I now dream of a suburb where all the parked cars are available to borrow at a moments notice, not just sitting idly awaiting it's owner to finish work. A great way to get extra cash (usually $100/wk) for your rarely used car and also allows you to borrow other types of vehicles you might need (i.e. van).
CND listens to the community
CND has a good business model and is always listening to the community for suggestions and improvements. As a car owner sharing my car on the platform, the experience is great. They have a process in place to ensure the car borrowers/renters are responsible. If there is any issue, CND is there to help and stand by my side.
- Verified customer
Cheaper, reliable, accommodating car travel
Don't waste your time with Goget and the others. By using car next door you not only get to where you're going from A to B but you directly fund a neighbour's monthly income that can help them get by each week. Car next door is easy to use, always cheaper, a wide range of options with plenty of cars available; big or small.
A perfect way to share your little-used car
We upgraded our existing car. We were ready to sell the old(er) car as we really don't need a second car that we use once or twice mid-week. We thought we would trial Car Next Door for 12 months. We've actually made more money by sharing it with our local community, than if we had sold it. It's a great feeling to know we are reducing the number of cars on the road. We are sharing a resource with those who may not be able to afford a car or only need a car very ocassionally.
For borrowers, Car Next Door is much more flexible than hiring a car ...from a car rental company. You don't need to hire for 24 hours. You can find a car within walking distance or close by - you don't need to trek to a car depot. For owners, you have the security of knowing that your car is GPS tracked when being borrowed. Borrowers are vetted and must submit before and after photos. You can also set a minimum age for borrowers. We've had the car on the platform now for 6 months and it has been borrowed over 50 times. We've had no issues with borrowers. It's a win win. Give it a go!
I have been renting my vehicle via car next door for 6 months and have found the service to be smooth and positive in every aspect. Processes from the app, to key access, fuel card etc have been well considered and resolved. My car has always been returned in good condition and I’ve found renters to be pleasant and reliable.
Highly recommended, top customer service
It's Airbnb for cars. Share your car when you don't need it. Block it out when you do. Flexible, easy to use app, and a nice growing community of owners and users. I have many regulars now borrowing my car, which is not being used most of the time because I train for work. It's great for a bit of extra side income that really takes minimal effort to set up and maintain. Haven't had any major issues but customer service is prompt and professional. Highly recommended!
- Verified customer
I have been with CND for 3 months & It has been a great side hustle- on average i have made $650 per month. My car is based in Carlton. The owners community is super supportive & so is CND'S customer service. I love being part of the sharing community & the thought I am taking cars off the road. I would encourage anyone to try it or at the least give the customer service team a call for a chat
Easy way to earn extra money!
Great way to earn extra money and reduce the amount of cars sitting idle doing nothing. The platform is generally pretty easy to use and I haven’t had any troubles with any borrowers.
From a UX perspective, the tool used to select a date and time is chunky and not intuitive. If I input my desired block out start date, the finish date should automatically pre-populate and match that of the start date.
- Verified customer
Such a great concept!
I just sold my car that I had on Car Next Door for three years, the platform was great for the car, the community, my hip pocket, the atmosphere and my soul. I was considering selling my car three years ago, but decided I would try it on Car Next Door first. It was a little slow on the uptake, but soon started getting booked often, and then it got some really regular borrowers. By the time I sold it, it was making me $200 - $400 a month, and more than covering the cost of owning a car, not to mention the waste in it sitting around doing nothing. I sold it in the end because life is all becoming a bit overwhelming after having a small child, but I sold it on condition of it remaining on the platform, which it has!
Great idea from a cool company!
Car Next Door is a great example of a company with a good idea that executes it well. I also love the ethos behind their business model.
My car makes extra money on their platform when I’m not using it. The team is great. The support is comprehensive. I really like how much they take care of me as an owner. I feel like my car is very safe on the platform and it makes me feel closer to my community by being able to lend my car to my neighbors.
A borrower recently had a small accident in my vehicle. CND is paying me for the time it takes to get repaired and for all the repairs. It doesn’t get much better than that!
CND promptly resolved the issue I had and refunded my DCL. Am happy with their overall response.
They have a turn around time of 12 days if your car is damaged. How silly can that be? You expect someone to wait for 12 days and then follow your idiotic ABCD..god knows how many steps and each step taking the customer service 12 days which means once your car is damaged, you have to wait at least 60 days for repair. I have been waiting for over 90 days already and still counting.
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