Camera not recognised by Canon Utilities
In late November 2016 I purchased a Canon EOS 6D DSLR camera from the online retailer CameraSky. The camera has turned out to be a dud. After loading Canon Utilities and connecting the camera to the computer, the message which flashes up repeatedly is 'Camera not Recognised'. I have referred this problem to Camerasky and, as of late December (yes--one month later), they are showing no signs of exchanging my dud for a good working camera. I have been in touch with Canon Australia who have tested the camera online and provided me with a written r...eport showing the camera to be faulty. I have passed this on to CameraSky. They haven't even acknowledged it. I paid for the camera with my credit card. My next move must be to block the payment, if it is not too late. I think that this camera is either a reject or a fake. Beware!
|Category||DSLR Cameras||DSLR Cameras|
|Video Quality||Full HD||Full HD|
|Release date||Oct 2012|
|Replaced by||Canon EOS Mk II|
- GTIN12: 013803204155 and 138032041316
- MPN: 35905697, 8035B002 and KAC6DBDY
- GTIN13: 4549292012217 and 8714574593609
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