Good machine but no spare parts
We have had this for years, it works a treat and makes good coffee. The descaler light has been on now for months but i can't find the descaler coupling. I have contacted Grinders so many times now but they do not have any in stock, any ideas on how i can get one or how to descale without it
Purchased in September 2017.
Bought this machine because I love Grinders coffee and had and older model that has just gone on and on.
I purchased on the 7th May 2020 and have just received it 3/06/2020. Was only suppose to take 10 days to get to me, after 15 days I made a phone call I was told I would have another 10 day wait because either it hadn't been delivered to the courier or it had gone missing in transit? Finally arrived today got excited as have been struggling for the last 4 weeks!! Set it up turned it on pressed the blue button to flush it with fresh water ...
Purchased in May 2020 for $299.00.
Okay Machine, Capsules are a plastic waste
The Machine makes a good cupmof coffee in a reasonable amount of time.
Occasionally the pods wouldn't get punched properly by the machine and would get stuck. I would need a lot of force to open the machine and get them back out again.
The milk container has many parts to wash, if you don't wash it every time it gwtsucg harder to clean.
The plastic capsules are a big waste.
Not to bad
Not worth it for the price a lot better options out there. Only bonus is there’s a lot of different brand pods that fit the machine. Pretty easy to operate and to clean. Would recommend researching options and variants prior to purchase as you’ll se what suits your needs best
Disappointed it didnt last that long
I was really happy with my Caffitaly system it was easy to use and had great tasting coffee with a big range of pods to choose from , the only down side is the milk was always too frothy and it was never a hot cup of coffee just warm. I had mine for 19 months and its just started tripping my safety switch at home and cutting our power off we narrowed all appliances down to that machine so now I cant use it unfortunately being 19 months the warranty is now expired, I'm very surprised a coffee machine can be faulty so soon after purchase ive got ...friends whove had coffee machines for years with no issues having said that I know a couple who also have my machine longer than me and theirs is still going , I always looked after it and cleaned correctly etc,, so just be aware it might not last as long as you think
I can say I am satisfied with this coffee machine even if it doesnt do everything. It makes a decent cup of coffee but the milk is not hot enough and if you use the milk function you are left with luke warm over frothed coffee. What I do is microwave the milk and then add the coffee and it tastes good. If you are happy to do that I would recommend, if not maybe spend a little more and get one of the better machines
Customer service is terrible, do not bother with this brand - they do not help post purchase.
Purchased the machine at woolies, and I immediately loved it, the coffee pods I used had a great flavour, the coffee wasn't that hot, but it did not bother me too much. The unit didn't last for more than 3 months when the machine stopped registering the milk jug, I called customer service several times and it just rang out, I left a total of 9 voice messages, when I got the hint and started my correspondence via email, we have now gone back and forth for well over 12 emails and they are yet to find a solution as to how I can replace/exchange th...is unit at woolies when woolies don't stock it anymore-its a deleted item. And the newer model s23 is not stocked at any of the stoes in my area. The only unit woolies are selling is the s24 which is the standard unit with no milk frother. My advice to anyone in the market for a coffee machine, go to a big name brand that has excellent customer service. I've now purchased a nespresso machine and I am more than impressed with the service thus far.
Cafeitaly pod machine
I Just purchased last month from costco.Not bad experience. Frother is not heating milk properly. Frothing we are doing in aldi frother. Taste is not bad either.its easy to clean. There are 3 options to fill cup. Using first one only.nothing is clear in manual. I wish i choose different brand. Went for shopping without homework
Ok... only just open box as in the process of moving was purchased in March by a friend as a present - Never came with instructions booklet or de scaling piece - I've contacted my friend who lives in LA now she purchased it from Woolworths red bank plains - she did say it was a sale item... I'd say this was returned item & not all parts were return..
But the main problem is the drinks are cold not even luke warn - printed out manual from website to check if I'm doing it correctly - I'm doing it as the manual says... so I think my friend has purchased a dud....
From all the reviews it's just a waste of time to contact the company as they done reply..
A good Machine until
Ive had time when the machine freezes ,no matter what you do it wont respond
Rang Caffitally told me to force the handle open as it would not to get the machine working again
well today the handle snapped and because its just out of warranty Caffitally dont want to know
i was told the machine could not be broken by forcing the handle ?
I hate it
What a crap machine! Not consistent with coffe making. Sometimes hot, most of the time cold, sometimes a cup of coffee, most times a cup of throth. The old machines were heaps better. If it aint broke, dont fix it. Sorry guys, been using cafitaly machines for years but decided to change my brand.
Save your money !
Once we unpacked it we were very excited. To our horror this machine hasn't worked as smoothly as we hoped. Every time it would over spill the milk or over froth it that your cup would be full of froth with a teeny weeny bit of milk towards the end. It has been a true disaster. This machine has been the worse. IT constantly stop and provided red alarm alerts even though everything is perfectly fine. When i purchased it for that price i honestly thought it would be a nice easy touch of a button and we can be on our way to work. It has been far ...from that. We have now stopped using the machine and just back to instant coffee sachets because quite honestly it is a better alternative than waking up early and trying to figure out what surprise alerts and errors the machine will throw our end this time. honestly the only purpose this machine serves in our kitchen appliances is looking pretty and fancy in the corner. It has been a true night mare !
Great coffee until machine plays up
Made fantastic coffee - hot but not boiling - great taste, foamy milk - for 4 months. Then started getting a few grinds in cup, depite cleaning coffee and milk dispenser after Every use. Today descaler light. Bought $25 bottle descaler. Followed instru tion manual. All good till machine simply stopped at Step 11 and NOTHING will get it out of descale mode. Not happy! No troubleshoot to cover this, no help on Caffitaly website. It's going back to Woolies tomorrow. I've been slavishly following instruct manual since I bought this machine. 4 mths use b4 it dies, just unacceptable. .. no matter how good the coffee is when the machine works.
Makes great coffee but just had continual issues
Machine makes great coffee, would prefer to pour milk first then coffee. Easy to operate and clean. Downside...been through 3 machines in 6 months. 1st one lasted 4 months before facia melted, number 2 lasted 4 weeks then froze. Currently on number 3 but this one is just not making coffee hot enough even with preheating cups and I'm going to take it back. So disappointed as my previous model lasted 3 years and I love the Gloria Jeans caramel pods. Woolworths has been fantastic in swapping them over but enough is enough.
Great machine while it works
Had a machine for maybe three weeks used it every day and then it stopped working. Spoke to customer service which are great it was needing to be replaced we came down to after doing all the steps. Had the machine swapped over this time it only lasted not even a week.
Questions & Answers
Hello, i have been using my S22 for 2 yrs now, and suddenly the cappuccino, cafe and milk buttons stopped working ( no lights at all) what should I do pls...
same happened to me.... if you press the buttons they still function for me just no lights.
Hi , have been using S23 for last 4 years and loved loved the machine . Cannot fault the coffee pods and taste. Decided to upgrade to S22 two weeks ago coz it has the milk only froth feature button. Only concern is , some water dispensed first before the milk . Hence why my coffee seems a little diluted and not as creamy . Also the lid for milk jug seems a little loose . Not sure if it’s meant to be like that and if that’s the cause of ‘diluted milk ‘ . Just wondering if anyone else has the same issue. Hope to hear from you . Otherwise the coffee machine is great .
I bought one I am a big coffee drinker. My previous machines were great. It took the 4 weeks to get it to me. Far North Qld should have taken 10days. When I finally got it plugged it in and it didn’t work!! Wasn’t prepared to wait another 4 weeks so bought a de longhi. With grinder etc love it!
I have not use the machine (s22) for more than a year since I lost the absolution tube. Now when I start to use it,when I switch it on, there is a power indicator lit but the rest of the buttons is not functioning. I tried press one of the button but nothing happen. What seems to be the problem?
|Category||Capsule / Coffee Pod Machines|
|Pump Pressure||15 bar|
|Dishwasher Safe Parts||No|
|Water Tank Capacity||1.3 L|
|Colour / Finish||Grey|
|Dimensions||280 x 220 x 340 mm|
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