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Canvas Printers Online

Canvas Printers Online Questions & Answers

Online store, Physical store
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3 questions from our users

Dee

Deeasked

Canvas Printers Online

Could you please tell me if any of your products are printed (constructed in any way) anywhere outside of Australia and also, what happens to our image once you have used it. Thank you.

3 answers
Canvas Printers Online
Rory P.Canvas Printers Online

Hi Dee, canvas prints that are shipping to Australia are printed locally on our facility in Melbourne. Our acrylic, and metal HD prints shipping to AU are done overseas. If you have any other questions or concerns, do feel free to contact us at support@canvasprintersonline.com

Dee
Dee

Thank you. The other question was what happens to our image once you have used it, please.

Canvas Printers Online
Rory P.Canvas Printers Online

Hi Dee

We purge all images on our system after several months and we do not use images of our customers without any permission.

If you want to read more about this, we do have a Privacy Policy page here:
https://www.canvasprintersonline.com.au/privacy-policy/

Regards

Joy C.

Joy C.asked

Canvas Printers Online

Where are your products made?

1 answer
Canvas Printers Online
Rory P.Canvas Printers Online

Hi Joy,

It depends on the Products you are interested in and where it would be shipped to. We have several Production Facilities for our Products and it would be determined by the Product ordered and where it would be shipped to.

Can you let us know so we can advise? Alternatively, you can email us at support@canvasfactory.com or jump into our Live Chat on https://www.canvasprintersonline.com.au/ and we can help you out.

Regards
Rory
Customer Service Manager

joy r

joy rasked

Canvas Printers Online

Hi, I ordered my print three weeks ago and have sent you two emails as well. My picture - order no. AUO01900621031 - has not yet arrived, when is it due? I ordered it for Mother's Day.

1 answer
Canvas Printers Online
Rory P.Canvas Printers Online

Hi Joy. Unfortunately, our order numbers are 7 digits long and starts with a 4. Would you mind double checking if we have done your order for you? Alternatively, you can contact us directly at support@canvasprintersonline.com.au and we will definitely help you out.

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