Reviewer Photos & Videos
I didn’t received anything
Hi I don’t know when the books will come also didn’t let me know, thank you.
I bought for two students the delivery is for the same address and they didn’t give me a discount
The reviewer stated that an incentive was offered for this review
The ability to use the online tool to order and pay for items was relatively straightforward.
Delivery costs seem to be excessive
However no items have yet been received.
I am still waiting after 2 weeks for my order
Still waiting for my order after 2 weeks have not received a tracking number or any communication from use whatsoever
Ordered 11 business days ago and still waiting for my order. Kids need to start preparing for the upcoming school term. I live 10 minutes away and they don’t offer click and collect. I was required to pay delivery costs of $44.00 because my children’s orders could not be combined. Will drive 30 minutes to a competitor next year that does offer click and collect.
Its ok but there are some delays.
This is the first time my order has been held back. All the other years its been alright, due to covid-19 pandemic.
Shipping and handling expensive
Happy with the layout making it easier to purchase, but loses a star because of the handling charges which are expensive and not offered for pick and collect in the store.
Ordering was simple and our books were despatched and delivered to us in perfect condition sooner than anticipated. A very good customer experience
Fast and complete delivery
Very easy to use and check the books are in your list. all books were available the delivery was fast.
Great value and service
Great value with discounted price and excellent service. Updated information on delivery schedule until the very second of receiving the delivery.
Easy and Convenient
Easy use of online platform to locate school and year and then book selection. Competitive pricing, convenient and packed well.
Ordering process was easy and everything was in stock, delivery was super quick. Have used before and had to return an item which was and easy process.
The website was easy to navigate and find the text that my daughter required quick easy transaction and most importantly it arrived quickly and safely. I was also notified by text messages as to when the parcel would arrive.
Very happy customer
Easy to navigate order and pay
Prompt delivery and quality resources well priced. Beats fighting it out on Officeworks. Will use again
Campion always make ordering the kids school books very easy. They arrive in good time and seem reasonably priced. Much better than going around the shops with a list!
So easy and quick
The whole process from order to delivery was seamless. The items were well priced and the delivery was quick and well packaged. I will definitely use Campion again
Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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