2 photos
Captain Green Solar

Captain Green Solar

3.8 from 94 reviews · View Statistics

Reviews

  • Value for Money
    1.2 (10)
  • Product Quality
    1.7 (9)
  • Return Claim MadeYes (0) · No (9)
  • Customer Service
    1.1 (11)
  • Warranty Claim MadeYes (1) · No (5)
  • Purchase Price$4,747.00
  • Timeliness
    1.8 (4)
  • Job Satisfaction
    1.0 (4)
  • Rates and Fees
    1.5 (4)
  • Installation
    1.6 (8)
Previous
Next

Do Not Use Captain Green in Rural Areas

published

* Panel Installation late. Installers using lights on mobile phone to finish panel install on roof OHS safety on existent
* Took 4months from order and deposit for solar system to be installed kept getting fobbed off. It felt like there was no effort at all to help have the solar system installed within the 12 weeks noted on the contract.
Would not recommend this company to anyone. I read reviews to go to this company and after my experience I think the employees wrote all the reviews.

Value for Money
Product Quality
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

311 reviews
Ad

Unhappy customer

published
Value for Money
Product Quality

Poorly trained sales management

published

Do not purchase solar from their sales person aaron scott as he is unprofessional and does not care about customers when he accidentally called from his mobile and overheard him talking badly about customers, it says slot about this company for keeping someone as incompetent like this to deal with customers.

Value for Money
Product Quality
Solar Panel Installers

Find out how Captain Green Solar compares to other Solar Panel Installers

Know better, choose better.

Compare all

Worth service

published

Worth service I have seen.first they did make problem for installing. After 10 month I found they did not install part of inverters. Wifi is missed and they don’t cate doe it. I did contact manufacture and supplier for solving this problem and still they are working on it! Problem has not fixed yet!

Value for Money
Product Quality
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes

Most unprofessional company I have dealt with. Taking my business else where.

published
Value for Money
Product Quality
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Noname
NonameGreater Melbourne (Metropolitan), VIC

Still waiting for my panels after 2 months. Watch out for the list of excuses for non delivery.

published

Installation postponed time after time. And after all this I still can't get an installation date. I have to phone in each week to get an update. And now I'm told they can't get the panels. I've paid the deposit on a product and device the company can't deliver on. I've been patient but my patience has now evaporated. Consumer Protection or VCAT are my next options.

Customer Service
Incentivised ReviewNo
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

311 reviews
Ad
R Carson
R CarsonCentral West, NSW

Dodgy SCAMMERS

published

Terrible experience just shonky installation..dc isolators came off ..installers hardly spoke any English ..aggressive sales forced me to pay a deposit...told me Ill be installed within 4 weeks and its been over 3 months

Value for Money
Product Quality
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
jano
janoGreater Melbourne (Outer), VIC
  • 3 reviews

What a waste of time

published
Value for Money
Customer Service
olya
olyamelbourne
  • 12 reviews
  • 6 likes

Disgraceful and misleading

published

an abominable unreliable company. I was booked so they come to install. I took day off to b home. On the day to install I received a call and they cancelled it. Said to me the next day they will come. Never showed up. Not returning calls. I will It's very disappointing. They never turned up. Was waiting for few month no phone call return nothing . Run AWAY from this company

Value for Money
Product Quality
Solar Panel Installers

Find out how Captain Green Solar compares to other Solar Panel Installers

Know better, choose better.

Compare all

Terrible Custom Care, Scammers DO NOT USE

published
Value for Money
Product Quality
3 comments
Captain Green Solar
Captain Green SolarCaptain Green Solar
Todd
Todd
Captain Green Solar
Captain Green SolarCaptain Green Solar
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Paul T
Paul TPerth, WA
  • 4 reviews

They Ignore After Make Full Payment.

published

Got 6KW panels and 5KW inverter with 10 years warranty on Jan 2019 but never get more than 3.7KW.

Tried to contact them by send email and Facebook message.
But Never get reply.
Look like they ignore when want to claim.

Value for Money
Product Quality
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
pelanchelian
pelanchelianMelbourne
  • Verified

Absolute non sense and unprofessional.

published

Placed an order 1-Nov-2018 with a commitment for 4-6 weeks installation time. Then, it got moved it 6-8 weeks, now it is been 12 weeks. Yet no sign or update on installation date. These guys are absolutely unprofessional. I have been following up every week with them. No courtesy call from them to keep on the installation date postpone or whatever. Wouldn't recommended them for anyone. Just keep away from them!!!

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

311 reviews
Ad
JohnV
JohnVSydney, NSW
  • 2 reviews
  • 7 likes
  • Verified

WARNING DO NOT DEAL WITH THIS COMPANY

published
2 comments
JohnV
JohnV
Captain Green Solar
Captain Green SolarCaptain Green Solar

Misinformation to the sales contract

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Sparks
Sparks
  • 10 reviews
  • 3 likes

Faulty installation

published

Apart from broken tiles not being replaced just siliconed up even though spares were there,sparking was cut and not resealed. When meter was installed unit was turned on only to read out isolation fail. Sent in service request and received email we will call you. After 1 week I phoned on Monday was told you will get a call today never did same Wednesday and Friday 6pm Friday we will phone Monday never did. I think once you've paid your not so important. Aus grid willing to inspect for a fee and will write defect if not working.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Solar Panel Installers

Find out how Captain Green Solar compares to other Solar Panel Installers

Know better, choose better.

Compare all
Page 1 of 2
See all Captain Green Solar reviews

Questions & Answers

Dave
Daveasked

Is Captain Green still around and if so why doesn’t someone answer there phone?

1 answer
Captain Green Solar
Captain Green SolarCaptain Green Solar

Hi Dave

Yes, we have been operating since 2009.

Apologies if you had difficulty getting through to our Customer Service Representatives. Due to an overwhelming number of calls, we may have not been able to answer your call in a timely manner.

As an alternate option, please do email info@captaingreen.com.au with your query and we will get the relevant individual in touch with you.

Kind regards,
CGS Team

Get an answer from our members and Captain Green Solar representatives

Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Visit official website

Other Solar Panel Installers

Previous
Next
See all Solar Panel Installers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Solar Panel Installer

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE