$ 45 wasted because there was no sign of balanced or unbalanced
I bought a pair of cables for my forthcoming studio monitor in July. Since I pre-purchased the studio monitor speakers and was waiting for its arrival, I did not open the cables' bag.
When my speaker arrived in November, I plugged the cables and I heard a terrible noise from both of them and after wasting so much time and energy I realised that the cables were unbalanced! (why would you even sell unbalanced cables when they are horrible?!)
I contacted them to send it back but they did not accept it although I just opened the cable's bag and only used the cable once.
When you are selling cables, you must mention whether it is balanced or unbalanced to assist the buyers but there was not any indication.
Great customer service
Received a faulty item and after a short chat a replacement was sent and received the next day. Great customer service and a good selection of products at reasonable prices.
Questions & Answers
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I have sent a question regarding Ps421 but didn't receive a reply. I can't buy it if I can't be assured of compatibility.
With respect I note your advertised prices for the mobile phone stands and I am flabbergasted to see the prices as I have bought some, not ORICOM admittedly but hey....where are they manufactured.....
They costed me about A$12.00 for 2 and the stands for my Samsung Galaxy Tab S6 10" A$10.00 for 2 as well except that the latest are manufactured a little simpler but still very stable for the purpose.
Simply food for thoughts........
Merry Christmas to all
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