Campion Education

Unable to support customer service. Back order for a text book went to junk email so we didnt realise and thought perhaps we'd forgotten to order somehow. Went direct to campion store and provided our order details to order the book. Without checking anything they took payment and told us the book was on back order. Without any communication, the original text was delivered direct to the school. We have been chasing a refund for the last week but can't get through via phone, online web enquiry or direct email.

It good to have service like this to give you nice customer service what you need in your school books.

Thanks for straightforward, easy ordering.
Questions I had were answered thoroughly and with great politeness. Very grateful for the wonderful service, particularly during times when resources are strained.

I found it very easy to order and even though I ordered past the deadline date it was very quick delivery, will definitely be ordering online in the future.

Ordering was simple and easy and due to ordering the same item twice the process for obtaining the refund was super easy and quick.

Great customer service refunding an item which was bought due to teacher's erroneous advice. I explained the situation to the wonderful telephone assistant who stated she couldn't guarantee the refund, especially because it was an online textbook access, but would do what she could. Pleased to say it was promptly reversed. I've never had an issue with the professionalism and service I've received from Campion after so many decades of dealing with them. Well done!

My daughter changed Math stream and I need to purchase a different text book, I followed the refund process and the money was deposited into my bank account, no issues... or though had I not checked my bank account I wouldn't have known as there was no email/correspondence to tell me I had the refund approved... but no complaints!

I found this on-line service simple, quick and easy to use. Clear notifications for delivery time. Campion on-line, definately helps me to get organised for the school year. Thank you Campion.

Always efficient, super quick delivery. Had a issue with an incorrect year purchase, the customer service was excellent and my issue was resolved flawlessly.

We had a missing item in our order, they fixed it and sent a replacement very quickly. Very easy to deal with.

Good service. Easy to order online and prompt delivery. Used the service twice and both times I was satisfied with service

This is the fourth year of using Campion for our children's secondary school texts. The process is very straight forward from ordering on-line, home delivery via Aust. Post and returning an incorrect book selection. The Customer Help Line is useful although it cannot provide updates of stock availability. This is a pity as, after speaking with them, I made a trip to their Artarmon NSW store only to discover the item was out of stock.

Ordered one book online, fast and efficient delivery the site was linked to school booklists, very easy to navigate. no worries

Very straight forward to use. Having the list of required books already selected for your child's year and school makes the process very simple. Delivery is quick.

I order books for a family of refugees. It's not simple as I need to ensure the books go to them not me. I recently ordered an Oxford parcel which cost $172. I found out later that the school had a pack for the student (wonderful school) I needed to cancel my Campion order. It had been dispatched hours earlier. The process was amazing. Simple, efficient and so cheerful in the midst of the busiest time of the year. Yes, Office Works stationery is cheaper but you get what you pay for.