1 photo
CarFlexi

CarFlexi

1.2 from 137 reviews · View Statistics
See the Best Car Rental Services in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for CarFlexi? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

1.2
137 reviews
  • Value for Money
    1.0 (59)
  • Transparency
    1.0 (44)
  • Customer Service
    1.0 (57)
  • Booking Process
    1.7 (47)
  • Vehicle Condition
    2.5 (30)
  • Received Booked Vehicle
Previous
Next
Irene D.
Irene D.Perth, WA

AVOID THEM AT ALL COSTS

published

I booked through this site and the cost ended up being horrendous. I wanted unlimited k's and when I went to pick up the car the amount it told me I had to pay was incorrect. They didnt mention about the extra $100 for going further than 500k's from Perth .... the insurance and bond payable in cash wasnt mentioned. The insurance was disgustingly over priced. The rental company No Birds werent much better either..... wouldnt use them or Car Flexi again. Go direct and use Hertz Avis or any other big name. May be a bit more expensive but what they say you have to pay is what it is and no hidden agendas. They should be banned and blacklisted!

Value for Money
1/5
Transparency
1/5
Irene D.
Irene D.

Also when I took the car back I was supposed to get the $500 bond back immediately and now I have to wait a week!! What a bunch of crooks them and NO BIRDS

  • Verified

Don't use Carflexi and Carwiz (Athens). They cheat for money !!!

published

We made booking CFE92B1F. 21/06/21 from our card was debited UAH 3511.43/about 108 euro. We thought it was prepaiment for car. But when we arrived, the Carwiz (Athens) administration said, that we have to pay EUR 257.62. They explaind 108 euro is Car flexi fee for booking service. So we rent a car for a week for about 257.62+108=365 euro. Such high price for economy car you don't find in most Europe.
Also we booked disel car, but received petrol instead.
I won't recommend to use Carflexi and Carwiz.

Value for Money
1/5
Transparency
1/5
Geoffrey T.
Geoffrey T.Metropolitan Adelaide, SA

Thieves

published

Be warned, if you use this 'booking agent' you will lose your deposit if you cancel. They have no Australian address or a contact phone number. How convenient.
Avoid CarFlexi they're White-Collar thieves.

Value for Money
1/5
Transparency
1/5

DOWN PAYMENT TAKEN WITHOUT AUTHORISATION

published
Value for Money
1/5
Transparency
1/5
Car Rental Services

Find out how CarFlexi compares to other Car Rental Services

Know better, choose better.

Compare all
AndrewF
AndrewFGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

Seems like a good deal, until things change and then they keep your money

published

We rented a car through CarFlexi and all seemed fine until Covid forced us to change the dates of our rental. Cancelling was going to cost but transferring didn't, however the next rental they charged a bigger deposit. Again, because of COVID closing boarders we had to change. This time we cancelled and Carflexi kept our entire deposit. What a rip off. Stay with the real rental car companies where you only pay when you get to the counter.

Value for Money
1/5
Transparency
1/5

Ripped Off

published
Incentivised Review No
  • Verified

Do not use them

published

These guys are not to be trusted.

They have deducted money repeatedly from my credit card for a non-existing booking and now they are not even responding. There is no response to the emails I have sent with the screenshot of the unauthorised transaction

Value for Money
1/5
Transparency
1/5

Shocking!

published

Shocking. Thought it was a scam. Can't get hold of them. Phone number on website was invalid. They took money out of our credit card. No response via email at all.

Value for Money
1/5
Transparency
1/5
Tony Page
Tony PagePerth, WA

Scam and misleading off shore

published

Booked a refundable booking and thankfully used PayPal. They are an off shore company and all transactions are accompanied with extensive additional international bank transfer fees that are not covered by PayPal. Finally got my booking cancelled and a portion of the money back from PayPal, but not all of it and not all the bank fees.
DO NOT EVEN CONSIDER USING.

Value for Money
1/5
Transparency
1/5
Car Rental Services

Find out how CarFlexi compares to other Car Rental Services

Know better, choose better.

Compare all
Nikeeta
NikeetaSydney, NSW
  • 5 reviews
  • 1 like

SCAM! BEWARE!

published
Value for Money
1/5
Transparency
1/5
Fran H
Fran HAustralian Capital Territory

Scam site

published

This website is a scam. Price went from $560 to $4200 as soon as you try to book.They are also linked to multiple sites. Do not waste your time or money

Value for Money
1/5
Transparency
1/5
Sam
SamMelbourne
  • 3 reviews
  • 2 likes

Upset, disappointed and ANGRY

published

We hired a car from carflxi, paid deposit, arrived at Sydney airport, called the office to let them know that we've arrived, the answering machine telling us to wait to be connected to an authorised person, waited for one and a half hour, no shuttle bus came to pick us up, they cancelled our booking claiming we didn't show up, we didn't get our deposit refunded

Value for Money
1/5
Customer Service
1/5
Car Rental Services

Find out how CarFlexi compares to other Car Rental Services

Know better, choose better.

Compare all

Shocking, misleading and a scam

published

Do not hire through these people. They took a ‘deposit’ yet when I turned up for my car there was no acknowledgement of this deposit and I had to pay the full amount even though I had already paid $88 to this company.
No one will return my calls or respond to my email. The phone gets cut off all the time.
VERY DISAPPOINTING!

Value for Money
1/5
Transparency
1/5
Don
DonMetropolitan Adelaide, SA

Wish I’d checked the reviews first !

published

I booked a car (admittedly at short notice) through CarFlexi. They were happy to accept my booking (and my money). Arrived at my destination airport and still did not have a confirmation, so rang the hire company direct to find that they had no cars available. I finished up having to go to one of the ‘big 4’ and paying twice what I had been offered. Thankfully paid by PayPal so my money was safe.

Would never go anywhere near their website again.

Value for Money
1/5
Transparency
1/5
  • Verified

Hidden additional fee to be paid at the airport

published

I booked a car with Carflexi online nand paid required fee. At the airport, when picking up the car, it turned out that additional fee was required. The second fee was not mentioned before I made the booking. I used another rental company but never received back the initial payment. Looks like a scam to me...

Value for Money
1/5
Transparency
1/5
Page 1 of 6

Questions & Answers

mopsy
mopsyasked

Cars are advertised at from 11.2/day but when you access the 'deal' there is nothing at 11.2/Day. Have others been mislead??

No answers
peter pmp
peter pmpasked

what is your ph no the gold coast?

No answers
Colleen C.
Colleen C.asked

I hired a car in Brisbane. Unfortunately discovered a dent in the boot after having it parked in shopping.
centre car park. Took 'Full Cover' Have all the info, required. Where to post it? Is the address really in Greece? Bargain Reatal Cars took $ 500.00 from our credit card on booking. Have taken the liberty of taking another $450.00 for the damage plus for ther damage not known to us or discussed. can funds be removed without discussion? Colleen C.

No answers
See all CarFlexi questions

Get an answer from our members

Other Car Rental Services

See all Car Rental Services

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.