Simple, quick, easy
I found this on-line service simple, quick and easy to use. Clear notifications for delivery time. Campion on-line, definately helps me to get organised for the school year. Thank you Campion.
Good service. Easy to order online and prompt delivery. Used the service twice and both times I was satisfied with service
Swift, efficient service
This is the fourth year of using Campion for our children's secondary school texts. The process is very straight forward from ordering on-line, home delivery via Aust. Post and returning an incorrect book selection. The Customer Help Line is useful although it cannot provide updates of stock availability. This is a pity as, after speaking with them, I made a trip to their Artarmon NSW store only to discover the item was out of stock.
Faster than I had hoped
I order books for a family of refugees. It's not simple as I need to ensure the books go to them not me. I recently ordered an Oxford parcel which cost $172. I found out later that the school had a pack for the student (wonderful school) I needed to cancel my Campion order. It had been dispatched hours earlier. The process was amazing. Simple, efficient and so cheerful in the midst of the busiest time of the year. Yes, Office Works stationery is cheaper but you get what you pay for.
School book list
Poor time dispatch, Communication isn’t great. Still don’t have my products, this review is purely on the service as I haven’t received the products yet
From Nsw. Always delivery on time and good service
I had return my textbook for my son. And there is no problem and nice friendly staff who very much helpful.
The reviewer stated that an incentive was offered for this review
Easy to use
Need to be more informative on how the online purchases are to be received. Example actually explain that the codes will be delivered to the school, who then registrar the student. Waste of time ringing Campion if you just advised the parent in the email or booklist. Also I truly despise companies being opportunistic in charging and addition fee of manual handing for online orders. Just not on Campion, you're just using your position to schame additional money from the parent. NOT HAPPY!!!
Responsive customer care
Very nice customer service! And prompt action too. Impressed with the way they handled and settled our issue.
They did not give us a difficult time even if they said they will get back to us. The following day it was settled.
Excellent helpful staff and easy everything in the one shop at competitive prices shopping
Excellent helpful staff that are pleasant to ring and deal with.
School supply orders are easy to fulfill; everything in the one shop at competitive prices. Last order - last year of high school!
Review collected in partnership with Campion Education
Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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