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Car City
Needs to be closed down now, puts lives at risk.
They have risked my daughter and grandchildren's lives.
1st vehicle replaced it failed after 600km and could not be repaired, replacement vehicle also failed after 600km, motor rebuilt on second, failed again, alternator replaced yesterday, they refused to pay, my daughter and 12month old baby stranded on the highway again now because the vehicle has failed again.
It has cost my daughter thousands in repairs just to keep her and her kids safe.
Stranded on highway again now!
Disgusting.
Kingz motors should be ashamed and car city for supporting their thievery
Worst Customer care ever.
Sent my Ute back for repair, been almost 7 weeks so far and no Ute far from a reasonable amount of time.
Keep getting told that it has multiple issues and story changes from who you talk to about what work has been done.
I have asked neuromas times for a loan car, replacement vehicle or full refund with cost of added extras, towing and parts replaced that I have paid for, all I get told is we are working on you vehicle and it will get done.
I have submitted a letter of demand which has been ignored and have even been accused of lying by Dan him...
I bought a car from them & the motor & gearbox fell out 6 weeks later
I bought a used car from smile autos whom operate from car city in minchinbury
before I bought the car the dealer installed a had his mechanic install a new clutch & it all seemed ok but I drove over a speed bump and the motor dropped approximately 6 inches & as a result it broke the drive shaft at the cv joint ,
I phoned & tried to communicate with them several times to ask them to cover some of the repair costs & he told me to back off & hung up the phone every time & he would not accept that his mechanic had clearly caused these probl...
Disappointing Purchase
Many mechanical faults and major hassles to get the repairs done properly nor professionally. A mess. Very sad. My son had same issues. Within weeks of purchase, needed new ignition coil. Overheated, breakdown, towing fees that dealership should have paid, I am out of pocket now. Dodgy repairs, independent mechanic has a long list of issues and 3 oil leaks. It is beyond a joke and I am only 2 months into having the car.
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Questions & Answers
Looking for those who have had issues with Fresh Autos at Car City. I have a Tribunal hearing and want to show the history of "dodgy dealers" and fight to get my money back!
Recently purchased as 2010 Suzuki Swift .$8k ..upon pick up I had to wait 2 hours as it was being registered so a blue slip was obtained that day also. . I tried strapping my daughter's car seat in only to find seatbelt was not bolted in . I drove home only to realise I had no break lights 2 hour trip very dangerous situation so blue slip must have been dodgy. .. I now have major issues with breaks and stearing .. cars leaking fluid and making loud winding noise when I start it up and accelerate .. I contacted Kings motors only to be told it has no warranty I bought the care 8 days ago ... I've contacted ACCC and fair trading . Are they responsible for repairs as I've been sold a Lemon !!!
Not true I've spoken too Fairtrading ... Had a mechanic look over the car it's now been Deemed unroad worthy a blue slip was obtained the date of purchase so they need to rectify all issues ..
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