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Campion Education

Campion Education

4.0 from 1,463 reviews · View Statistics
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Reviews

  • Product Quality
    4.2 (261)
  • Return Claim MadeYes · No (317)
  • Customer Service
    3.8 (248)
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Hassle free orders

published

I found the website very easy to navigate. Ordering and payment can be done at home with a minimum of fuss.

Incentivised Review No
Return Claim MadeNo
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Kirsty eames
Kirsty eamesGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

School supplies

published

Just what I ordered as first time ordering school supplies for preppy, took the hassle out of running around looking for school stationary list

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
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Vanessa T.
Vanessa T.Greater Melbourne (Inner), VIC

Postage

published

2. There should be an option for click and collect. Expecting parents to pay $15.95 for postage is ridiculous when books are already expensive. I had to pay this cost x 2 orders.
2. Officeworks offers much more competitive prices on stationary.

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationNo store because no option to do so
Campion Education
Campion E.Campion Education
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Cat
CatNew South Wales
  • 2 reviews

Fast service

published

We received the school books really quickly so all ready for the new term, except for the English novel that was out of stock. This will be sent mid Feb which hopefully won’t be too much of an issue with the school!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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Erika
ErikaGreater Melbourne (Outer), VIC

Delivery fee is a joke

published

I found delivery fee is a joke! Ordered for my 2 kids at the same time to be delivered to the same address. I was charged $15 delivery fee for each order. Maybe you should consider combined postage fee or even click and collect as one of your shops is just walking distance from my house.

Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education

Hi Erika, thank you for your review and feedback on our delivery fee. If you would like to avoid the delivery fee in the future, you are more than welcome to come into one of our retail service centres to purchase your orders. Thank you.

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No pick up option!

published

I placed online orders for my two secondary school students:

1. There was no option to pick up from the warehouse so I had no choice but to pay an additional $9.00 for postage for each order

2. My year 10 child is also studying a year 11 subject. This extra book had to be placed as a separate order incurring additional postage!! Very unfair and expensive just to order one additional book for the same child!!

Please look at improving ordering options for children studying across year levels.
Please provide a pick up option - delivery is so expensive!

Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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Convenient but expensive

published

Campion provides convenience of being a one stop shop to get all the school supplies but their prices are not competitive and postage is exorbitant. For school/educational purpose, especially a captive audience, surely a better price can be offered. Delivery also takes at least 2 weeks to arrive. Prefer not to shop from them if there are other options.

Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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They are fast and accurate but their shipping is expensive

published

I think there should be an option to combine kids orders.. paying THREE Lots of shipping for my kids orders is not only ridiculously expensive, it’s a waste

Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationPerth
Campion Education
Campion E.Campion Education
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Brendon
BrendonPerth, WA
  • 2 reviews

User friendly but not the cheapest

published

Campion is convenient and easy to use with its connection to my children's high school booklists. I like the flexibility of selecting and deselecting items on the list as I often find cheaper options elsewhere.
I have two children in different schools and would have liked to pay for delivery just ONCE to our home address, instead of twice to the same address. Can you make this an option?

Product Quality
4/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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alebonau
alebonauGreater Melbourne (Metropolitan), VIC

unfortunately do not allow covid safe, non contact delivery.

published

for some strange reason, while using australia post campion books in their shipping do not allow anything bar needing a signature in delivery. no option of covid safe non contact delivery

Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store Locationonline
Campion Education
Campion E.Campion Education
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Thrilled
Thrilled
  • 2 reviews

Simple and easy but not cheaper

published

Campion is when you need to outsource the job of shopping for school supplies. Of course you can find it cheaper and better quality elsewhere but for ease, convenience, trusted and secure... Campion is the way to go. In the end the difference is only a few dollars which is paid back in the time you save. Thank you Campion.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationI ordered online
Campion Education
Campion E.Campion Education

Hi Thrilled, we are pleased to hear that you found our service provides ease, convenience, security and that you consider us trustworthy. Thank you for taking the time to leave your review.

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David G.
David G.Greater Melbourne (Outer), VIC

Better than average

published

It was supposed to have free delivery yet we’re charged on our second order. We were forced to make a second order as our daughter is in year 11 but doing a year 12 subject.

Product Quality
4/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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D L A
D L AGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Book order

published

It was quick & easy. Everything needed arrived in good condition. Delivery took longer than expected but books were well packed.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationN/A
Campion Education
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Cassandra
CassandraPilbara, WA

Great service, good delivery times

published

Easy process to find school and place order. Great turnaround time to Regional Western Australia.
Will use Campion again for sure.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationPerth WA
Campion Education
Campion E.Campion Education

Thank you for your review Cassandra. We are so pleased to hear that you found it easy to place your order and that the turnaround time to regional Western Australia great. We look forward to seeing you online again.

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Solid core service and helpful customer service when needed

published

Simple website and ordering process resulted in within the week delivery which was great for the time of year. Customer service quickly and efficiently dealt with a problem with delivery of an electronic text.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationVictoria
Campion Education
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Page 1 of 10

Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

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