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Captain Green Solar

Captain Green Solar

3.8 from 94 reviews · View Statistics

Reviews

  • Value for Money
    4.9 (39)
  • Product Quality
    4.9 (38)
  • Return Claim MadeYes (0) · No (35)
  • Customer Service
    4.9 (37)
  • Warranty Claim MadeYes (0) · No (36)
  • Purchase Price$4,685.74
  • Timeliness
    4.8 (22)
  • Job Satisfaction
    5.0 (21)
  • Rates and Fees
    4.8 (20)
  • Installation
    4.9 (39)
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Degas
DegasSydney, NSW
  • 3 reviews

Solar panel system

published

Friendly and good customer service, help and explain the whole process. It was stress free. The installation young group was very polite and very careful when walking on the house’s roof. Big thank for the company and I will recommend this professional company.

Value for Money
Product Quality
Mel D
Mel D
  • 2 reviews

We love solar

published

Second time using Captain Green and I can’t recommend them enough! Prompt and professional service at great prices! Installation was complete within a day and very happy with the workmanship.

Value for Money
Product Quality
Richard R.
Richard R.Sydney, NSW

Highly Recommended

published

They match price other company's offer. Got our solar system installed after a week of booking. Installation was very tidy and no issues so far. Installer was very informative and seems to be very experienced. Over all, happy with our new solar system.

Value for Money
Product Quality
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Janice
Janice Sydney Surrounds, NSW

Green Light for Captains Green

published

The customer service was excellent. Coming from a customer service industry myself, I was very impressed with the knowledge and efficiency of the staff. They kept us up-to-date with emails and text in a friendly and easy to understand manner. Thank you Troy.
The installers were polite and left our property tidy. Adding the meter to our wall had issues and together we talked about the options and the installer had our best interest at heart and we appreciated his concern and the outcome is the best possible for the situation.
We highly recommend Captain Green for solar installation
Regards
Janice

Value for Money
Product Quality
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Recommended

published

I got a reasonable quote.
The Installation date was a bit delayed but was due to Xmas time.
It went smoothly and they changed the layout according to my request.
I am happy with their service.

Value for Money
Product Quality
Incentivised ReviewNo
Denise
DeniseSydney, NSW
  • 2 reviews
  • 3 likes

Captain Green Installation

published

Just like to thank Capture Green for their help in completing our solar installation so as to make it ready for the next stage which is being able to contact Origin Energy. In particular the help of both Luke and Dipti is appreciated. They both went above and beyond to answer all our queries and provide additional guidance.

Value for Money
Customer Service

Excellent!

published

The process from start to finish was outstanding. Very quick and well organised and quick to reply to any questions. It is a shame the energy companies aren't as efficient as Captain Green Solar. I would highly recommend these guys to anyone, in fact, this was my second purchase with Captain Green a number of my friends are also installing panels through them. We will be building again shortly and will not hesitate to purchase again.

Value for Money
Product Quality
meegs222
meegs222Sydney, NSW

Go Captain Green - great experience from start to end

published
Value for Money
Product Quality
Sarah.M
Sarah.M Mid North Coast, NSW

Fast, great price and communication!

published

Captain Green kept us up to date with the installation. The price was great. Looking forward to seeing the difference it makes on our next electricity bill. Installation was quick and easy. Would recommend to family and friends.

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My review is true in what I say

published

We have had solar installed by this salesman and he was great and very informative and exsperenced in what he knows about solar and I have recommended heaps of friends and family to Aaron and he has sold them great systems as well I have no hesitation in recommending Aaron to anyone that Is thinking of getting solar this sounds like an in-house things between sales people

Incentivised ReviewNo
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Spring F.
Spring F.Illawarra, NSW
  • 2 reviews
  • 1 like
  • Verified

EXCELLENT SERVICE

published

I wasn't actually around for the installation but I found the lead up to installation and the after sales service excellent. Phil was quite ok for me to ring him several times post installation to ask questions about how to use and understand the inverter. I was very impressed. Pre sale they were excellent as well. And the price was a lot less than 2 other quotes I had. I would definitely recommend them.

Value for Money
Product Quality
Penny Cox
Penny CoxSydney, NSW
  • 2 reviews

Very Impressed. I would definitely recommend Captain Green Solar

published

I was very impressed with the Captain Green Solar team from the initial quotation through to the installation and follow-up.

Value for Money
Product Quality
Alan R.
Alan R.North-West & West coast, TAS

Fills our needs to a tea

published

We found the company more than accommodating with our needs as there was a panel delay only due to Covid we were offered a satisfactory outcome ,the installation on the day went quickly and professionally i would recommend the company to anyone interested

Value for Money
Product Quality
Ratna
RatnaSydney, NSW

They make it so simple and easy

published

From the beginning, its very easy. clearly explained the process, costs, time lines, what do we get, they gave options to choose ( I did my market research, so I know what I want), they came back with a sweet deal to clinch my job. In all the guys, the installation took place with in 2 week from day of booking. Installation was dome professionally and it took 6 hrs for the full install. It was my energy company which took too long to fit a net energy meter. . excellent work guys. keep up the good work.

Value for Money
Product Quality
James
JamesSydney, NSW
  • 8 reviews
  • 5 likes

Nearly paid it off already!

published

Purchased 7.9kw system in Nov 2019. The service was top notch, paperwork completed and installation efficient.

12 months on I have had some small niggles with the Growatt inverter (changing to daylight savings time, connecting wifi and a software upgrade) but Growatt were fantastic. Their engineers are based in Sydney and prompt.

I was averaging $750 power bills and now I’m averaging $300... so in a year I have saved nearly 1/2 the cost of the system.

Very happy so far and haven’t needed to call them back for any warranty etc...

Value for Money
Product Quality
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Questions & Answers

Dave
Daveasked

Is Captain Green still around and if so why doesn’t someone answer there phone?

1 answer
Captain Green Solar
Captain Green SolarCaptain Green Solar

Hi Dave

Yes, we have been operating since 2009.

Apologies if you had difficulty getting through to our Customer Service Representatives. Due to an overwhelming number of calls, we may have not been able to answer your call in a timely manner.

As an alternate option, please do email info@captaingreen.com.au with your query and we will get the relevant individual in touch with you.

Kind regards,
CGS Team

Get an answer from our members and Captain Green Solar representatives

Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
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