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Captain Green Solar

Captain Green Solar (page 4 of 7)

3.8 from 94 reviews · View Statistics

Reviews

  • Value for Money
    4.2 (57)
  • Product Quality
    4.3 (55)
  • Return Claim MadeYes (0) · No (54)
  • Customer Service
    4.0 (58)
  • Warranty Claim MadeYes (1) · No (50)
  • Purchase Price$4,757.57
  • Timeliness
    4.2 (30)
  • Job Satisfaction
    4.3 (28)
  • Rates and Fees
    4.3 (27)
  • Installation
    4.3 (55)
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Deb
DebMetropolitan Adelaide, SA

Solar Panels

published

Fast and professional service supplied by Captain Green Solar, especially during trying times at the moment. Would recommend Captain Green solar if anyone wants to get solar panels installed at their house.

Martin L
Martin LGreater Melbourne (Outer), VIC

Value for money & great installation

published

The panel installation was easy quick easy & the installers were so polite & helpful. The company was also so helpful to an older couple who didn’t really understand how it all worked

Most unprofessional company I have dealt with. Taking my business else where.

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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brian c
brian cHunter Region, NSW
  • 3 reviews
  • 3 likes

installer rude

published

not easy, installer was rude and dismissive on arrival, after a couple of hours he ,removed panels he had installed and walked off the job half way thru without giving a reason , obviously having problems with the company and clearly did not want to do the job, after several calls no response as to reason from captain green solar so went elsewhere and got a better deal and prompt install.

1 comment
brian c
brian c

disappointed as had 2 previous roof solar systems fitted by them and had a high regard for the company.

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RingMat
RingMatVictoria
  • 2 reviews
  • Verified

Outstanding service

published

They don't call Captain Green Solar for nothing these guys were brilliant for me and at the TOP of their game from the Initial Conception ( phone calls etc , scheduling etc ) to completion( install) everything was organised and on time. Installation was professional, quick and really great quality. Highly recommend for anyone looking to get solar from the TEAM at Captain Green Solar you will be impressed

Noname
NonameGreater Melbourne (Metropolitan), VIC

Still waiting for my panels after 2 months. Watch out for the list of excuses for non delivery.

published

Installation postponed time after time. And after all this I still can't get an installation date. I have to phone in each week to get an update. And now I'm told they can't get the panels. I've paid the deposit on a product and device the company can't deliver on. I've been patient but my patience has now evaporated. Consumer Protection or VCAT are my next options.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
R Carson
R CarsonCentral West, NSW

Dodgy SCAMMERS

published

Terrible experience just shonky installation..dc isolators came off ..installers hardly spoke any English ..aggressive sales forced me to pay a deposit...told me Ill be installed within 4 weeks and its been over 3 months

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Aurelio H.
Aurelio H.Greater Melbourne (Outer), VIC

Terrible!

published

Customer service is slow needed follow-up for the installation paperworks. . 2 month installation still not connected to the grid.
Not happy with installation of the panels they were all facing east??!!!

4 comments
Captain Green Solar
Captain Green SolarCaptain Green Solar
Aurelio H.
Aurelio H.

PA23766 invoice number

Captain Green Solar
Captain Green SolarCaptain Green Solar

Hi Aurelio, the number provided corresponds to a different customer. Are you able to provide the ST number ?

Rod
RodSydney, NSW

Excellent sales service and competitively priced quality Solar System

published

I didn't end up choosing Captain Green Solar but was very impressed with the level of service. Being new to Solar, Tony cut through the nonsense, focussed on what I need to meet my requirements. He even took the time to meet me at his warehouse to show me the products. Excellent sales service and competitively priced.

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Ali Khan
Ali KhanSydney, NSW

Professional Process and Installation

published

It was a pleasure to deal with Andrew from Captain Green Solar. His knowledge and experience in the industry was like no other. Installation was prompt and fast. Will recommend to family and friends

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Elle
ElleSouth East Queensland, QLD
  • 6 reviews

Fast, friendly service and installation

published

I was pleasantly surprised by the efficiency of Captain Green Solar. The sales process was straight forward and easy. The install was done within a week of signing up. Excellent results. My one concern was that one tile was left cracked following the install, and the installers hadn't mentioned it. Thankfully my roofer was willing to check over the install.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

Fantastic company to deal with and excellent installation

published

From start to end the team at Captain Green were fantastic. Malalay was so helpful and so easy to deal with nothing was a problem for her she had arranged Heath and his team to carry out install which was also perfect with no issues whatsoever. I can’t speak highly enough of Captain Green Solar!!! I even compared other systems installed by other companies within a few KM radius of our home and our system performed the best by far.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
jano
janoGreater Melbourne (Outer), VIC
  • 3 reviews

What a waste of time

published
Ken C
Ken CSydney, NSW

We are very happy we chose Captain Green!!!

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Peter Tang
Peter TangGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Amazing! Quick! Affordable!

published

Captain Green Solar and their electrical contractor PSE Electrical were able to get my solar installed quickly and professionally. Was able to install a 6.6KW system without a glitch. System after rebate would pay itself off in under 2 years. Solar generated on a clear day in Autumn has peaked over 30kw. I have been recommended CGS to anyone who is after the best of the budget systems.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Page 4 of 7

Questions & Answers

Dave
Daveasked

Is Captain Green still around and if so why doesn’t someone answer there phone?

1 answer
Captain Green Solar
Captain Green SolarCaptain Green Solar

Hi Dave

Yes, we have been operating since 2009.

Apologies if you had difficulty getting through to our Customer Service Representatives. Due to an overwhelming number of calls, we may have not been able to answer your call in a timely manner.

As an alternate option, please do email info@captaingreen.com.au with your query and we will get the relevant individual in touch with you.

Kind regards,
CGS Team

Get an answer from our members and Captain Green Solar representatives

Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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