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Captain Green Solar

Captain Green Solar

3.8 from 94 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (7)
  • Product Quality
    4.3 (7)
  • Return Claim MadeYes (0) · No (7)
  • Customer Service
    4.6 (7)
  • Warranty Claim MadeYes (0) · No (6)
  • Purchase Price$5,599.50
  • Timeliness
    3.7 (3)
  • Job Satisfaction
    4.3 (3)
  • Rates and Fees
    4.0 (3)
  • Installation
    4.7 (6)
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Jason
JasonSydney, NSW

Solar installation

published

Good communication and advice, the team worked with our schedule which was really helpful. Slight hiccup with the installation team but that was fixed up easily with 1 call. Overall a great experience. Would recommend

Value for Money
Product Quality

A Good job

published

Capt Green team was efficient and easy to do business with. They turned up when they said they would. Installation team was helpful and courteous. The office who arranged everythjng kept me in the loop and everything they said they would do- they did

Value for Money
Product Quality
Bruce Pollard
Bruce Pollard
  • 2 reviews

Good service from Captain Green

published

Installation was on time. Electrician came out to check the Solis inverter. dealt with the technical team to work through the Solis inverter overload . we are seeing a big difference on power saving as we feed into the grid. System going well.

Value for Money
Product Quality
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Brian
BrianHunter Region, NSW
  • 2 reviews

Love the system just dislike the Growatt Inverter

published

I had a 7.77 system installed consisting of 21, 370 Jinko panels and a 6000 Growatt Inverter.
The decision to go Captain Green is purely economic as with an unshaded roof I had no need for micro inverters etc. The sales and install were very easy. I was a little concerned when my install finished an hour after the sun disappeared so could not inspect till the next day when installers were long gone. Everything though looks good and works well, but I hate the size of the display on the inverter and have given up trying to connect the wifi.

Value for Money
Product Quality
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

Hey Brian , thanks for your review. Kindly send through your purchase information to info@captaingreen.com.au and we will organise for a tech to attend site and organise for the Wifi to be connected.

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ronster
ronsterSouth East Queensland, QLD
  • 7 reviews
  • 1 like
  • Verified

Another Great Job

published

Was quite happy with the whole process second time round as well. They're quite professional and my point of contact Samiha helped me and updated me along the way. Recommend this company for your solar energy needs.

Value for Money
Product Quality
Rod
RodSydney, NSW

Excellent sales service and competitively priced quality Solar System

published

I didn't end up choosing Captain Green Solar but was very impressed with the level of service. Being new to Solar, Tony cut through the nonsense, focussed on what I need to meet my requirements. He even took the time to meet me at his warehouse to show me the products. Excellent sales service and competitively priced.

Value for Money
Product Quality
Elle
ElleSouth East Queensland, QLD
  • 6 reviews

Fast, friendly service and installation

published

I was pleasantly surprised by the efficiency of Captain Green Solar. The sales process was straight forward and easy. The install was done within a week of signing up. Excellent results. My one concern was that one tile was left cracked following the install, and the installers hadn't mentioned it. Thankfully my roofer was willing to check over the install.

Value for Money
Product Quality
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

My solar review @ Narrewarren sth , Melb Victoria.

published
1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
Christian C
Christian CPort Macquarie
  • 3 reviews
  • 3 likes

Excellent solar system saving us heaps annually

published

Very simple. Reliable, qualified and caring contractors . Captain Green have been a pleasure to deal with. They genuinely aim at first class service at the lowest competitive price. Would highly recommend them,

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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Gabser
GabserGreater Melbourne (Outer), VIC
  • 22 reviews
  • 7 likes

Overall happy with the service.

published

Happy with the price. Waited 5-6 weeks to be installed which was fine. Nice guys who fitted the system which has been working since it was installed earlier this week. Only downfall came from Captain Green Solar chasing payment. They sent the invoice the day after installation and within 45 minutes of receiving it by email I had someone on the phone calling to clarify I had received it and demanded to know how soon it would be paid. Found this really disappointing for them to come across as so money grabbing. At least give the customer the chance to read the invoice before harassing them on the phone for payment.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar
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  • Verified

All worked out in the end

published

Previously reviewed captain green solar and gave them a 2 star review at the time due to issues with errors on my application. The process, after the errors were corrected by my account manager, went incredibly quick and without hitch. Installers were on time, efficient and informative. They setup the system quickly and with only a few minor issues such as broken roof tiles which they replaced with my spares. All happy now and the 5kw system seems to be doing its job well averaging over 22kwh production in June and whilst overcast. All i am waiting for now is my first electricity bill, or credit, fingers crossed.

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

Life with no more electriciy bills

published

Got my 22 solar panels plus optimisers plus 3 phase inverter from captain green since October last year. Managed to get the latest smart meter installed from AGL Trouble was to get the optimisers ordered, because it is usually needed. However a palm tree next door made me do it. After a bit of delay it is all up and running. It cost me around 5000$, but I haven"tt paid an electricity bill since. The aircon had a nice little workout this summer and I:m still in credit with AGL around 90$. I am very happy

1 comment
Captain Green Solar
Captain Green SolarCaptain Green Solar

Great value

published

Easy to organise, easy to have fitted, easy to ask questions thru process, VERY easy to enjoy the much cheaper power bills....

4 comments
Captain Green Solar
Captain Green SolarCaptain Green Solar
Tim
Tim

....just waiting to hear that a12-15kwh storage battery is affordable ....

Captain Green Solar
Captain Green SolarCaptain Green Solar

Saad will do his best in looking after you when battery prices reduce in cost, Tim.

Kind regards,
Captain Green Solar

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Questions & Answers

Dave
Daveasked

Is Captain Green still around and if so why doesn’t someone answer there phone?

1 answer
Captain Green Solar
Captain Green SolarCaptain Green Solar

Hi Dave

Yes, we have been operating since 2009.

Apologies if you had difficulty getting through to our Customer Service Representatives. Due to an overwhelming number of calls, we may have not been able to answer your call in a timely manner.

As an alternate option, please do email info@captaingreen.com.au with your query and we will get the relevant individual in touch with you.

Kind regards,
CGS Team

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Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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