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Campion Education

Campion Education

4.0 from 1,374 reviews · View Statistics
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Reviews

  • Product Quality
    4.8 (805)
  • Return Claim MadeYes (31) · No (831)
  • Customer Service
    4.6 (748)
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TJS
TJSGreater Melbourne (Metropolitan), VIC

Great products, great service!

published

The online ordering process was simple, the products are great quality and when I required assistance over the phone the service was prompt and very helpful.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

It is consumer friendly and easy to use and follow.

published

All positive experience. Campion is easy to use and the ordering system is quite straight forward. This year, it was a bit tricky because ordering was via postage rather than to be collected at school. But it worked and that’s what matter.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Campion Education
Campion E.Campion Education

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0.0
(1,234)

prompt

published

Fast delivery and all per order thank you helped us get ready for Year 12 - recommend to others for sure

Incentivised Review No
Campion Education
Campion E.Campion Education

Hi Jeremy, thank you for your review. We are so pleased to hear that your delivery arrived promptly and that you are now all ready for Year 12. Thank you for the recommendation, we really do appreciate it.

Samantha S.
Samantha S.Sydney, NSW
  • 2 reviews
  • 1 like

Good & reliable service

published

Easy to use, efficient website and fast safe delivery. Campion helps make ordering all necessary school text books very easy.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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james
jamesBiarritz

Predictably reliable

published

Ordering process is easy, the processing is quick and they are great to deal with. Organised, proactive and patient. Thanks!

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi James, we appreciate you taking the time to post your review. We are very pleased to hear that you found the ordering process easy and glad that you found Campion to be organised, proactive and patient. Thank you.

Quick & easy way to order

published

Campion makes it so easy to order & pay for multiple students texts & stationery needs. The orders are delivered promptly to your home or where the students are studying.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Tanya, thank you for your review. We are glad to hear that you have found it easy to order and pay for multiple students through our online ordering system. It is also pleasing to hear that your orders were delivered promptly to your home address.

Slow deliveries, confusing system

published

While i do commend the ebook services that this company provides, I have waited around a month for my order to come and this is not only during Covid-19 but a consistent problem I have experienced when ordering through Campion. I understand that this may be out of their control but as a student in year 12 it does cause a delay in my education. I have also had past problems when ordering online, accidentally ordering the same book twice due to confusion in labelling (the textbook was labelled the same as the skills book on their platform, which also appeared twice).

Product Quality
4/5
Customer Service
3/5
Campion Education
Campion E.Campion Education
Joanne
JoanneMetropolitan Adelaide, SA

Easy Online Ordering

published

So quick and easy to order school stationery requirements online. Fast delivery was great and packaged really well. Thank you.

Product Quality
5/5
Incentivised Review No
Campion Education
Campion E.Campion Education

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0.0
(1,234)
Tiffany
TiffanySydney, NSW

easy to use

published

so easy to use as Campion saves my childs/student info and I can easily find my past orders with them

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Tiffany, thank you for your review. We are very pleased to hear that you have found our ordering online system easy to use and you found it beneficial to have previous orders saved. Thanks again.

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Campion Education Books

published

I have shopped here for several years for good quality textbooks for both my girls. This shop never disappoints! They provide excellent service to customers in person and their online website is user friendly, with a large variety of books available . They are also more than happy to order something not in stock, for you. I highly recommend using this store!

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
mr_shopalot
mr_shopalot
  • 2 reviews

Unreasonable delivery fees

published

$18 for shipping on a $240 order is very unreasonable, particularly as free shipping is offered by other bookstores (or a max flat rate of $7.95). I used Campion this time as it was linked to my daughter's school, but will buy elsewhere next time.

Product Quality
4/5
Customer Service
3/5
Incentivised Review No
Campion Education
Campion E.Campion Education

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0.0
(1,234)
Lee M.
Lee M.Greater Melbourne (Inner), VIC

delayed delivery and no digital copy

published

Hi, please don't use Australia Post during a pandemic when you're deliverying within the same state (Victoria). Took too long in amongst the pressure of studying yr12. Also, if we had digital copies, we would have accessed much quicker.

Incentivised Review No
Return Claim MadeNo
Store Locationonline
Campion Education
Campion E.Campion Education
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CArm
CArmSydney, NSW
  • 3 reviews

excellent service, quick turnaround

published

I always feel confident using Campion for my kids' textbook deliveries. They are quick and professional and very easy to use.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
Sue
SueGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Fast delivery and great service

published

The delivery contained products as described and arrived within set timeframes. A very fast delivery.
Well done. Would highly recommend.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Sue, thank you for your review. We are so pleased to hear that your order arrived quickly and contained the products as described. We appreciate your recommendation, thanks again.

SydMum
SydMum
  • 2 reviews

Great service

published

Our school book list is loaded on their system making it so easy to select and order. Fast delivery as well.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Campion Education
Campion E.Campion Education

Hi SydMum, we are very pleased to hear that you found it easy to select your resources and order online. We are also glad to hear that you enjoyed fast delivery. Thank you for taking the time to leave your review.

Page 1 of 10

Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

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