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Camperman Australia

Camperman Australia (page 2 of 4)

3.7 from 230 reviews · View Statistics

Reviews

  • Value for Money
    1.4 (14)
  • Transparency
    1.2 (12)
  • Customer Service
    1.3 (15)
  • Booking Process
    2.2 (14)
  • Vehicle Condition
    1.3 (12)
  • Received Booked Vehicle
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  • Verified

Lots of problems and no solution, unsafe!

published
Value for Money
Customer Service
Riley
RileySydney Surrounds, NSW

Watch out for cancellation fees

published

I had a camperman van booked for May 2019 with pickup in Airlie Beach. I booked in Feb & had to cancel today 4th March. Plenty of time to notify you would think. But no, deposits up to $200 are non refundable if cancelled over 30 days from pick up.
The service to this point had been fine.
So can’t comment on the van but word of caution BE AWARE OF CANCELLATION POLICY

Incentivised ReviewNo
Louise
LouiseGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Terrible company, cancels bookings last minute with no reason. Holiday ruined.

published

Avoid at all costs! Big headache, terrible experience. I booked a camper and paid deposit. Booked flights and accommodation around Camperman trip. Cameraman Australia cancelled my booking last minute with no reason why and no replacement vehicle offered. I’m stranded and out of pocket substantially. Terrible company ethics! I would highly suggest if you want a smooth holiday, don't book with Camperman, they don't care less. As for compensation there is none either. But if you were to cancel you have to pay fees, how ironic! Upset and very annoyed, my holiday is ruined!

Value for Money
Customer Service
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Don't use this company !

published
UKtraveller
UKtravellerRamsgate
  • Verified

Do not use this company!

published
2 comments
Camperman Australia
Christian C.Camperman Australia
UKtraveller
UKtraveller

Worst rental cie ever

published

Have paid for a Family shower/toilets, none available, got a van without shower/toilets (and old with many damages), still waiting for refund of price difference, ongoing procedure.
Should have booked Juicy or similar.

Miriam G
Miriam GBrisbane
  • Verified

If you want to ruin your holiday this is the hire company for you

published
Mark
Mark
  • 2 reviews
  • 25 likes

No good

published

No Bed board-we had to have one made, the extension cord shorted out the camping area and we had to buy another. There was one old ignition key which broke in my hand with no pressure whatsoever in a remote camping ground. We were stuck but thank god for the RACQ.
Camperman offered no support or sympathy and charged us for the phone call as an extra cost.
Beware.We have gone with the larger companies in the past with no problem.
On the plus side the booking staff were pleasant.

  • Verified

Avoid Camperman rentals

published
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Thomas
ThomasToulouse
  • Verified

Very bad trip...

published
Reveal
RevealLondon

Deposit scam

published

Service to book fine. Actual vehicle was dreadful. Old and lacked refinement. Insect screens non existent. The vehicle had been poorly looked after. On return from Australia I attempted to retrive a refundable deposit. The response was a long delay before receiving any response, being told there had been a loss of credit card data, an inability to deal with a customer query and poor customer service. Don't book with them.

  • Verified

Extremely disappointed in the vehicle and support

published
L.G.
L.G.Naxxar
  • Verified

Do not use this company

published
1 comment
Camperman Australia
Christian C.Camperman Australia

You can’t blame the service, because there is no service!

published

Not Good at all!

published

The booking was easy through motorhome republic but I would not book one online again. I would want to inspect it first. The vehicle was very old and had done over 500,000 kms. The bedding was very thin and uncomfortable. There was mould inside the cupboards. It also had bulldust on the inside of the door. We couldn't stay in it and had to book into a motel.

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Questions & Answers

Asta
Astaasked

How old are your campervans in average and with how many milage (paradise shower/ toilet)?

1 answer
UKtraveller
UKtraveller

The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!

Get an answer from our members and Camperman Australia representatives

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