AVOID THEM AT ALL COSTS
I booked through this site and the cost ended up being horrendous. I wanted unlimited k's and when I went to pick up the car the amount it told me I had to pay was incorrect. They didnt mention about the extra $100 for going further than 500k's from Perth .... the insurance and bond payable in cash wasnt mentioned. The insurance was disgustingly over priced. The rental company No Birds werent much better either..... wouldnt use them or Car Flexi again. Go direct and use Hertz Avis or any other big name. May be a bit more expensive but what they say you have to pay is what it is and no hidden agendas. They should be banned and blacklisted!
Don't use Carflexi and Carwiz (Athens). They cheat for money !!!
We made booking CFE92B1F. 21/06/21 from our card was debited UAH 3511.43/about 108 euro. We thought it was prepaiment for car. But when we arrived, the Carwiz (Athens) administration said, that we have to pay EUR 257.62. They explaind 108 euro is Car flexi fee for booking service. So we rent a car for a week for about 257.62+108=365 euro. Such high price for economy car you don't find in most Europe.
Also we booked disel car, but received petrol instead.
I won't recommend to use Carflexi and Carwiz.
Be warned, if you use this 'booking agent' you will lose your deposit if you cancel. They have no Australian address or a contact phone number. How convenient.
Avoid CarFlexi they're White-Collar thieves.
DOWN PAYMENT TAKEN WITHOUT AUTHORISATION
When I booked a car there was no mentioned about a deposit down payment. I received an email confirming my booking via email. On the booking confirmation there was no mention of how the car can be cancelled and where to ring. There was only a car rental provider phone number with confirmation number. I needed to cancel the booking due to Covid restrictions so I rang the car provider as this was the only phone number provided on the booking confirmation. The car provider cancelled the booking 10 days prior to pick up date. Few weeks later I rea...lised that down payment was taken from my credit card without my authorisation. I contacted Carflexi to ask for a refund but they refused. Please be aware that this is a third party supplier and obviously do not keep in contact with car providers. The car providers reservation and customer service team verified that my booking was cancelled 10 days prior to pick up date but Carflexi ignored this and refused to repay the monies taken from my credit card. I will never use Carflexi again.
Seems like a good deal, until things change and then they keep your money
We rented a car through CarFlexi and all seemed fine until Covid forced us to change the dates of our rental. Cancelling was going to cost but transferring didn't, however the next rental they charged a bigger deposit. Again, because of COVID closing boarders we had to change. This time we cancelled and Carflexi kept our entire deposit. What a rip off. Stay with the real rental car companies where you only pay when you get to the counter.
We Booked with Carflexi at the last minute as another option had fallen through, a very stressful time as travelling for an operation for our elderly father. The Price Enterprise charged was the same as quoted at Carflexi. We purchased insurance online whilst picking up the car as Enterprise insurance was too expensive.
Carflexi is blatantly fraudulent, on return the rental agent advised us that they auto fill the section for cover which we definitely did not agree to when filling out the online booking form.
They fail to mention any addit...
Do not use them
These guys are not to be trusted.
They have deducted money repeatedly from my credit card for a non-existing booking and now they are not even responding. There is no response to the emails I have sent with the screenshot of the unauthorised transaction
Shocking. Thought it was a scam. Can't get hold of them. Phone number on website was invalid. They took money out of our credit card. No response via email at all.
Scam and misleading off shore
Booked a refundable booking and thankfully used PayPal. They are an off shore company and all transactions are accompanied with extensive additional international bank transfer fees that are not covered by PayPal. Finally got my booking cancelled and a portion of the money back from PayPal, but not all of it and not all the bank fees.
DO NOT EVEN CONSIDER USING.
Booked through Carflexi this morning as they were one of the first to show up on Google when I searched car hire. Should have known when the website had an extremely simple layout that something wasn't right. Somehow the car hire jumped $100 when I went through to the final payment stage and they took an odd deposit amount of $107.... they also offered unlimited kms on cars in Darwin NT which no legit car hire company does. Should have been another warning sign. I cancelled my booking immediately and was told in an automated email that the mone...y has been refunded and to wait A MONTH to contact them if it hasn't!?!?! I called my bank once I received that email and luckily they're able to look after me and reverse the transaction, also had my bank card blocked and a new one sent out just incase these people attempted to take more.
This website is a scam. Price went from $560 to $4200 as soon as you try to book.They are also linked to multiple sites. Do not waste your time or money
Upset, disappointed and ANGRY
We hired a car from carflxi, paid deposit, arrived at Sydney airport, called the office to let them know that we've arrived, the answering machine telling us to wait to be connected to an authorised person, waited for one and a half hour, no shuttle bus came to pick us up, they cancelled our booking claiming we didn't show up, we didn't get our deposit refunded
Shocking, misleading and a scam
Do not hire through these people. They took a ‘deposit’ yet when I turned up for my car there was no acknowledgement of this deposit and I had to pay the full amount even though I had already paid $88 to this company.
No one will return my calls or respond to my email. The phone gets cut off all the time.
Wish I’d checked the reviews first !
I booked a car (admittedly at short notice) through CarFlexi. They were happy to accept my booking (and my money). Arrived at my destination airport and still did not have a confirmation, so rang the hire company direct to find that they had no cars available. I finished up having to go to one of the ‘big 4’ and paying twice what I had been offered. Thankfully paid by PayPal so my money was safe.
Would never go anywhere near their website again.
Hidden additional fee to be paid at the airport
I booked a car with Carflexi online nand paid required fee. At the airport, when picking up the car, it turned out that additional fee was required. The second fee was not mentioned before I made the booking. I used another rental company but never received back the initial payment. Looks like a scam to me...
Questions & Answers
Cars are advertised at from 11.2/day but when you access the 'deal' there is nothing at 11.2/Day. Have others been mislead??
what is your ph no the gold coast?
I hired a car in Brisbane. Unfortunately discovered a dent in the boot after having it parked in shopping.
centre car park. Took 'Full Cover' Have all the info, required. Where to post it? Is the address really in Greece? Bargain Reatal Cars took $ 500.00 from our credit card on booking. Have taken the liberty of taking another $450.00 for the damage plus for ther damage not known to us or discussed. can funds be removed without discussion? Colleen C.
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