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Friendly team with great support
My wife and I have been using Camperman now for several years and have had nothing but very good service from the team
We were aware that the vehicles although older than the much more expensive companies the vans we have had been clean, reliable and are serviced before each trip
The friendly team helped us on each occasion with maps, things to do and local knowledge
Good at the sales pitch ok customer service
To Their credit camperman did come back and compensate me. I have upgraded their review accordingly.
I have upgraded this review. The van fleet needs to be more up to date, the worn suspension and facilities really show. However the van ran smoothly and the gas stove and fridge worked well. They could check it more thoroughly with decent sleeping bags and explaining to customers properly that the microwave and 240 volt appliances would only work when plugged in. Their staff could have handled the backdoor issue a lot more effectively as well.
Great customer service
We booked our van through our travel agent in Canada. Kristy at Camperman was quick to respond to our questions via email. The price was right with no penalty for our one way trip from Sydney to Melbourne (some other rental places charge extra if your drop off site is different than your pick up site). The van we rented was just the right size, had everything we needed and ran well. The only problem we had was with the GPS we rented - it kept shutting down and we had to rely on maps and information centres for most of our trip. We knew we had r...oadside assistance in case of breakdown but didn't think this covered the GPS (which, for future reference, is also included.) After explaining this to Kristy she arranged for the cost of the GPS rental to be rebated to my credit card. We especially want to thank the manager of J & P Anton Motors (sorry, I forgot your name) our drop off spot in Melbourne. We were hoping to drop the van off one day early and book a hotel that night because we had an early morning flight to Coffs Harbour. He stayed even after closing time to call hotels for us but they were all booked - Adele was in town. He finally found a campground nearby that had a site for us. So we camped for one more night, dropped the van off at 6:00 the next morning and got a taxi to the airport. We have relayed this info to our travel agent and would not hesitate to recommend Camperman to anyone travelling to Australia. It's the perfect way to really see the sites!!
Great van. Excellent service
My wife and I rented a van for a short getaway from Cairns. From start to finish, we found all the staff extremely helpful at Camperman. When we took the van, everything was super clean and fresh inside and they made sure we had everything we needed for our trip. The van ran smoothly the entire time and everything worked well inside and was very comfortable for the two of us. Although we dropped the van off out of hours, this was no issue as the office is conveniently located pretty close to Cairns city and we had been told where to leave the van. All in all, I would thoroughly recommend Camperman Australia to anyone considering taking a van for a quick or long getaway. We will definitely use them again.
Streamlined Booking, Superb Vehicle, Great Experience
From the moment that I engaged the website, I found it very easy to book the vehicle that I wanted, when I emailed the office to confirm, they were super helpful and new exactly the nature of my order. When we collected the vehicle it was presented in great condition, the rep took us through all the little bits and pieces, and the van (Paradise ST) itself was nothing short of an Oasis on wheels. There was even pointers and info to help us get the most out of the trip. I cannot give these guys a big enough wrap, their service and products are cl...early why they are doing such great business. Sincerely thank you for making our holiday!! June 5th 2017 Update: Brilliant, Very Easy, Top Shelf I booked with these guys and have had nothing but perfect customer service. This is the second time that I have gone through Camperman, and the first time was clearly not a fluke. The guys called me back with availability, they moved heaven and earth to make sure that I was well looked after, they talked with me about the usage type and qualified my trip to ensure that it was well matched. When I actually picked the vehicle up, it was like brand new with immaculate presentation and mechanical quality, heaps of great information, and the whole way through the process I felt like I had made the smart decision. Now that I have used them twice, I cannot speak highly enough, I even got to meet the owner at the Cairns depot, and it is clear why the organization runs like clockwork, he was a very impressive professional who asked all sorts of questions about my experience and the vehicle itself. Truly a top shelf operator with a strong focus on customer service and overall experience. Well done Camperman !!!
Good little van
Hired a Paradise 5 with shower and toilet, spent 31 days driving from Cairns to Adelaide and did around 6500Km. Good little van and we enjoyed it. No problems. Staff helpful and friendly. Couldn't fault anything.
Went for Camperman as only had to leave 500AUD rather then the 7000 other hires wanted deposited. Money returned in full within two weeks of returning van. Was able to pay deposit with travelers cheques.
Booking very straight forward, especially of concern when you are the other side of the world trying to do it. Had a couple of q...
Campervan was in great condition and came fully equipped with everything we needed.
Plenty of information provided to assist us on our journey, pick up and drop off was easy and convenient, bond was returned quickly.
The campervan was in perfect conditions and the staff very helpful. I travelled with my family and we had no problems at all. They returned the bond quickly. Suggested to everyone.
Cheap and you get what you pay for.
We had a great holiday Camperman gave us a cheap way to have a two week holiday in North Queensland. The only complaint is that the interior needs a bit more focus on cleaniness in giving the curtains a wash now and again. Other complaint the linen was of a very poor standard had to buy my own bedding and towels. We even had to buy new camper chairs as they were so used they broke. But have to say the staff are very friendly and helpful. Would recommend this company to friends.
A Really Excellent Package
My partner and I have just completed a 28,000 km (17,000 mile), 4 month trip around Australia in a Camperman Toyota. Whilst initially shocked at the 400,000 km on the clock, we discovered that these rugged vehicles happily go on to 800,000 km plus. When we needed a new clutch, a service or set of tyres, these were provided without question to suit our location. I would recommend this company without hesitation, particularly for anyone wanting to hire for a longer period. In retrospect, anyone hiring the equivalent new vehicle from Britz or Apollo would in my opinion be wasting their money.
Had a great trip, can't wait to do it again.
Creating a booking I found easily online and the communication was fantastic with customer service. The vehicle was in good condition and what we needed for our trip. Great fun.
Great holiday...comfy and fun
“Had a wonderful time in our Paradise 5 for 8 nights. Very comfortable and all the necessary items required for a good holiday were there. Quite an old vehicle with lots of k's but still drove nicely. No dramas with the booking, just had a bit of a wait on the Saturday picking the vehicle up as it wasn't cleaned from the day before, but there had been a storm in Brisbane so the staff weren't able to do it until the morning.“
“Easy planning, good communication with Camperman.com, although Wifey and I were in a van suited for 5 we would say that it would be very "compact"to say the least. But we had a lot of fun and enjoyed ourselves. I would recommend this to anyone considering having a trip away. We are planning our next trip again.
We wanted to book a campervan in Airlie Beach and Camperman and Wicked our only options. I appreciate that as a non popular pick up depot they ask for a $250 fee. The pick up process at Camperman and the orientation to the van was good but we found that evening at our first stop that the two man tent that was supposed to be included was nowhere to be found in the van. We phoned the next day and a tent was available for us to pick up in Townsville. The tent we were given in Townsville was in a ripped old bag and seemed to be a mismatch of a coup...le of different tents? Broken poles, no mallet for placing pegs. It stunk and was full of dirt and leaves. We used it once and it leaked so for the rest of the trip the 5 of us slept in the camper. Only one of the two gas burners worked on the stove which made cooking a meal for the family a long process. The van was reliable mechanically apart from the keyless entry. We have hired several campervans in Australia and NZ over the years and our Camperman experience was the most expensive but the least memorable. I would not recommend them to my friends.
Would recommend company to others
Pick up staff at Cairns were friendly and easy to make booking with. Vehicle was ready to go when we completed paperwork. The complete booking and pick up process was hassle free and dealt with in a prompt manner.
Positive trip with Campervan
2 friends and I rented a campervan, through camperman from Melbourne to Cairns. The service was really good when we picked up the van. The car was neat and clean, and everything worked as it should. We accidentally damaged the table you can put up inside the van, and a chair. We asked if we could change both in Sydney. Camperman changed both without any cost. Super service. We had a good trip with camperman. And will have no problem using camperman again.
My wife and I rented a Campervan from Adelaide and although we weren’t happy with the cleanliness we soon had it cleaned and ready to go.
From there on in we have had the most fantastic time touring Australia.
We have travelled over 20,000 kms in our van with very little difficulty. We had a couple of small issues which were dealt with very professionally by the company and in particular Kristy, who was fantastic to deal with.
We would not have been able to undertake our journey without using Camperman as no one else would allow us to take such a long rental or for the price we got with Camperman.
I would be quite happy to hire from them again and may very well do so in the future.
Great customer service.
Using camperman was easy, smooth and their customer service was great. Booking and collecting was simple, quality off the campervan was great. There fantastic customer service throughout my east coast trip was very much appreciated. Also no problem getting my deposit back. Highly recommend.
The only way to see Victoria and NSW!
We spent 15 days in the Julliete 5 driving from Sydney to Melbourne. The vehicle did exactly what it said on the tin and provided us with a comfortable and effective means of traveling the distance we wanted to and maximizing our ability to see the sights. Both pick up and drop off for the vehicle was very seamless and made life very easy.
Pure joy for 42 days!!
We had an amazing 6 weeks in our Juliette 3 hightop camper van. It had enough space for both us and our big backpacks. Campermans 24/7 service helped us both with questions and road support when we ran the battery flat. Easy pick up and drop off and always a friendly staff. We would definitely recommend Camperman for anyone that want to see Australia in a different way!
Thank you so much!
Perfect product to travel the east coast
Booked a juliet 5 before I came out travelling to Australia and im throughly glad we booked through camperman. Booking was very simple and easy, talking even with the time difference back in England with a representative was very good and any questions we had were answered very quickly and accurately. Product was as advertised and didn't have one problem with the van in the whole month we rented. Highly recommend the company to anyone looking for travel Australia with the freedom a camper gives you
Great way to explore Australia.
We drove from Sydney to Melbourne over the NY. Pickup and drop off was hassle free. The Campervan has a few miles & character to go with it. We had a blast, would definitely recommend. Thanks!
Great service. Great camper.
It was a very easy booking process. Great value for 5 people. All facilities provided and more! No issues with the vehicle what so ever! Would choose them again any day!
Good guys, good service
Easy to get booked and started with these guys. The Campervan looked and operated as expected and did the job. Hassle free road trip so we could focus on the fun.
Interstate travel easiest in a camper
Twice now I've moved between Brisbane and Melbourne and used camperman to assist. Wouldn't have it any other way! Really helpful staff and great campervans. Prices and offers are amazing too.
Questions & Answers
How old are your campervans in average and with how many milage (paradise shower/ toilet)?
The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!
Get an answer from our members and Camperman Australia representatives
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