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Great fast delivery. However, disappointing that the items I ordered could have fitted into an Aust Post sachet bag. 2 orders placed for the same delivery address and boxes contained more air packs than actual order. Perhaps compile a delivery address and post in appropriate size packing for families to save postage
I really like the online ordering but the delivery is slightly slow. And the delivery fee is a bit expensive.
No product no review
I have been asked to give a product review. I would love to give you a review but unfortunately we are still waiting for our order. When it does arrive I will be more than happy to give a review.
A patient mother and student
Disappointed that all books are digital and no area to now buy and sell books, also haven't received access code for yr 11 Units 1. and 2 legal studies
Your service is helpful for busy people instead of having to line up at Campion to complete the order. Your communication about the progress of the order was very slow in the early stages of the process. We didn’t know the status of the order until 48 hours before it arrived. Suggestion-once order is placed keep in contact more regularly.
Very fast, but I always feels ripped off with postage.
There is a great range of books for school and the prices are reasonable. The books always arrive quickly. The one negative is that there is no option to combine orders for multiple children, which means that the order for each child incurs its own postage fee. So every time I order I feel annoyed that I am basically being charged a fee for having an extra child - and so silly of them not to combine all the ordered books in one parcel, anyway.
Good online setup, but expensive
Great online setup to purchase but the prices are significantly more expensive than other competitors for the exact same branded products.
Double handling shipping fees in one order for 2 children and inconvenient purchasing setting
1. Website action could be improved. One of my daughter is doing VCE (elective subject). I need to hop out the page and get in to another section to place order for the 2 subjects. I was charged 2 x handling and shipping fees because of this action. System should be able to pick this up. It was a messy process. I need to pay and call for refund for the double charged Fees.
2. I ordered for 2 daughters in one order. None other online seller is charging 2 shipping and handling fees for one order. I am hoping for this to be improved because I purchase from you guys every year!
Website and service is good but shipping is expensive
It’s easy to use the website. I ordered on Monday and I received the books on Friday in Sydney. Also, there were suggestions to buy extra books like notes for English which was helpful.
But I had to pay shipping twice because the order was for 2 students which makes it $24 just for shipping!
Haven’t received delivery yet so hard to do a review
Unsure haven’t received as yet. Please advise when the order will be sent. Thanks we are looking forward to receiving it.
Unhappy with the amount of postage paid for books to be delivered
So my order wasn’t that big, maybe 4-5 books and I had to pay the $21 plus for delivery. When I could buy a an A4 padded bag posted for $7.95. So unhappy with campion.
Good but expensive
They offer a good service but some are expensive compared to others and postage is extortion. I was ordering for both my kids school books and had to pay $20 for one and an additional $12 for the other child. I cancelled the second and sourced elsewhere as a result. This needs to be reviewed. Offering it free right before Christmas is difficult. I am sure many need to wait till the new year like myself.
Campion order difficult from an ipad
After several attempts to submit my son’s book order and add my daughter’s order to be delivered together, I was unable to and had to ring Campion. Here I was told to use a computer to order my son’s books, and to ring and add my daughter’s small order, or I would be charged delivery twice. However the order arrived in good time and was complete.
Web portal via phone buggy
For ease and convenience during Covid this site is a god send to any parent or guardian. Unfortunately I had to process my order twice as for some reason when confirming my original order multiple items selected on the purchasing page dropped off. Normally I wouldn’t be too fussed but the postage is ridiculously high and I ended up having to pay $40 in postage. Seems like I’m not the only one who experienced a glitch on the the mobile web portal either.
Had to cancel but site glitched
I made a mistake on my child’s order, went to cancel within 2 min but It locked up. I emailed them and they sorted it out so that was good. But the prices on most things was significantly higher than other suppliers.
No choice for delivery options
Service is very specific about what things are delivered and removes options based on purchase. Also check out was crap experience. Can’t see options till you actually checkout. Crap design and service offering
Easy to order
I have used Campion for years now & have never had a problem. The website is very easy to navigate & packages arrive quite quickly. They do not combine shipping costs though which is disappointing. This can put your orders way over budget especially if you're ordering for more than 1 child. Make sure you order before the delivery deadline to avoid paying extra for shipping. You could probably find stationary cheaper if you go & shop for them yourself but, if you're like me and don't want to deal with the crowds then it's a great way to go. I don't mind paying a bit extra for the convenience of having it all delivered.
No combined shipping
they do not combined shipping even if ordering for two kids studying at the same school. A few dollars saved on shipping is helpful to us parents.
Booklist was frustrating
Very frustrating that booklists this year did not include book titles making it difficult to know if books could be handed down from older siblings.
this my optimistic review of your services
As we have not been given the choice by the College, to shop around and with no discount offered i find this mandatory arrangement between college and your organisation unsatisfactory and rather expensive.
service is average
orders by phone speaking to an actual person takes for ever!! any quiry and its blamed on the covid virus, Hey books dont have the virus :(
wrong books were incorrectly sent and the girl i spoke to was border line rude, this was sent incorrectly by you not me!!
A necessary service
Happy as you can be being a school provider only disappointment was my delivery all I had was 2 novels and 1 rubber and texta , all packed in a huge box and charged over $20 for delivery and I was willing to pick up from the store but no allowance online for this even with social distancing . A bit disappointing !
Easy to use
I hate buying school books every year - its such a waste. This year I have bought digital codes mostly, a couple of new books and then a few second hand books. The process with Campion is easy although I get irritated on how much postage is after paying so much for the books!
Service is top notch but I just have an issue with the delivery fee especially when ordering for multiple students. Its too expensive when all the student orders are added up!
Book was perfect
Found it to be quite expensive for such a small book that my daughter read in less than a day for her English class very disappointed when I saw the size of the book
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