Our machine started to play up after 13 month and this making two coffees a day (unless we got visitors). We had to reset the program more and more often. Now it looks like the heating element is gone. We are on tank water but regularly did a descale non the less. We are looking for another brand now.

I have owned four S24s and five S21s. Why? For holiday houses and personal use. The coffee is excellent (pods are probably 50% bigger than Nespresso so you get a bigger stronger cup of coffee). They are much cheaper. I recycle the pods and fill with my preferred brand of coffee so it costs about 15c per cup and no waste plastics. I’ve had a couple of issues with a few machines over the years. Two were leaking. Found the issue was an oRing that came off at the back of the used pod container. Cost 50c to replace it. Cracked water conta...

I've owned several over the past 10 years and am very impressed. A good quality coffee with crema at a reasonable price. Better than some cafes. Love the machine, love the coffee, miss the Woolies Espresso pods.

Disappointing i have now had three from this product line all have ended up making terrible coffee ground in the bottom of your cup. From other complaints I notice this common and only fixed replacing the machine.
Think again I have descaled cleaned and also used your clean bean product. Will never buy anothor machine again 3 times useless not 3rd time lucky I say Boo Boo.

Makes decent enough coffee but I think the S24 has a system fault. It overheated and we could not reset. Pods are always on special. We have traded in for different brand after having two S24s.

As a home pretend Barista & now coffee snob thanks to another espresso machine I've been using for a couple of years now, the time was right to try a pod system for convenience & hopefully taste. This unit was an impulse buy at Woolies as it was on special for a good price & there was a good selection of capsules on the shelves next to it. Got it home, warmed it up, rinsed it out, warmed a cup up, steamed some milk (on the other machine next to it), dropped a strong double espresso capsule in, pushed the button & watched a beautiful crema fall ...

I used to have the S21 and it was fantastic. It lasted three years, was reasonably quiet, made great coffee.

The S24? The complete opposite. Extremely loud producing coffee, physical movements loud and clunky. I have caught my fingers in the small spaces several times.

If I can't find another S21 somewhere, I'm going back to the Aldi KFee machine which had none of these problems.

Terrible purchase.

This is my 3rd one of these and although they are simple to use and easy to clean and the coffee is nice there are some negatives. Every time you make a cup the drip tray ends up with almost as much water as your cup of coffee. This has been the case with all 3 of mine now. Taking it back to factory reset does not fix this problem nor speaking with customer support either because they just did not have an answer for it. My last 2 have lasted no longer than 2 years but that’s OK with me because it is so cheap. I really don’t think the retailer knows about the leaking water peoblem because you can’t get past support to advise them. Overall, I do recommend it for its simplicity and a nice cup of coffee.