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Camperman Australia

Camperman Australia

3.8 from 236 reviews · View Statistics
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Listing monitored by Camperman Australia

Reviews

  • Value for Money
    2.0 (3)
  • Transparency
    1.7 (3)
  • Customer Service
    2.7 (3)
  • Booking Process
    4.3 (3)
  • Vehicle Condition
    1.7 (3)
  • Received Booked Vehicle
Previous
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  • Verified

Economy Jade 3 van- look to a different provider

published
Value for Money
2/5
Transparency
3/5
Raquel
RaquelMetropolitan Adelaide, SA

Disappointed with the conditions of the van

published
Value for Money
2/5
Transparency
1/5
Matthew Turner
Matthew TurnerCentral, SA

Poor attention to detail

published
Value for Money
2/5
Transparency
1/5
deb
debGreater Sudbury
  • Verified

Unreliable Vehicle, Customer Service Borderline

published
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Happy campiners overall.

published

Hired at Townsville August 2018. Van drove well, bedding inadequate for inland stays as sleeping bags were see through. Fridge and house batteries were unreliable. Home a week and still awaiting insurance repayment. Happy with staff assistance.

Not worth for the money

published

The booking was easy and nice. The costumers answered quick by questions. The introduction for the camper was not really good. For example we had to find out how the radio gonna work, where you could open the petrol-cover and how to set up the bed.
The car was really old and bad isolated. We were not happy about the condition of the car for that amount of money.

Glynn
Glynnwatford
  • Verified

Lies, disappointment and stranded

published
Benjamin
BenjaminEdmonton

Old; fall apart. Find somewhere else.

published
Christine
ChristineSydney

The kids loved it, the adults...

published
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  • Verified

Below average & poor customer support

published

We had very good customer support to get us to book (quick response etc). When we booked and picked up the van (that was all good), we went to drive with it. Mechanically there was nothing wrong with it (ok it is not new, but we knew that). We soon began to notice small things that are broken (drawers, windows, unsafe for small kids, broken indoor lights, not clean). That is not the worst part, I kindly tried to contact them through email by pointing out the defects and point for improvement and NO RESPONSE. We will never book again with them.

  • Verified

Good at the sales pitch ok customer service

published

To Their credit camperman did come back and compensate me. I have upgraded their review accordingly.

I have upgraded this review. The van fleet needs to be more up to date, the worn suspension and facilities really show. However the van ran smoothly and the gas stove and fridge worked well. They could check it more thoroughly with decent sleeping bags and explaining to customers properly that the microwave and 240 volt appliances would only work when plugged in. Their staff could have handled the backdoor issue a lot more effectively as well.

Cheap and you get what you pay for.

published

We had a great holiday Camperman gave us a cheap way to have a two week holiday in North Queensland. The only complaint is that the interior needs a bit more focus on cleaniness in giving the curtains a wash now and again. Other complaint the linen was of a very poor standard had to buy my own bedding and towels. We even had to buy new camper chairs as they were so used they broke. But have to say the staff are very friendly and helpful. Would recommend this company to friends.

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Annita
AnnitaWay Way

Not impressed

published

Disappointing

published
F. Harvey
F. Harveywhagarei

Too many faults

published

Questions & Answers

Asta
Astaasked

How old are your campervans in average and with how many milage (paradise shower/ toilet)?

1 answer
UKtraveller
UKtraveller

The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!

Get an answer from our members and Camperman Australia representatives

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