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Camtec

Camtec (page 3 of 3)

Physical store, Online store
3.7 from 55 reviews

Reviews

3.7

55 reviews
5
(34)
4
(2)
3
(2)
2
(3)
1
(14)
  • Product Quality
    3.9 (7)
  • Return Claim MadeYes (1) · No (5)
  • Customer Service
    3.6 (7)
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fantastic service

published

Just had Ryan here from Camtech Adelaide to take a look at our Samsung Wall Split.
the unit has been awesome for nearly 5 years then just stopped.
Ryan was professional and personable... he replaced a few parts on the outside unit and Bingo!!!! We're back in business. Couldn't be happier. Thanks Ryan, excellent result.

Fabulous service

published

Fantastic service from the Adelaide office at Keswick! Service tech came the very next day. Work was done with no fuss. Very friendly efficient service. Great Work!

1 comment
Camtec
Tim W.Camtec

Thank you so much for the great feedback! Glad we were able to help you out!

Washing Machine error

published

Steve was amazing. Very friendly, great customer service, professional & very prompt with his work. Explained the problem, very efficient & experienced technician. Thank you, very happy customer. Will recommend to family & friends.

1 comment
Camtec
Tim W.Camtec

Hi Sam,

Thanks for the positive feedback, we will definitely pass this onto Steve!

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Lia

LiaSouthern and Hills, SA

  • 2 reviews
  • 1 like

Friendly great service!

published

Had somebody come out to Adelaide Hills today to fix my washing machine. He called me half an hour before his arrival and was friendly and professional! Thankyou!

1 comment
Camtec
Tim W.Camtec

Hi Lia, Glad we were able to help with your washing machine and thanks for the positive feedback!

Great work

published

I had Steve from camtec come out today he was prompt on his arrival, friendly and courteous. He seemed to be very knowledgeable, took time to explain the problem and fixed it on the spot. Very happy with the service.

1 comment
Camtec
Tim W.Camtec

Hi Beau,

Thanks for the great feedback, we will definitely let Steve know! Come back anytime if you need help with anything else.

lee

leeadelaide

Camtec adelaide

published

Amazing, my washer dryer broke down and Steve from the company was out literally the next day and couldn't have been nicer or done a better job. 10/10

1 comment
Camtec
Tim W.Camtec

Hi Lee,

Thanks for the feedback, we are glad that you had a great experience!

Very poor and disgusting warranty

published

Very poor and disgusting warranty of their parts, we claim a fridge warranty from samsung and camtech replace a new parts and after 4 months the parts they been installed are not working again, we ask for warranty for what they installed and been told that they only give 3 months warranty.

D.Ward

D.WardPerth

Fridge freezer damage

published

Refrigerator tech came asked problem with my fridge/freezer called another person who told him Gas he proceeded to unscrew plastic panel inside the back of my freezer used his screw driver to pry it off cracked the plastic casing of my freezer and now the panel does not sit flush at the back of the freezer cause its now bent .... Oh and I did say NO to them actually re-gasing my fridge freezer after my first experience with them don't need more damage done

Poor warranty on there work

published

Had my waeco fridge thermistor replaced by camtec at a cost of $253 which is ok but within 7 months and only used for five weekends it has the same problem. Gave camtec a call and was told i would have to pay to repair the repair and they only have a 3 month warranty on there work. Not happy.

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Kees

KeesPerth

Failed to do the job

published
Jeffh

JeffhPerth

The worst company ever! Don’t use them!

published
2 comments
Jeffh
Jeffh

The problem has been fixed. Camtec management has refunded me part of my money as compensation. I decided to buy a new fridge won’t try to fix appliance again.

Camtec
Tim W.Camtec

Disastrous

published

Five weeks waiting for repairs to my washing machine, with a load of washing stuck in it. Two failed appointment meetings, the latest they just didn’t turn up. When I phoned to ask why I’m told the technician was sick. Not happy at all.

1 comment
Camtec
Tim W.Camtec

Hi, sorry to hear things have not gone smoothly, so I can review the job and see if we can help could you PM us your name and suburb please.

Peter Sutton

Peter SuttonPerth, WA

  • 19 reviews
  • 8 likes

Didn’t do the job

published

I took a caravan fridge to have a service done it is over a week since it was taken i called Camtec three times and was told that they would ring me back but never did I eventually talked to the service manager who told me it would be two days before they could look at it , the manager offered to refund our deposit but I was quick to let her know that they (having taken our deposit) are obligated to complete the job..our travel plans have been thrown in turmoil and we are still waiting ..very poor

Dudley

DudleyPerth

  • 3 reviews
  • 2 likes

Didn't get back

published

A technician came out to check out a faulty oven. He identified the problem and said they would get back to me with a quote once they knew the cost of the spares. One of the parts was no longer available so somebody cancelled the job.
Only problem is, they didn't bother letting me know.
I give them a 2 because the technician seemed competent, but no more because no more was done so they don't deserve more.

Great Service

published

Turned up on time and fixed my poblems straight away. Thanks for the great service and fixing my fridge freezer.

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