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Campion Education

Campion Education

4.0 from 1,459 reviews · View Statistics
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Reviews

  • Product Quality
    3.8 (252)
  • Return Claim MadeYes (17) · No (270)
  • Customer Service
    3.2 (248)
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Hassle free orders

published

I found the website very easy to navigate. Ordering and payment can be done at home with a minimum of fuss.

Incentivised Review No
Return Claim MadeNo
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Kirsty eames
Kirsty eamesGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

School supplies

published

Just what I ordered as first time ordering school supplies for preppy, took the hassle out of running around looking for school stationary list

Product Quality
4/5
Customer Service
5/5
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Jenvas
Jenvas
  • 2 reviews

Delivery is a rip off!

published

I have to purchase my son's school items and most of them are online texts yet the delivery charges are ridiculous! If I didn't have to use them I wouldn't.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
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Natasha
NatashaGreater Melbourne (Metropolitan), VIC

Paid for delivery twice!!

published

Not only do Campion charge a lot of money, they charge $20 for delivery for each child within a family. Therefore, we paid $40 for 12 books to be picked and delivered. Not happy Jan. You can't ring them either. No phone number on their website.

Product Quality
4/5
Customer Service
2/5
Incentivised Review No
Campion Education
Campion E.Campion Education
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Scott
ScottPerth, WA
  • 3 reviews

Haven’t received order yet

published

Can not review yet as still waiting for order to arrive. review might change once it finally does arrive, redundant to be asked for a review before the product is even delivered

Product Quality
1/5
Customer Service
1/5
Campion Education
Campion E.Campion Education

Hi Scott, our apologies that you received a review request before your order has arrived. We have checked and amended our systems. We appreciate you letting us know and once your order does arrive, we would love to hear your feedback. Thank you.

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Cat
CatNew South Wales
  • 2 reviews

Fast service

published

We received the school books really quickly so all ready for the new term, except for the English novel that was out of stock. This will be sent mid Feb which hopefully won’t be too much of an issue with the school!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Campion Education
Campion E.Campion Education
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Perth Mum
Perth MumPerth, WA

Can’t combine postage for multiple children

published

The process of ordering using the school code is easy, but orders for 2022 had to be submitted the day after school finished for 2021 to avoid a “late fee”. It’s not possible to combine orders for 3 children so 3 late fees if I ordered even 1 item from each list. I ended up only ordering my eldest child’s text books. I was able to easily get everything else from other providers, and they have already delivered, but the Campion order has not yet arrived.

Incentivised Review No
Return Claim MadeNo
Store LocationOnline/Willetton
Campion Education
Campion E.Campion Education
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Allan
AllanWestern Australia

gouging

published

To give you two weeks after school ending to order and pay or pay a late delivery fee (after placing and paying for the order still within the same year) is gouging and especially when to go anywhere else is made difficult.

Product Quality
4/5
Incentivised Review No
Campion Education
Campion E.Campion Education
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Mum of 3
Mum of 3Perth, WA

Make you pay postage for every child despite delivery to same address :0(

published

Not family-friendly at all. Trying to place orders for my 3 kids, but there is no way to combine so I have to pay $52.50 for delivery (thats $17.50 for each order) to the same address! Their website states that click and collect is available during January but I can only place one order for pick up, not all 3?????? Happy to wait and pick up my orders but won't allow me to select this option for 3 orders, despite them charging for that option as well. Sent a message for assistance, but told 3-5 day reply turnaround....seriously worst service ever. Ziggys is so much easier and nicer to deal with. Not a fan at all of campion.

Customer Service
1/5
Incentivised Review No
Campion Education
Campion E.Campion Education

Hi Mum of 3, I am very sorry to hear that you haven't enjoyed your experience with us. I would like to have our team look into this for you. I will send you a private message to gather some more details from you. Thank you.

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not great for families with more than one child

published

ordering is quite difficult for more than 1 year level/ child and al lso no option to combine post cost

Product Quality
5/5
Customer Service
3/5
Campion Education
Campion E.Campion Education
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This is perfect! Can’t live without it.

published

To be completely honest, I personally think that the product is perfect and that I can not live without it.

Incentivised Review No
Campion Education
Campion E.Campion Education
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sonnyp
sonnypGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Horrible experience for my VCE student

published
Product Quality
1/5
Customer Service
1/5
Campion Education
Campion E.Campion Education
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Dianne
DiannePerth, WA
  • 2 reviews

Campion Education book availability

published

They advertise books on their booklist, and on email and on their website, but then say they arent in stiock AFTER you have paid for them and that they can't deliver them until next year at some stage to the school. I would have purchased from somewhere else.... my daughter wanted to get a head start on study and these are study guides. Everything she has ordered this year, is to arrive at a later date. Is that really good enough?

Product Quality
1/5
Customer Service
5/5
Campion Education
Campion E.Campion Education
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Thrilled
Thrilled
  • 2 reviews

Simple and easy but not cheaper

published

Campion is when you need to outsource the job of shopping for school supplies. Of course you can find it cheaper and better quality elsewhere but for ease, convenience, trusted and secure... Campion is the way to go. In the end the difference is only a few dollars which is paid back in the time you save. Thank you Campion.

Product Quality
4/5
Customer Service
4/5
Campion Education
Campion E.Campion Education

Hi Thrilled, we are pleased to hear that you found our service provides ease, convenience, security and that you consider us trustworthy. Thank you for taking the time to leave your review.

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Very good service

published

Easy to order online and the delivery was on time. I’m not sure why I got charged a delivery fee for my second child though when it was supposed to be free if I ordered before the due date, which I did.

Incentivised Review No
Campion Education
Campion E.Campion Education
Diana
Diana

Thank you for such a prompt reply and for the prompt communication from the support team and the response they gave regarding the delivery fee. Much appreciated.

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Page 1 of 10

Questions & Answers

Luis F.
Luis F.asked

We placed an order for my yr 7 Son through the school, got a comfirmation notice and receipt for the order. Went to school and delivery hasn't been made, call this clowns at CAMPION and can't find the order, 2 days for school to start and have no books what a joke, very fast to take your money but useless at delivery and don't care about customers. It is just a waste of time with these guys , poor customer service, unreliable company , probably run by a bunch of thieves that just take people's money and run. Shame on you CAMPION

1 answer
Campion Education
Campion E.Campion Education

Hi Luis, I am very sorry to hear that you haven't received your order. I will send you a private message so we can gather a few details and hopefully resolve this for you. Thank you.

AMAL.A
AMAL.Aasked

i have placed three orders and did it all the same time but the day it arrived there were only 2 boxes i need my third box

1 answer
Campion Education
Campion E.Campion Education

Hi AMAL.A,, I will send you a private message so we can gather a few details and follow up on your remaining delivery.

r S.
r S.asked

How to cancel wrong order?

1 answer
Campion Education
Campion E.Campion Education

Hi r S, please call our customer service team as soon as possible on the appropriate phone number for your state/location. The contact numbers are located here: www.campion.com.au/contact/. If your order has not already been processed to the picking/packing stage, we should be able to cancel the order for you. Thank you.

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