Reviewer Photos & Videos
Bunch of scamming thief’s
I would like to hear what Greg watts motors at car city excise is & how they try & get out of this one why are you selling a 2008 Subaru Forester for one price online $8995 but when we go there to have a look the price is jacked up to $9999 so please explain it to us I’ll wait to hear your lame excuses. I think it’s time fair trading gets sent a email showing how car deals rip customers off & lie to customers like you ,have, looks like you just lost a customer & a sale oh yes don’t put a deposit on a car with this company as they make promise...s then go back on there word I know have to go into the bank and dispute there transaction as they said they would give me the deposit back if anything happens .They are shonkie as heck and make fake promises they do not honour PLEASE RECONSIDER USING THIS COMPANY AT ALL COSTS
Car city minchinbury should be closed down
Why are the majority of these dealers still operating ? The police did a raid last June they checked 250 cars 183 were defected !!! 5 had Odometers wound back. I bought a car with 163,000 klms but found it had 275,000 klm on it in 2017 !!! So it had at least 350,000 on it....got told a lot of nonsense from the dealer went to Fair Trading got a full refund !!!! Dont let these dealers get away with it ....do your Vehicle History Checks it will cost you $32 bucks but worth it . I honestly dont know how these scum bags sleep at night !!
Frustrated beyond belief! (No stars deserved)
Called to check "my" car was still available, told salesman it would take me 90 minutes to get there, got there to be told the car was sold 5 minutes earlier.
They need to be closed down
Bought my 2008 Calais on the 2nd May 2020 from United Autos NSW within Car City, Minchinbury.
Not one block from yard and the engine light comes on. However, I was offered a whiz bang warranty at a further cost of $1000 that does not cover worn parts (note: lifters are a worn part) which I refused to purchase. I continued to drive home anyway because it was after business hours at this point and I had a 530km trip home to Coffs Harbour ahead of me. I thought there can't be too much wrong, right? It's just had a blue slip?......Or has it?
I boo...ked in to my mechanic for a service only to be told it needs 4 new tyres, a brake pedal pad and the engine light is an oil pressure switch ($260 to replace). My mechanic offered to replace tyres for $150 each, I rang [Name Removed] to discuss what could be done, the car I bought that was sold to me with a road worthy was not road worthy! He told me $150 per tyre was too expensive for a Calais... Like to see cheaper? I was also welcome to bring it back to them so they could have their mechanic look at it. They knew full well that I lived a 7 hour drive away, which i was not prepared to do on 4 bald tyres. After many back and forth texts and being ignored for a period of 5 days, I was eventually told they'd give me $20 for a new brake pedal pad. They also refused to tell me who has done the blueslip. Anthony told me there's 28 mechanics in the immediate area and it could have been any one of them. Apparently they dont keep records of acquired blue slips. Not good enough! I contacted Fair Trading, who asked for forms related to sale of car that I should have received, I didn't receive any. I have been slow to answer Fair Tradings emails as I'm a single mum with 3 jobs, it has been hard to find time and money to get car in for a mechanics report.
Hell on earth
Do not go there biggest mistake it will be of your life stay away car City minchabury they cheats and they will and great at cover everything even up if U try two do fight two get purchase they say take it or lose your deposit and hole place no s not just one dealer involved in covering it up deposit receipt 10 000 they would not show me car I payed $10 000 deposit card until I payed another $3800 had be cash would not expect card they drove me bank get cash I payed rest cash when I got back they had modified documents from $13800 two $10000 a...nd the car was modified different front end as well so ask my money back they say no sign the new paper work or lose my deposit $10000 and still had pay $3800 cash on-top or lose my deposit take take modified car different two one I payed deposit on do not go there do not go there do not go there do not go there do not go there
Disgraceful customer service.
I bought a Kia suv from here and it should never of passed rego and was unsafe and illegal for them to hand over a the car with a battery 1/2 the recommended-size and not bolted down. When I asked about it all I got was battery is not part of there 30 day warranty. NO care that I the customer could of been hurt
Department of Fair Trading has had many dealing with this yard.
I wish I had of done better research before purchasing a vehicle from them.
Disgusting after sales care !
The reviewer stated that an incentive was offered for this review
Shame on you Car City - putting money over over safety of people is criminal!!!
I bought a car in August online during lockdown and the car was delivered to my place. I thought the service was great. There was no service book that came with the car. I was under the impression that one of your mechanic's makes sure the car is roadworthy. I know now that this is not true. I had to get the car registered in September and to my dismay, the car has not been serviced for a very long time. The worst being that the brake shoes were worn down so when I braked it was metal on metal. There was a list as long as my arm with things...that had to be done to make this car roadworthy. Shame on you Car City!!! If you put money first over the safety of people, that is criminal!!! I am disappointed in myself for trusting what I thought was a reputable car sales.
Needs to be closed down now, puts lives at risk.
They have risked my daughter and grandchildren's lives.
1st vehicle replaced it failed after 600km and could not be repaired, replacement vehicle also failed after 600km, motor rebuilt on second, failed again, alternator replaced yesterday, they refused to pay, my daughter and 12month old baby stranded on the highway again now because the vehicle has failed again.
It has cost my daughter thousands in repairs just to keep her and her kids safe.
Stranded on highway again now!
Kingz motors should be ashamed and car city for supporting their thievery
Worst Customer care ever.
Sent my Ute back for repair, been almost 7 weeks so far and no Ute far from a reasonable amount of time.
Keep getting told that it has multiple issues and story changes from who you talk to about what work has been done.
I have asked neuromas times for a loan car, replacement vehicle or full refund with cost of added extras, towing and parts replaced that I have paid for, all I get told is we are working on you vehicle and it will get done.
I have submitted a letter of demand which has been ignored and have even been accused of lying by Dan him...
I brought a used car from western city autos, didn't even get home and it blew a head gasket, the strut tower has a crack in it the suspension is shot. I live 4 hours away from dealership, I have to return the car to their shotty mechanic so they can replace the engine this coming Friday. So here's to hoping I don't fry the car on the way back to killa bee mechanical ( guessing that's their dodgy mechanic ). I aint paying for a tow back to Sydney, that's close to $1500. I'm not going to let this go [Name Removed], I will be contacting fair trad...ing and then I will also be contacting the ombudsman come Monday.. What tops it off is I found a dirty used needle in the car. I swear these clowns go to auctions by cars and just throw them on the lot without inspection of any kind. If you see these phony good comments about there ignore it or you will regret it
DO NOT BUY A CAR FROM HERE
Bought a car from Wholesale Auto City at Minchinbury, over 32,000. 9 days later took it to my mechanic who deemed it unroadworthy. Contacted the dealer who wiped their hands of it saying they provided a roadworthy certificate so had fulfilled their obligations. Submitted an application to Fair Trading who contacted them and they blamed the subframe damage on me, had to purchased an independent assessment from the Motor Traders Association at my expense to prove the damage was done prior to my purchase, rectification order was sent to them from ...Fair Trading which they ignored. 2 months to get a Tribunal Hearing date and on the day they received this they emailed agreeing to fix the vehicle but at my expense to tow the vehicle to Sydney 2.5 hours from me. Tribunal ordered they needed to fix and arrange towing for the vehicle. 12 weeks in and I still don't have a car to drive and am hiring a car at $400 per week to maintain employment. Yes you are covered by consumer law but they prey on the assumption that most people will give up rather than commit to the lengthy process. I am now out of pocket over $2500 and still waiting to have my car returned. Their business practices are unethical, unhelpful, negligent and put peoples lives and livelihoods at risk.
I was scammed from Kingz motors. Stay away...
I was sold a car and shown a sale document that had 3 months warranty on it. Then I was asked to sign what I thought was the same document, with highlighted areas to sign which I did. Little did I know I should have read what I was signing as the car had no warranty and iys had nothing but issues. It needed a blue slip for registration which shows that their mechanics are dodgy and the car isn't even looked at. If you want to waste your money and get shafted then go to Kingz motors otherwise stay away. The shops a front for something else...
Never buy from Kingz motors
I will never buy again from Kingz motors. If you do, thoroughly check the car with an independent mechanic. Also, be aware of your rights under Australian Consumer Law when things go wrong
Sold an unroadworthy van
Not sure how their mechanic got their trade going without his daddy being the boss man because I was sold a van that was completely unroadworthy and since going for a service I’m now more desperate for transport than I was when I came to your shop for a car, sickening how you’ll happily take money off people just so you can afford to blow coke in your school butt demountables.
Horrible "customer service"
My experience was mortifying. A few of your employees need to be retrained on "conflict resolution" in a much more professional way.
Questions & Answers
Looking for those who have had issues with Fresh Autos at Car City. I have a Tribunal hearing and want to show the history of "dodgy dealers" and fight to get my money back!
Recently purchased as 2010 Suzuki Swift .$8k ..upon pick up I had to wait 2 hours as it was being registered so a blue slip was obtained that day also. . I tried strapping my daughter's car seat in only to find seatbelt was not bolted in . I drove home only to realise I had no break lights 2 hour trip very dangerous situation so blue slip must have been dodgy. .. I now have major issues with breaks and stearing .. cars leaking fluid and making loud winding noise when I start it up and accelerate .. I contacted Kings motors only to be told it has no warranty I bought the care 8 days ago ... I've contacted ACCC and fair trading . Are they responsible for repairs as I've been sold a Lemon !!!
Not true I've spoken too Fairtrading ... Had a mechanic look over the car it's now been Deemed unroad worthy a blue slip was obtained the date of purchase so they need to rectify all issues ..
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