Reviewer Photos & Videos
- Verified customer
Great Service, great van, great times
Customer service was excellent, the van was ready for us to collect at the time stated, we where shown how everything works and off we went. We spent a couple of weeks driving down the East coast and van never missed a beat, was a dream to drive and we created some fantastic memories. Thanks to all the staff!
Great van + great service = great holiday
These guys really made our east coast trip.
Not only was the van perfect for the 3 of us but the staff really took the time to explain everything and help us.
Thoroughly recommend ;)
I totally recommend this group for service and professionalism. The admin arm in Cairns handled and answered all my queries in a prompt manner. The guys at the Melbourne depot were simply brilliant - being a first time road tripper, they made my trip experience easy with some amazing tips. Thank you all and I'll be back. I recommend this group for service and added value.
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Everything we needed on board.
Quick to respond with quotes for various models we looked at.
We actually got a better model than we had asked for so that was great.
We were on a short holiday so a compact model was fine. Would get a larger one for a longer trip.
6 days/2 people/North Qld in September. We went up the mountain to Wallaman Falls and the camper handled it well.
Wonderful 10 night Campervan experience from Gold Coast.
We recently had our first ever Campervanning experience and picked up/dropped of from Gold Coast Depot. Daniel was extremely friendly and helpful, ensuring we knew everything we needed to know before we hit the road. The vehicle was upgraded to Shower/Toilet model which was a wonderful surprise and it was fully equipped with everything we needed. We had a seamless experience with Camperman and would certainly recommend without question. Our bond was refunded within days of drop off, as promised by Daniel. Overall, a great experience.
- Verified customer
Good if you're not expecting a brand new luxury van
We were 5 people who rented a Camperman Paradise 5 Family without toilet/shower. After reading many bad reviews on productreview we were kind of skeptical and afraid that we had chosen the wrong company for our roadtrip from Sydney to Cairns. However as it turned out everything seemed to be fine except for some minor disturbances.
First of all, the staff at pick-up was very friendly and made sure we understood everything that they explained to us (we were 5 young people whose mother tongue is not english). The van itself was already very worn ...and old (400,000+ km) with a few scratches and one of the handles of the inside door was broken but we already expected that we wouldn't get a new one so it didn't matter that much. Our van even got upgraded at pick-up so we had a freezer in our fridge. The car itself ran nicely and we didn't have any problems and it also didn't break down. However there were a few things that could have been better: - First of all, the company doesn't provide gas and the gas bottle is not full when you pick up the car. Although they make sure you know about this, it's still not very nice when you run out of gas on a camping spot and you have to wait until the next day to refill it. I'd also recommend anyone to refill it at a hardware store for around $9 (Camperman offers to do this for $25) - There was a bar that held the cover of the fridge that broke and this resulted in the fridge being really loud at night because (we suppose) the fridge was losing coolness really fast. We had to buy a glue and fix it ourselves. - The fridge also had a trigger for opening which broke (although you could still open the fridge, it's still not very nice to worry about such things when on holidays) - There was a hose for refilling the water tank which wouldn't fit on the water cap so we had to refill the water tank with our canisters.
The reviewer stated that an incentive was offered for this review
Questions & Answers
How old are your campervans in average and with how many milage (paradise shower/ toilet)?
The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!
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