Excellent Product - Appalling Customer Service
I purchased roman blinds from this firm just over 12 months ago and while I applaud the excellent quality of the materials used, the workmanship, installation and customer service was below average and or lacking all together. 3 of the 4 roman blinds were well sewn, but the installer refused to install all four because he had another job to go to. After objecting to the installer he telephone the Owner/Manager, who abused me for "complaining". The largest of the 4 blinds was not sewn properly, several of the panes bunch up right across the leng...th of the roman blind but I was told they had to settle for a period of 4 - 6 weeks and only after that, would they return to check the problem. That was 13 months ago and I'm now looking at getting another one made with a reputable manufacturer. Of the two blinds installed, one was crooked and the handyman I had to employ to put up the other 2 had to take it down and re-instal. Good quality materials Terrible service, rude staff, poor workmanship & the refusal to correct their work.
Great place to shop for curtains and blinds
I was impressed with the quality of service provided by capri blinds and the products were of excellent quality. I like to mention that the installers were very efficient and completed the job on time. I would not hesitate to recommend capri blinds to any one who wants window coverings.
Service and the quality
I have been dealing with capri blinds for many years now and recently did order blinds for 10 units at short notice both block out and semi block out. Our blinds were of superior quality delivered on time. we shall not hesitate to recommend capri blinds to any one who is looking for quality window coverings at a great price.
Quality and Service - durable and reliable
Excellent Product and service
I recently purchased a number of blinds from Capri blinds. I was very happy with the quality of the materials and blinds. Customer service was exceptional, Sales staff followed up with call to see whether we are happy with the blinds. Person who came to install blinds was very professional. Dealing with Capri blinds was a breeze.
Quality materials, products and service
Visited the store for custom made roller blinds, left a cash deposit. first off the price went up by $35 because the guy had to come and take measurements. Secondly 3 weeks after numerous phone calls to query when exactly the someone will measure. Guy came to measure absolutely rude could not/umwilling to make the blind as requested, talk over you in a rude manner. Went to collect the cash deposit and cancel the entire order - was told i needed to call in advance before attending the store and they will write me a chq. I demanded cash as i paid...cash. The female's in the store wandered aimlessly around the store, called the manager twice to get approval re:cancellation, wasted my time as i watched her write up the worlds longest cash receipt!!!! unbelievable! waste of time and energy and completely unprofessional as the customer service woman says to me "ill give you cash just to get rid of you". Do not go there expecting quality service or a polite manner for that matter. Be aware they are very quick to expect a deposit and then mess you around. Everything - rude time wasters!
Capri Blinds staff and management a very friendly team.
We ordered house full of blinds and cutains. The sales staff were ver helpfull in selecting the right product to go with the interior deco of our house. The products were delivered on time and looks great.We received our products at affordable prices. Capri Blinsds had a wide selection of materials and fittings to choose from. I was also impressed with the product advice give to us by the show room staff.I shall not hesutate to recommend Capri Blinds to any one.They also excell in after sales service.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.