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My daughter needed a Humanities book for school. Ordered through the website with no fuss and received it in 5 days !
My son is unable to get the digital code to work. Will be in touch about it shortly as it’s needed for his maths work.
Refunded, no issues
My daughter changed Math stream and I need to purchase a different text book, I followed the refund process and the money was deposited into my bank account, no issues... or though had I not checked my bank account I wouldn't have known as there was no email/correspondence to tell me I had the refund approved... but no complaints!
Ordering Product online was easily accessible As per School booklist, excellent communication from product leaving the store & keeping track . Product was delivered prior the date of delivery. Well Done and Keep It Up !!
School books ordered and received as expected and on time through Post Australia. Post Australia services were excellent as we were kept informed at all times during delivery
Items received as per expectation. Very good service. Received the parcel within a week of the order and all packed in good condition.
Campion sent the wrong textbook
Campion sent the wrong textbook and delayed my homework. I am still waiting for the correct textbook 10 days later. It's very disappointing and frustrating to have paid $90 in advance and have no one take responsibility.
Quick and User-friendly
Great user friendly site with book lists for each school means I can easily order even internationally for my kids
They need some competition
I am yet to have an experience with them that I would consider smooth or even somewhat pleasant. I wouldn't even ask for a "good experience" - satisfactory would even be good. Where is the competition to help them lift their game?
On point when something was missing which ment it was not in stock they sent it out the next week great service
I had a pretty good experience with campion! They always responded quickly via email, and their delivery was on time too.
Expensive Delivery/Handling charge
I have kids at two different schools and both schools use Campion for their yearly books orders. Campion's charge of $21.95 for delivery/handling is way to high, it used to be $12. Having have many schools ordering through Campion, they have so much business already, as the majority of parents will just follow the school's instructions and order through Campion, and yet they impose such a high handling charge.
Every single year
Long queues, staff under pressure, no where to sit while waiting for your order and then no toilets even after you have been waiting close to 2 hours. Why not click and collect? Order at home online and then collect? Also had 2 items on back order but surprisingly they were available on the Monday following the Friday (4pm) I placed the order? Also a digital screen with the order number displayed would be helpful as you can’t always hear the staff member calling the number.
It was easy to order and delivery was quick. Very happy with the service provided. Would happily recommend to others.
Here we go again
Not enough staff, too many queues, ended up arranging expensive postage for a 2km delivery.
Not good service and postage took a week!!
Excellent delivery service
While the delivery was perfect, we were in a rush as we didn't receive reminder in December as usual.
Some electronic items to be chosen need more explanation on what's the difference between them.
Simple, quick, easy
I found this on-line service simple, quick and easy to use. Clear notifications for delivery time. Campion on-line, definately helps me to get organised for the school year. Thank you Campion.
The service was great I ordered on line and books arrived in 2 days was very impressed. It was easy to order as well
Campion are champions
Online ordering from Campion's website is easily navigated and straightforward. They provide very quick service and clear information on delivery timeframes.
E-book reorder very slow to process
Just had to purchase new e-book and hard books as part of a subject change. The books were dispatched very quickly. However the ebook was incredibly slow and we still do not have code after 3days. You would think that the e-book could be done within a day of ordering- why is it taking so long? I fully understand why the hard copy would take 5days with postage but not the e-books.
Campion really needs to address this issue- my daughter is in yr 11 and needs the text books ASAP
Quick and easy
Campion Education online ordering was a quick and easy process.
The books we ordered were also packaged well for protection.
Quick and reliable
Location easy to find
Adhered to covid appropriate restrictions and policies
Website easy to navigate to find what items your looking for.
I received quick response and good communication right after I ordered, even thought it was late order. Items are perfectly packed with no errors. staffs are friendly.
Quick service but no Click & Collect
Books were delivered in a timely manner. Would have preffered Click and Collect but wasn't an option. I live in the area and would have been much easier and quicker to click and collect.
Efficient friendly service
Great service and always extremely helpful. Thank you for making getting the kids ready for school easy. Campion is the place to go!
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