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CarFlexi

CarFlexi

1.2 from 131 reviews · View Statistics

Reviews

1.0

18 reviews
5
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Fran H
Fran HAustralian Capital Territory

Scam site

published

This website is a scam. Price went from $560 to $4200 as soon as you try to book.They are also linked to multiple sites. Do not waste your time or money

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeNil
Received Booked VehicleNo, I received a worse vehicle
Don
DonMetropolitan Adelaide, SA

Wish I’d checked the reviews first !

published

I booked a car (admittedly at short notice) through CarFlexi. They were happy to accept my booking (and my money). Arrived at my destination airport and still did not have a confirmation, so rang the hire company direct to find that they had no cars available. I finished up having to go to one of the ‘big 4’ and paying twice what I had been offered. Thankfully paid by PayPal so my money was safe.

Would never go anywhere near their website again.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeToyota Camry
Received Booked VehicleNo, I received a worse vehicle
  • Verified

Fraud in Mexico rental

published

I was led to believe that the price would include all insurance, when I got to Budget they asked for an extra 35$ a day (more then the cost of the rent) for insurance, when I told them all insurance was paid they just kept with the same.
I ended wasting half a day of my trip to get another car and paying more.
When I asked for a refund for what they charged me they refuse.
Will press charges.
Do not rent from them!!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle
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Jidge
JidgeSouth East Queensland, QLD

A Stressful Terrible Experience

published

We booked a vehicle for 8am Monday morning, late on Sunday afternoon. My partner's car had broken down and he needed a vehicle for his work week. I took a screen shot of where it said "Your booking is completed" and we thought we would receive an email about where to pick the car up, early the next morning.

We got an email saying that a confirmation would come in the next 12 hours and as that was going to be in the middle of the night, we had to look in the morning. No confirmation email came.

We could see by the email that it was Avis, so we turned up at Avis at 8am, only to find that it was only a request and so had to take a car over $200 dearer. Not only that, Car Flexi withdrew $117.60 and so far haven't returned it.

Value for Money
Transparency
Customer Service
Booking Process
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle

If I could give 0 stars I would.

published

Hidden fees from this company. Misleading information and wont refund money
Scam website. Do not use.
AVOID AT ALL COSTS. BOOK directly with the car hire place. This site is illegal practises.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle Typehyandai
Received Booked VehicleNo, I received a worse vehicle
Santhosh  Kumar
Santhosh KumarGreater Melbourne (Outer), VIC
  • 2 reviews

This is the worst service I ever had.

published

I have booked a car and not able to pick up if there stupid policy that a P- Plater is not able to hire a car. They haven’t even mentioned on the time of booking. And when asked for a refund they said they can’t refund and hang up the phone. What a crap service.

Booking Process
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle
Lola
LolaSydney, NSW
  • 10 reviews
  • 16 likes

Will never use again

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle
  • Verified

Run away...

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeDacia Duster
Received Booked VehicleNo, I received a worse vehicle
Richard F
Richard FSydney, NSW
  • 3 reviews
  • 4 likes

Would give zero rating if possible

published
Value for Money
Transparency
Customer Service
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeNissan Tiida
Received Booked VehicleNo, I received a worse vehicle
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Thieves

published

Still awaiting our 300$ deposit after they cancelled our booking without our permission. Left us stranded at Auckland airport for two hours. Rude staff offered us no alternatives at all

Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle

PLEASE TAKE EXTREMELY CARE FOR PEOPLE USE THIS SERVICE

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle

DO NOT USE. Took my deposit of $70 and it was never deducted from the full rental DO NOT TRUST CARFLEXI OR EUROPCAR.

published

FRAUDSTERS. DO NOT USE OR TRUST. Europcar acknowledged my booking but said they never received the deposit I paid via carflexi. Carflexi won’t refund and Europcar won’t acknowledge the deposit even though they acknowledged the booking, they just charged the full amount.
Each company blames the other. A con on behalf of CARFLEXI -DO NOT USE

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle

Con Men - Was given old Skoda with 54,000 Kms - Think it was an old Taxi

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeAutomatic
Received Booked VehicleNo, I received a worse vehicle
  • Verified

The worst service I have ever (not) received!

published

Never such bad service in my life.
Unbelievably, after I had to walk out on the service appointed by carflexi on what should be a very simple car pick up at Brisbane airport (for my partners birthday!) I walked out. When I tried to recoup whatever deposit was available to me, and explained the circumstances, they said it was MY PROBLEM.
MY PROBLEM!!!! Think twice if ever thinking of doing anything with this company... Or it will end up being YOUR PROBLEM!!!!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeHyundai Kona
Received Booked VehicleNo, I received a worse vehicle
Phoenix cheng
Phoenix chengSouth East Queensland, QLD

Rubbish car rental company, don’t know why this company still exist.

published

Booked a car through this crap organisation, deposit made, booking confirmed. When I arrived bargain car rental, they said no car awailavle and bargain had informed this rubbish company. They did not give me any noticed, and declined to admit that it is their responsibility. And they took my deposit and did not give me back yet. I am going to fair trade to complain this company and I hope people do not Use this company ever

Value for Money
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle
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Questions & Answers

mopsy
mopsyasked

Cars are advertised at from 11.2/day but when you access the 'deal' there is nothing at 11.2/Day. Have others been mislead??

No answers
peter pmp
peter pmpasked

what is your ph no the gold coast?

No answers
Colleen C.
Colleen C.asked

I hired a car in Brisbane. Unfortunately discovered a dent in the boot after having it parked in shopping.
centre car park. Took 'Full Cover' Have all the info, required. Where to post it? Is the address really in Greece? Bargain Reatal Cars took $ 500.00 from our credit card on booking. Have taken the liberty of taking another $450.00 for the damage plus for ther damage not known to us or discussed. can funds be removed without discussion? Colleen C.

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