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Campion Education

Campion Education (page 3 of 3)

4.0 from 1,361 reviews · View Statistics
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Reviews

  • Product Quality
    3.2 (42)
  • Return Claim MadeYes (2) · No (55)
  • Customer Service
    2.6 (49)
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Dispatched order not dispatched

published

Have called every day this week as when I check order online it says dispatched. But there's no tracking number so it's clearly not dispatched. No-one can find out exactly where it is and school starts on Tuesday. Keep getting told to ring back tomorrow. Have offered to come and collect a new order so son has something to take to school but told I can't do that either. Very frustrating

Campion Education
Campion E.Campion Education

Lacking basic facilities

published

No option to collect so had to pay postage and then collect at post office.
Follow up visit to Campions for further items involved not one but two long queues. Well over an hour.
Now for the clencher in terms of their customer service ... they do not provide a bathroom, and no water was available on a scorchingly hot day.
This multimillion dollar business, serving so many customers that in peak periods they have an over flow carpark, suggest that the nearest cafe has a bathroom? Why should the cafe provide amenities for another company's customers?

Campion Education
Campion E.Campion Education

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TJC
TJCGreater Melbourne (Outer), VIC

Easy but ridiculously overpriced

published
Campion Education
Campion E.Campion Education
  • Verified

Disappointing

published

Several books were missed on my list. By the time I noticed I had to back order them. I noticed one book was missing at the time and purchased and returned one item I did not request. One book was the wrong edition which meant I had to reordered and didn’t realise until after I covered it. This process was so painful and has meant I will need to make several trip before I have all the books I need.

Campion Education
Campion E.Campion Education
Loretta B.
Loretta B.

I went in today and collected the rest of my books. The girls were very helpful. Two books came via post today which was odd but I have everything now. The problem was the girl who served me initially. I’m guess a lack of training.

Campion Education
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Lemon17
Lemon17Melbourne
  • 3 reviews
  • 2 likes

Over expensive products

published

Why you buy at Campion? Well the school corners you to do it. You don’t have another option for books, which I find it annoying. Campion doesn’t offer competitive prices for stationary. You are better of going to Aldi or Kmart. The store i picked from is not well served, not organised, signage not clear.

Campion Education
Campion E.Campion Education
Jacqui
JacquiGreater Melbourne (Metropolitan), VIC

Annoyed

published

I am annoyed that I went in person to the Campion store to purchase these items. I was told they are online order only. So I order online to find that I had to pay delivery, and the item arrived at my home. Annoyed that this couldn’t be done in store to save on costs.

Campion Education
Campion E.Campion Education
Kim
KimGreater Melbourne (Outer), VIC
  • Verified

Convenient but expensive

published

I found the prices of items offered by Campion are higher than elsewhere. They do not allow combined postage, which makes it more expensive again.
The delivery and customer service were fine.

Campion Education
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  • Verified

campion books

published

Barely adequate. I would like to see Campion Books giving far more back to the school communities from which they make their money, such as giving support to social justice initiatives. Campion also needs to make it clear that they have no further links with any political movement. They were once associated with the Santamaria movement and I hope this has well and truly stopped. It is immoral to milk schools to support political ends.

Campion Education
Campion E.Campion Education
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  • Verified

Brand new book damaged.

published

There is a $79.95 book in the pack that came with the front cover folded in half back over it self, not really acceptable given that we paid $21.95 for the packaging, handling and delivery.
I Believe this book is now not worth what we paid

Campion Education
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  • Verified

DELIVERY IS EXPENSIVE AND UNRELIABLE

published

I have 4 children and find it incredible that I am charged 4 times for delivery. Given the cost of delivery, it ought to be faster and should give a clearer indication of estimated time of delivery. I received an email yesterday that books would be arriving same day. they are still not here..

Campion Education
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amanda
amandaPerth, WA
  • 2 reviews
  • Verified

No contact

published

I placed my order on the 15/12/2019 and paid in full. Received one generated email of a invoice. I have not received delivery date or anything else. Also price was more expensive then what was stated on my daughter's school list. Would be nice to be kept informed.

Campion Education
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Allan T.
Allan T.Perth, WA
  • Verified

Late charge rip off

published

We have to use this company and if we don’t order and pay within early Dec we are slugged with a late charge. We order in Dec after the date and still get delivery in Dec. gouging!

Campion Education
Campion E.Campion Education
Allan T.
Allan T.
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rob
robPerth, WA
  • 3 reviews
  • 1 like
  • Verified

said 10 days till delivery no option to pick up waist paying postage and not get it as promised

published

last year you took to long to deliver loads of excuses
if this one is not here by Monday I wont use you any more
will then go and buy it on ebay as I can get a faster delivery on there than from you and save a few dollars

Campion Education
Campion E.Campion Education
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Cherie
CherieGippsland, VIC
  • 2 reviews

Need to work with school more on due date for orders

published

The date for getting the order in on time was before the students at my children's school were informed of their electives for next year. How are we meant to order in time without knowing what classes they are in?

Campion Education
Campion E.Campion Education
Lily
LilyGreater Melbourne (Inner), VIC
  • Verified

Online orders

published

Paid extra for quick delivery and did not received the Text books !! Only received stationeries ?? I can get stationeries from somewhere else ?? Out of stock ?? Then why do you charge me for ??

Campion Education
Campion E.Campion Education

Hi Lily, I'm sorry to hear this was your recent experience. We'd like to investigate further as to why you didn't receive your textbooks, so I will send you a private message for some more details. Thank you for providing your feedback.

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Anna
AnnaSydney
  • Verified

Fast and efficient

published

Fast and efficient service but I usually buy same textbooks elsewhere at significantly cheaper prices. I think it's unfair that Campion prices books according to the school ordered through tho I realise this agreement is also with the individual schools.

Campion Education
Campion E.Campion Education
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  • Verified

Why charge $5.5 / item if they all arrive in the same package

published

I ordered some school books from them and they charged $5.5 / book although they all arrived in the same package, I had to pay more than $ 20. I have never seen anyone who does this. Usually, when you combine orders, you get charged for a single shipment.

Campion Education
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  • Verified

Needs to be easier

published

I went to the store and found the numbering system irritating. Eg. Why aren’t all art things together? Why is one paint brush in a different aisle? I found we were backtracking the whole time. I should be able to print off all my things in number order, so I just start at the beginning and go down each aisle to the end. Other customers were also finding it ridiculous. Also it is the middle of the year, so why do I have to return for 4 books not available right now? They should have all books available in July.

Campion Education
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Poor Customer Service

published

They need to change! At a time when only a couple of weeks are left for the schools to open in Victoria and obviously all the parents are worried about buying books and stationery, rather than increasing their trading hours they still choose to remain closed on Saturdays. This is height of absurdity as Saturday is the most suitable time for most of the parents. On the one hand where it shows absence of care for the customers/parents/students this shows they are not hungry at all. Its very unfortunate that we are stuck with Campion! And they charge a fortune for home delivery.

Campion Education
Campion E.Campion Education

Campion

published

Campion is alright but they never answer my phone and they should deliver books on time and not in the morning.

spish
spishvictoria, 3938
  • 27 reviews
  • 48 likes

poor service as have monopoly

published
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