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Campion Education

Campion Education (page 4 of 5)

4.0 from 1,361 reviews · View Statistics
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Reviews

  • Product Quality
    4.2 (70)
  • Return Claim MadeYes (3) · No (83)
  • Customer Service
    3.4 (67)
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Mama
MamaSydney
  • 2 reviews
  • 2 likes

Not enough information

published

When we order there was no indication that some books were out of stock and we only realised after we received the order with the missing books. A couple of days later we received an email with the estimated time of arrival which is after school starts but we were not given clear indication as to what to do if we want to cancel the order and get the books elsewhere...

Campion Education
Campion E.Campion Education
Kat
KatSydney, NSW
  • 5 reviews
  • 2 likes

Slightly damaged on delivery

published

Didn’t arrive as quickly as I had expected and the text book was slightly damaged on the corners. Not impressed at cost and then to arrive in not so perfect condition. I’d rather go to a stationery store and select and pick up if local.

Campion Education
Campion E.Campion Education

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Pinkpink
PinkpinkCentral West, NSW
  • 2 reviews
  • 1 like

Room for improvement but fast delivery

published

really fast delivery. ordering system needs improvement though. you cant go back in online and see the order you have purchased. i.e. in order history you can see you made an order, but not its details. Frustrating if you cant remember which exercise books where for which subject.

Campion Education
Campion E.Campion Education
Danielle
DanielleGreater Melbourne (Metropolitan), VIC

Postage and packing fees?

published

It’s easy but the packing and postage fees are way too expensive. The first lot of books took a month to be delivered, the second were delivered within ten days.

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Kate
KateGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Its Okay

published

I've done online order.
Delivered books within reasonable timeframe.
However the delivery cost is very expensive, $21.95! This is a huge cost when you're ordering school books!
Booktopia only charges $7.95 for delivery!

Campion Education
Campion E.Campion Education

Hi Kate, we are sorry that your processing and delivery cost was higher than expected and we will definitely take this feedback on board when looking to make process improvements in the future. Thank you for taking the time to write us a review.

Sharon000000
Sharon000000LISMORE
  • 3 reviews

Postage is expensive

published

They don’t allow for multiple book orders on the one order. Paying for three lots of delivery when it’s all coming to the same address is ridiculous and needs to be reviewed.

Campion Education
Campion E.Campion Education
jen
jenGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Difficult to change an order

published
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Yyilmaz
Yyilmaz
  • 4 reviews
  • Verified

Expensive delivery

published

I got my order in late, so there’s a surcharge for delivery, fair enough. But at almost $6 PER ITEM for delivery, even though they are packaged together? Seems absurd.

Campion Education
Campion E.Campion Education

Hi Yyilmaz, we are sorry that your processing and delivery cost was higher than expected. We appreciate your feedback and will consider this when looking at future process improvements. Thank you for taking the time to write us a review.

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0.0
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  • Verified

Half completed order

published

Ill give you the other 2 stars when my goods arrive but so far the process has been pretty painless. As stated already if the goods fail to turn up then my views would obviously change dramatically.

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Maz
MazGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Fast delivery

published

My delivery arrived very promptly and everything was included, nothing on back order. I would have appreciated the option to pick up the order as the delivery costs are very expensive.

Campion Education
Campion E.Campion Education
Maz
Maz

This was my problem, there was no option to pick up in store, there was only the delivery option.

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Xxx
Xxx
  • 2 reviews
  • Verified

Pricing needs to be competitive

published

Your website is very easy to use and the process is easy.
My feedback is two fold
1. Pricing of your Products requires review as they are far more expensive than what can be obtained elsewhere
2. Delivery cost is also not competitive and people should be able to select multiple schools and Only one charge or a pick up option

Campion Education
Campion E.Campion Education
Xxx
Xxx

I didn’t see an option to pick up. I would like di amen’s my order to do this but there is no option. Can you please advise.

Campion Education
Campion E.Campion Education

Hi Xxx, apologies, I meant rather than order online you can take your resource list in store and select the items from the shelves and purchase them that way to save on delivery costs. Thank you.

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Jed Castle
Jed CastleSouthwest, VIC
  • Verified

A bad necessity

published

Ordering Process is ok, Shipping costs are outrageous. I would like yo be informed if my product is going to be distributed at school before I purchase, and time between order and distribution took too long. Another thing is that you should be able to search, as there are about 1000 textbooks.

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Amanda
AmandaPerth, WA
  • Verified

Could improve on rewarding customers who pay early

published

Don't penalise customers for paying early with a late fee.
Credit to be forward for next year order . Good pr for your company!!!
Free postage for orders over $100 .
Maybe the school could get credit to buy extra items for students thanking the parent using your company .

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S&D-Adara33
S&D-Adara33Keysborough
  • 5 reviews
  • 5 likes
  • Verified

Campion stationary price review

published

All stuffs required for school is completely in the list, but most of the price list is not up to date or dearer than online or officework, like the scientific calculator we got $50 cheaper which is ridiculous. Besides well packed and delivery is fast.

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Vani
Vani
  • 8 reviews
  • Verified

Extra charges for late order past due date

published

I received my order in the parcel in early December 2019 for Feb 2020 start. I still don't understand why need a due date to order books and supplies and even a late order charge.

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  • Verified

Campion books monopoly

published

Stationery is more expensive overall than Officeworks. Officeworks has a competitive policy that will beat any same priced items by 10%. With bulk buying power and schools making it compulsory to purchase text books through Campion, prices should be more reasonable.

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Rclist
RclistGreater Melbourne (Metropolitan), VIC
  • Verified

Addressed to student instead of order name

published

Ive had two separate orders for two children two weeks.
I put parents name and work address as the address order details.
It then asks for students name and grade which I provided.
Both parcels were addressed to the student (not the parent named). This makes delivery super difficult as my husbands name wasnt even on the label which was sent to his work

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  • Verified

Save a lot off time

published

Love that I can just jump
On line at any time and order things saves a lot off time driving around. Very prompt. Every thing we ordered arrived with out a hitch

Campion Education
Campion E.Campion Education

Hi Toni, we are happy to hear that you found the whole ordering process with us to be efficient and that your order was delivered without a problem. Thank you for posting a review.

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Teacher
TeacherGreater Melbourne (Inner), VIC
  • Verified

Good ordering service

published

Good efficient online ordering. Suggested accompanying items that may be useful. It would be good to have the opportunity to complete multiple orders with reductions on postage. As i was disappointed with the cost of postage

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  • Verified

Delivery was fast

published

Email correspondence was initially great and ordered arrives surprisingly quick BUT we are still waiting on a back order. It has Now Been quite some weeks now with no correspondence.

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Bunadoora
BunadooraSydney, NSW
  • Verified

A bit pricey

published
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Year 12 mum
Year 12 mumSydney, NSW
  • Verified

a necessity

published

need school text books .....I live near enough to pick up but am told have to get them delivered waste a day waiting on delivery and then only to find one is out of stock also annoyed

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pam Gan
pam GanBrisbane
  • 2 reviews
  • Verified

We wanted to collect but you only had delivery options. Why?

published

Service good but I think we should also have the option on collection. Otherwise the service is good. Thanks for your service. Location especially the school is in central Brisbane

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Kay
Kay
  • 2 reviews
  • Verified

School doesn't give us a choice but to order through Campion !

published

The order process is very easy. I don't feel it's fair to pay a processing fee when our school gives us no option but to order through Campion. I'm also not sure why when I pay and place an order for Year 12 resources on 2nd September, the resources aren't going to be delivered until week ending 11th October. I assume it's because you use the school holidays to get in cheap student labour to pack the boxes. When I order and pay, an acceptable time should be delivery within 7-10 business days.

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Shariful
SharifulGreater Melbourne (Metropolitan), VIC
  • Verified

Needs to review price and delivery charge

published

Some book prices are higher than other online stores and the delivery charge per book really needs to be reviewed and charged per delivery. The delivery was prompt and packaging was ok.

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