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Hassle free orders
I found the website very easy to navigate. Ordering and payment can be done at home with a minimum of fuss.
Just what I ordered as first time ordering school supplies for preppy, took the hassle out of running around looking for school stationary list
2. There should be an option for click and collect. Expecting parents to pay $15.95 for postage is ridiculous when books are already expensive. I had to pay this cost x 2 orders.
2. Officeworks offers much more competitive prices on stationary.
We received the school books really quickly so all ready for the new term, except for the English novel that was out of stock. This will be sent mid Feb which hopefully won’t be too much of an issue with the school!
Delivery fee is a joke
I found delivery fee is a joke! Ordered for my 2 kids at the same time to be delivered to the same address. I was charged $15 delivery fee for each order. Maybe you should consider combined postage fee or even click and collect as one of your shops is just walking distance from my house.
No pick up option!
I placed online orders for my two secondary school students:
1. There was no option to pick up from the warehouse so I had no choice but to pay an additional $9.00 for postage for each order
2. My year 10 child is also studying a year 11 subject. This extra book had to be placed as a separate order incurring additional postage!! Very unfair and expensive just to order one additional book for the same child!!
Please look at improving ordering options for children studying across year levels.
Please provide a pick up option - delivery is so expensive!
Convenient but expensive
Campion provides convenience of being a one stop shop to get all the school supplies but their prices are not competitive and postage is exorbitant. For school/educational purpose, especially a captive audience, surely a better price can be offered. Delivery also takes at least 2 weeks to arrive. Prefer not to shop from them if there are other options.
They are fast and accurate but their shipping is expensive
I think there should be an option to combine kids orders.. paying THREE Lots of shipping for my kids orders is not only ridiculously expensive, it’s a waste
User friendly but not the cheapest
Campion is convenient and easy to use with its connection to my children's high school booklists. I like the flexibility of selecting and deselecting items on the list as I often find cheaper options elsewhere.
I have two children in different schools and would have liked to pay for delivery just ONCE to our home address, instead of twice to the same address. Can you make this an option?
unfortunately do not allow covid safe, non contact delivery.
for some strange reason, while using australia post campion books in their shipping do not allow anything bar needing a signature in delivery. no option of covid safe non contact delivery
Simple and easy but not cheaper
Campion is when you need to outsource the job of shopping for school supplies. Of course you can find it cheaper and better quality elsewhere but for ease, convenience, trusted and secure... Campion is the way to go. In the end the difference is only a few dollars which is paid back in the time you save. Thank you Campion.
Better than average
It was supposed to have free delivery yet we’re charged on our second order. We were forced to make a second order as our daughter is in year 11 but doing a year 12 subject.
It was quick & easy. Everything needed arrived in good condition. Delivery took longer than expected but books were well packed.
Great service, good delivery times
Easy process to find school and place order. Great turnaround time to Regional Western Australia.
Will use Campion again for sure.
Solid core service and helpful customer service when needed
Simple website and ordering process resulted in within the week delivery which was great for the time of year. Customer service quickly and efficiently dealt with a problem with delivery of an electronic text.
Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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