Washing Machine Repair
My Samsung washing 17kg/7kg Washer/Dryer combo machine broke down yesterday (error 5C), I called Harvey Norman in City West to check if it is still under warranty. Unfortunately, the machine was bought in 2016 but I was lucky because I bought Product Care extended warranty. I called product care and they gave me a claim number. They said CamTec was selected and they would contact me. Late yesterday afternoon, CamTec called me and provided me a time slot on Wednesday for the technician to come down to inspect the machine, I asked if they could...come down sooner as I have a family of 3 kids and we need to wash everyday. Today, a technician called me and he said that he could come down in half an hour. He has come and fixed the machine and now it is operational. Thank you.
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