1 photo
Campion Education

Campion Education

4.0 from 1,355 reviews · View Statistics
See the Best Book Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Campion Education

Reviews

  • Product Quality
    4.5 (163)
  • Return Claim MadeYes (7) · No (160)
  • Customer Service
    4.3 (146)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Les Hala
Les HalaMid North Coast, NSW

Only 1 fault, which is probably out of your control

published

Excellent in all facets of delivery and communication. My only fault with Campion was not delivering all books ordered. Thankyou.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Quick

published

Pretty quick with delivery and the book came in pretty awesome condition so I cant complain about it. only could say to make the books less expensive but oh well lmao.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Other Book Shops

 
 

0.0
(1,234)
Venki
Venki
  • 2 reviews

It was perfect an don time delivery.

published

Purchased without any hassle online. There was no option for pick up when placing the delivery. I would have saved freight cost if that option was available.

Product Quality
5/5
Customer Service
4/5
Campion Education
Campion E.Campion Education
Kate
KateGreater Melbourne (Metropolitan), VIC

School Books

published

Disappointed that Essendon has closed. Too far to go to other locations. Would have bought more if it was a flat delivery fee.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
Book Shops

Find out how Campion Education compares to other Book Shops

Know better, choose better.

Compare all

not always the most convenient but helpful staff

published

I found my experience a bit difficult.
I don't live close to Hectorville and I don't want to pay more on top for postage.
I think I wanted to pay online and pick up, not really sure, I just remember the process being difficult and frustrating. Sorry I can't clarify more just now.

Customer Service
4/5
Incentivised Review No
Store LocationHectorville SA
Campion Education
Campion E.Campion Education

Hi Ingrid, thank you for your review. I am glad to hear that you found our team helpful. If there is anything we can do to improve our service please let us know. Thanks again.

Seamless experience

published

I had a good experience with Campion Education. I went to the physical store and also ordered the Language Perfect online. It would be better if they have a free "Click and Collect" option in the future, as some customers are not keen to pay delivery fees. But overall, it's great experience.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
Concerned user
Concerned userGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Excellent set up

published

It was a simple process. The process for multiple children could be enhanced to avoid dual deliveries and ensuring that e books are allocated to the correct student.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
Gabriel Puerta
Gabriel PuertaPeel, WA
  • 2 reviews

Excellent delivery service

published

While the delivery was perfect, we were in a rush as we didn't receive reminder in December as usual.
Some electronic items to be chosen need more explanation on what's the difference between them.

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Other Book Shops

 
 

0.0
(1,234)

Simple, quick, easy

published

I found this on-line service simple, quick and easy to use. Clear notifications for delivery time. Campion on-line, definately helps me to get organised for the school year. Thank you Campion.

Customer Service
5/5
Incentivised Review No
Campion Education
Campion E.Campion Education
Book Shops

Find out how Campion Education compares to other Book Shops

Know better, choose better.

Compare all

fast and professional

published

Customer service lady is very nice and helpful. Called her to confirm the delivering address, she answered very patiently. Thanks

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Hi Eve, I am very pleased to hear that you were happy with the level of service you received from our customer service team, and the person you spoke with was polite, patient and helpful. Thank you.

Hope
HopePerth, WA

Happy and relieved!

published

Good morning
I wish to say, thank you so much for sending us the much needed items after the school date.
I am still however trying to keep on top of which items still need to arrive as there have been so many deliveries.
But I understand you are just trying to get everything out to us as soon as you can. Thank you!

Product Quality
5/5
Customer Service
5/5
Campion Education
Campion E.Campion Education

Other Book Shops

 
 

0.0
(1,234)
Leem
LeemGreater Melbourne (Metropolitan), VIC

Good service

published

Good service. Easy to order online and prompt delivery. Used the service twice and both times I was satisfied with service

Product Quality
5/5
Incentivised Review No
Campion Education
Campion E.Campion Education

Hi Leem, we are really pleased to hear that when that you have used Campion Education you have been pleased with the level of service you have received. We hope to see you again soon. Thank you.

Leem
Leem

Thank you

Book Shops

Find out how Campion Education compares to other Book Shops

Know better, choose better.

Compare all

Great Service

published

Perfect for school needs - easy to navigate online ordering system, delivery per communicated timing (and top up textbook not ordered originally arrived within a week), all as ordered. Very convenient and took the stress out of back to school!

Product Quality
5/5
Customer Service
4/5
Campion Education
Campion E.Campion Education

Swift, efficient service

published

This is the fourth year of using Campion for our children's secondary school texts. The process is very straight forward from ordering on-line, home delivery via Aust. Post and returning an incorrect book selection. The Customer Help Line is useful although it cannot provide updates of stock availability. This is a pity as, after speaking with them, I made a trip to their Artarmon NSW store only to discover the item was out of stock.

Product Quality
5/5
Customer Service
4/5
Campion Education
Campion E.Campion Education

Hardcover and online textbooks

published

I find it very frustrating that school still insist on using hardcover textbooks, often with an online book required as well. Kids end up lugging the hardcover around but tend to use the online version.
I was very frustrated to find that second hand books that we had brought at the end of the year, whilst still the current edition for this year, an online book only price was not available.... meaning we had to re-buy the textbook in hardcover to be able to get the online version as well.

Product Quality
4/5
Customer Service
4/5
Campion Education
Campion E.Campion Education
Page 1 of 8

Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

See all Campion Education questions

Get an answer from our members and Campion Education representatives

Other Book Shops

Previous
Booktopia

Booktopia

4.8
(32,151)
isubscribe

isubscribe

4.6
(696)
Jekkle

Jekkle

4.8
(190)
Bookabuy

Bookabuy

4.8
(67)
World of Books

World of Books

4.1
(2,249)
Magshop

Magshop

4.0
(1,487)
Zookal

Zookal

3.8
(381)
Koorong

Koorong

3.9
(17)
Next
See all Book Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.