no dropouts have been experienced. Is always available when required. Customer service was A grade when it was once needed and problem was quickly resolved. No complaints here.

Value for Money
Local Reception
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  • Verified

Good customer service

published

Coverage good, speeds fine. Their data packs aren't as flexible as my previous carrier- Virgin- but the simplicity and excellent customer service are worth it. They called back quickly when I had to leave voice messages (didn't answer every time), or actioned requests that I'd left via voice messages.

Dirt cheap postpaid if you have your own phone, too.

Value for Money
Customer Service
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  • Verified

Good value for money

published

By and large we are very satisfied with C mobile. Their prices are very reasonable, coverage is mostly good except in outlying rural areas - absolutely fine in cities. Customer service is occasionally patchy but also generally pretty good and at times has been excellent. I do find the logic of their invoices hard to follow and I would like to be able to follow data usage on their website which is not currently possible,

Value for Money
Customer Service
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Nathan Thorne
Nathan ThornePerth, WA
  • Verified

Excellent customer service and value

published

We chose to take up a prepaid offer for the Vodafone, network coverage is ad quite for our location and area. Customer service has been very good every time we have had to call regarding account.

Value for Money
Customer Service
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Questions & Answers

Phil D.
Phil D.asked

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

1 answer
C Mobile
Peter H.C Mobile

Hi Phil,
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
Cheers

BJT
BJTasked

I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?

2 answers
C Mobile
Peter H.C Mobile

Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
Cheers,

CMobile Support

Happy Customer
Happy Customer

I am on Blue plan and have 60 to 90 mbps

Jack J.
Jack J.asked

How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.

No answers
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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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