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Campion Education

Campion Education

4.0 from 1,371 reviews · View Statistics
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Reviews

  • Product Quality
    2.4 (9)
  • Return Claim MadeYes (12) · No
  • Customer Service
    1.5 (10)
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They are not professional at all

published

HI
They sent an item in test mode and even they cant fix it. now refusing to refund or fix the product.
worst service i have seen in years

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store Locationvictoria
Campion Education
Campion E.Campion Education

Hi MOhd, I am sorry to hear that you haven't enjoyed your experience with us. I have sent you a private message so we can better understand the issue you are experiencing and investigate this for you. Thank you.

Nuri
NuriGreater Melbourne (Inner), VIC

So horrible rip off

published

So horrible. The stationary worth no more than $70 but they charged $196. Bad customer service. Not friendly at all

Incentivised Review No
Return Claim MadeYes
Campion Education
Campion E.Campion Education

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0.0
(1,234)
Beck
BeckGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Worst company to deal with.

published

This company is the worst to deal with. Very disorganised not helpful at all, understaffed and never have stock available. I purchased the incorrect digital code and they refused to do anything about it. No customer service what so ever.

Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationOnline
Campion Education
Campion E.Campion Education

Hi Beck, we are disappointed that you have had this experience with us. We would like to understand a little more about your order, so will send you a private message to obtain further details. We will then be able to investigate. Thank you.

not tellingyou
not tellingyouGreater Melbourne (Metropolitan), VIC

never supplied book - does not answer emails - refund now

published

never supplied book - does not answer emails - refund now - very poor service indeed - I have my Focus on being factual and objective. I Don't use aggressive language and don't post personal details.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store Locationonline
Campion Education
Campion E.Campion Education
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Von Hamer
Von HamerPerth, WA
  • 2 reviews
  • 1 like

still hasn't arrived

published

ordered in January. out of stock. was told it would be in in 3 weeks and paid to have delivered.
it still hasn't arrived. tried ringing contact number - NO Answer so emailed query as to where my item is - still waiting on response

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationMalaga Perth
Campion Education
Campion E.Campion Education
Von Hamer
Von Hamer

looking forward to some contact

Campion Education
Campion E.Campion Education

Hi Von Hamer, we sent you a private message yesterday right after responding to this public review. Please check your emails for this. Thank you.

Kylie Box
Kylie BoxGippsland, VIC

Very Disappointed

published

I ordered books for my son on the 13th Jan and called to cancel, due to circumstances out of my control, on the 14th. I was told the order was at a stage that could not be altered. To get a refund on the books ordered, I would have to wait until the order arrived and then return them to Dandenong. We live in Inverloch so this is a trip I would have preferred not to make.

Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store Locationordered online
Campion Education
Campion E.Campion Education
AZA
AZAGreater Melbourne (Metropolitan), VIC
  • 29 reviews
  • 20 likes

Failed to live up to expectations

published

After placing online order and being extremely impressed about next day pickup only to find after collection we were given another school's order. As I said to my wife, I am not surprised given the place appears to be run by people just out of school themselves. There appears to be no service standard oversight?

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationCampion Moorabbin
Campion Education
Campion E.Campion Education
jen
jenGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Difficult to change an order

published
Product Quality
5/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeYes
Store LocationNunawading
Campion Education
Campion E.Campion Education
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0.0
(1,234)
  • Verified

Charged for delivery before the cut off date for free delivery.

published

I sent an email a week ago but still awaiting a response. I was charged for a delivery although I was entitled to free delivery. I need a refund please.

Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeYes
Campion Education
Campion E.Campion Education

Hi Pieter, we are very sorry that this has been your experience and would like to look into this further for you. I will send you a private message to gain further details. Thank you for taking the time to write us a review.

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Review collected in partnership with Campion Education

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  • Verified

Save a lot off time

published

Love that I can just jump
On line at any time and order things saves a lot off time driving around. Very prompt. Every thing we ordered arrived with out a hitch

Product Quality
5/5
Customer Service
3/5
Return Claim MadeYes
Campion Education
Campion E.Campion Education

Hi Toni, we are happy to hear that you found the whole ordering process with us to be efficient and that your order was delivered without a problem. Thank you for posting a review.

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Review collected in partnership with Campion Education

The reviewer stated that an incentive was offered for this review

  • Verified

Are you joking!

published

I work at Pacific Hwy St Leonards, just up the road from Campion, if it wasnt for this fact I would be extremely annoyed as i have had to wait for books that arent in stock or exchange incorrect books sent each and every year, I am totally sick of this process.

Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationArtarmon Sydney
Campion Education
Campion E.Campion Education
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Review collected in partnership with Campion Education

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0.0
(1,234)
Joe
JoePerth, WA

Furious

published

A book purchased in error, went to return book and change it for the correct one only to be told it had to refunded to another card returned again with the correct card to be be told the book had been used and been in a school bag WELL the book was in the condition it arrived in, had never been in a school bag but hey according to Campion staff it has they must bsuch rude and unhelpful staff guess I will use office works next time what a bunch of rude staff and 2 wasted trips to Malaga

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Campion Education
Campion E.Campion Education
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Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

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