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Captain Green Solar

Captain Green Solar (page 5 of 7)

3.8 from 94 reviews · View Statistics

Reviews

  • Value for Money
    4.2 (57)
  • Product Quality
    4.3 (55)
  • Return Claim MadeYes (0) · No (54)
  • Customer Service
    4.0 (58)
  • Warranty Claim MadeYes (1) · No (50)
  • Purchase Price$4,757.57
  • Timeliness
    4.2 (30)
  • Job Satisfaction
    4.3 (28)
  • Rates and Fees
    4.3 (27)
  • Installation
    4.3 (55)
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Dillzio
DillzioMetropolitan Adelaide, SA
  • 9 reviews
  • 14 likes

More time, trouble and stress than they're worth

published
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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olya
olyamelbourne
  • 12 reviews
  • 6 likes

Disgraceful and misleading

published

an abominable unreliable company. I was booked so they come to install. I took day off to b home. On the day to install I received a call and they cancelled it. Said to me the next day they will come. Never showed up. Not returning calls. I will It's very disappointing. They never turned up. Was waiting for few month no phone call return nothing . Run AWAY from this company

Terrible Custom Care, Scammers DO NOT USE

published
3 comments
Captain Green Solar
Captain Green SolarCaptain Green Solar
Todd
Todd
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Paul T
Paul TPerth, WA
  • 4 reviews

They Ignore After Make Full Payment.

published

Got 6KW panels and 5KW inverter with 10 years warranty on Jan 2019 but never get more than 3.7KW.

Tried to contact them by send email and Facebook message.
But Never get reply.
Look like they ignore when want to claim.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Brandon
BrandonSydney, NSW
  • 8 reviews
  • 5 likes
  • Verified

I had a good experience with them.

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
pelanchelian
pelanchelianMelbourne
  • Verified

Absolute non sense and unprofessional.

published

Placed an order 1-Nov-2018 with a commitment for 4-6 weeks installation time. Then, it got moved it 6-8 weeks, now it is been 12 weeks. Yet no sign or update on installation date. These guys are absolutely unprofessional. I have been following up every week with them. No courtesy call from them to keep on the installation date postpone or whatever. Wouldn't recommended them for anyone. Just keep away from them!!!

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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paul
paulhowrah tasmania
  • 17 reviews
  • 30 likes

My second system bought from the Captain, rates 5 stars too.

published

The team of 3 electricians came out, we discussed where to place the Zever inverter [in the garage & out of the sun, where it SHOULD be,] & they got stuck into it. Different electricians to those who fitted my previous house earlier this year,but they did just as good a job. Again, 5 stars. Thanks again, Captain Green.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
JohnV
JohnVSydney, NSW
  • 2 reviews
  • 7 likes
  • Verified

WARNING DO NOT DEAL WITH THIS COMPANY

published
2 comments
JohnV
JohnV
Captain Green Solar
Captain Green SolarCaptain Green Solar

Misinformation to the sales contract

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Ron
RonNewcastle
  • 9 reviews
  • 5 likes
  • Verified

Highly recommended in Hunter region

published

I have just had panels fitted at my home in Lake Macquarie and was extremely happy with the locally based electrician who installed them. Clinton is a very experienced & courteous electrician and spent some considerable time consulting with me about the process. Very much appreciated. I also found the office staff, Grace in particular, very helpful. I don't know about other areas, but my experience here in the Hunter region has been 100% great.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Sparks
Sparks
  • 9 reviews
  • 3 likes

Faulty installation

published

Apart from broken tiles not being replaced just siliconed up even though spares were there,sparking was cut and not resealed. When meter was installed unit was turned on only to read out isolation fail. Sent in service request and received email we will call you. After 1 week I phoned on Monday was told you will get a call today never did same Wednesday and Friday 6pm Friday we will phone Monday never did. I think once you've paid your not so important. Aus grid willing to inspect for a fee and will write defect if not working.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

Very hard to get your deposit back

published
2 comments
Santosh D
Santosh D

Send me a private message and I’ll give you more detail

Captain Green Solar
Captain Green SolarCaptain Green Solar
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
Ad
Jacob
JacobSouth East Queensland, QLD
  • 3 reviews
  • 2 likes
  • Verified

Worst Customer Experience...Rude Customer Support Staff...Even the Vic Manager....

published

Very bad customer service I have seen in the last 10 years.... Unless you chase things with them, nothing happens in their office....Rude customer support......they declare and decide....even if you chase for things, unless they feel it to be done, you are at luck...6 weeks to install, 2weeks for Certificates....even when you say we need it quickly they don't bother......Better stay away....

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

My solar review @ Narrewarren sth , Melb Victoria.

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Christian C
Christian CPort Macquarie
  • 3 reviews
  • 3 likes

Excellent solar system saving us heaps annually

published

Very simple. Reliable, qualified and caring contractors . Captain Green have been a pleasure to deal with. They genuinely aim at first class service at the lowest competitive price. Would highly recommend them,

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Page 5 of 7

Questions & Answers

Dave
Daveasked

Is Captain Green still around and if so why doesn’t someone answer there phone?

1 answer
Captain Green Solar
Captain Green SolarCaptain Green Solar

Hi Dave

Yes, we have been operating since 2009.

Apologies if you had difficulty getting through to our Customer Service Representatives. Due to an overwhelming number of calls, we may have not been able to answer your call in a timely manner.

As an alternate option, please do email info@captaingreen.com.au with your query and we will get the relevant individual in touch with you.

Kind regards,
CGS Team

Get an answer from our members and Captain Green Solar representatives

Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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