Reviewer Photos & Videos
Shipping and handling expensive
Happy with the layout making it easier to purchase, but loses a star because of the handling charges which are expensive and not offered for pick and collect in the store.
would have been 5 star if had other payment choices
Very disappointed only able to pay with credit card. Would have loved if had choice such as Afterpay or Paypal ( 4 installments)
Great loction and nearby to my place
The staff was friendly and helpfull. I did go during non peak hours and no rush se ample place to park.
Hassle free orders
I found the website very easy to navigate. Ordering and payment can be done at home with a minimum of fuss.
Just what I ordered as first time ordering school supplies for preppy, took the hassle out of running around looking for school stationary list
Delivery is a rip off!
I have to purchase my son's school items and most of them are online texts yet the delivery charges are ridiculous! If I didn't have to use them I wouldn't.
2. There should be an option for click and collect. Expecting parents to pay $15.95 for postage is ridiculous when books are already expensive. I had to pay this cost x 2 orders.
2. Officeworks offers much more competitive prices on stationary.
We received the school books really quickly so all ready for the new term, except for the English novel that was out of stock. This will be sent mid Feb which hopefully won’t be too much of an issue with the school!
No pick up option!
I placed online orders for my two secondary school students:
1. There was no option to pick up from the warehouse so I had no choice but to pay an additional $9.00 for postage for each order
2. My year 10 child is also studying a year 11 subject. This extra book had to be placed as a separate order incurring additional postage!! Very unfair and expensive just to order one additional book for the same child!!
Please look at improving ordering options for children studying across year levels.
Please provide a pick up option - delivery is so expensive!
Can’t combine postage for multiple children
The process of ordering using the school code is easy, but orders for 2022 had to be submitted the day after school finished for 2021 to avoid a “late fee”. It’s not possible to combine orders for 3 children so 3 late fees if I ordered even 1 item from each list. I ended up only ordering my eldest child’s text books. I was able to easily get everything else from other providers, and they have already delivered, but the Campion order has not yet arrived.
To give you two weeks after school ending to order and pay or pay a late delivery fee (after placing and paying for the order still within the same year) is gouging and especially when to go anywhere else is made difficult.
They are fast and accurate but their shipping is expensive
I think there should be an option to combine kids orders.. paying THREE Lots of shipping for my kids orders is not only ridiculously expensive, it’s a waste
not great for families with more than one child
ordering is quite difficult for more than 1 year level/ child and al lso no option to combine post cost
User friendly but not the cheapest
Campion is convenient and easy to use with its connection to my children's high school booklists. I like the flexibility of selecting and deselecting items on the list as I often find cheaper options elsewhere.
I have two children in different schools and would have liked to pay for delivery just ONCE to our home address, instead of twice to the same address. Can you make this an option?
unfortunately do not allow covid safe, non contact delivery.
for some strange reason, while using australia post campion books in their shipping do not allow anything bar needing a signature in delivery. no option of covid safe non contact delivery
Questions & Answers
We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION
Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.
i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box
Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.
How to cancel wrong order?
Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.
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