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Carhood Car Owner

Carhood Car Owner

1.4 from 108 reviews · View Statistics

Reviews

  • Value for Money
    1.3 (58)
  • Transparency
    1.1 (33)
  • Customer Service
    1.4 (61)
  • Booking Process
    2.3 (27)
  • Vehicle Condition
    2.3 (24)
  • Received Booked Vehicle
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Mudassar R.

Mudassar R.Greater Melbourne (Outer), VIC

Its a Scam and defaulter company

published

Its a big scam and they use your car to earn money and will not give you any promised money. They owe me 250$ as they rented out my car for 11 days. But when it comes to pay out my money they stated that they are not in position to pay any money to any of its client. So don't give them your car at all.

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No payment for over 1 year

published

No payment for over 1 year, if i can give 0 star i will do it, i have been call 10+ and email 10+ no one care,
can someone advice me what can i do?

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The reviewer stated that an incentive was offered for this review

Doda

DodaGreater Melbourne (Metropolitan), VIC

  • 3 reviews

No payment for over 6 months

published
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Adesh

Adesh

  • 3 reviews

Beware its a scam now

published
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3 comments
Carhood
Steven J.Carhood
Adesh
Adesh
Adesh
Adesh

Hi Steven

Till date, I haven't received my payout or the reimbursement of the tolls used by other drivers.
Can you please look into it on urgent basis.

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Erin B

Erin BSydney, NSW

THEIVES WHO DAMAGE PROPERTY

published

- Owe me thousands of dollars and I'm yet to see any of the money legally owed to me
- Damaged my car and failed to repair it properly
- Returned my car in horrible condition and unsafe to drive
- Staff DO NOT CARE about you or your car
- CARHOOD are professional thieves, liars and scammers!

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Davide

DavideSydney, NSW

money owing

published

Hi Carhood,

We still waiting to get paid for our 2 listing from last year. How do I get those money?

We been waiting enough i think. How can i find someone to speak to?

Incentivised ReviewNo
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Beware! Shonky business

published

I left my car with Carhood for 67 days and I can see from my account with them, that it was rented out over a dozen times. The car was returned to me, and there were a couple of minor issues... BUT nothing more than the criminal activity of earning money from renting out my car, then not paying me a cent.
I have now been chasing my money owed, for over a year.
I received an email from Carhood 5 months ago (in May 2019) about how excited they were to receive more funding from investors and promised to pay me within 4-6 weeks.
All up, it has now been over 14 months of promises... and I still have not been paid.
Please also check the Current Affair report and many complaints lodged with ACCC.

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Review collected in partnership with Carhood

Kyle O.

Kyle O.South East Queensland, QLD

Complete SCAM. Do not give them your vehicle!

published
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George H.

George H.Sydney Surrounds, NSW

Carhood renting out your car ... stay away !!!

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Davo

DavoGreater Melbourne (Outer), VIC

No Payment!!

published

Add me to the list. They owe me $500 for renting out my car May to July 2019. I have used them before with no problems, but they are obviously having financial problems recently.

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Imi

ImiSouth East Queensland, QLD

Awaiting carhood payment for over 3 moths. Is this some fraudulent scheme car hood is running?

published

Extremely poor and a disappointed customer. I am waiting to be paid for over three months from carhood. When will I get paid? Is this some fraudulent scheme car hood is running?I left my car with car hood in may/June 2019 for 6 weeks. I am meant to be paid close to $300. When I called they said they waiting for funds and il will be paid soon. It's been 3 months since my call to them and haven't heard back since. They made money renting my car out. Is this a fraud company?

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Enrico N.

Enrico N.Sydney, NSW

  • 3 reviews
  • 4 likes

Carefull!!! Damage to car and no Payout, big Scam!!!!

published

I left my car with them for 6 weeks and on my return after many issues when dropping off and pick up I never got paid, they said they had no money and the new investor will pay. this was Christmas new yar 2018-2019, until today no money!
Please also see the Current Affair report and many complaints lodged with ACCC.

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2 comments
Carhood
Steven J.Carhood
Enrico N.
Enrico N.

I did chat with them and they been told nothing. Don’t think payment outstanding since Feb and not it is September, that is 7 month.

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they never pay you and they don't take care your car at all

published

I traveled oversea for a long time and they never pay me for leasing out my car. It's been for a few months. They did not take care my car and I am paying for damage out of my own pocket.

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1 comment
Carhood
Steven J.Carhood
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No Payment! Don't List Your Car!

published

Got my car back early March 2019, now is already Sept, 6 months ago... My car got damage at the back, cost $450 to fix. No car listed payment no car claim payment either. Email few times no reply; call up, they say only for pick up and drop off service; live chat, they say will get the payment pay as soon as possible but don't know when will get it. I think this company is bankrupt soon. Anyway to report them?

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1 comment
Carhood
Steven J.Carhood
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Katie

KatieSouth East Queensland, QLD

They don’t pay

published

I left my car with them for a year while I was overseas. I picked it up in December 2018. 10 months and many emails later and I still have not been paid. Their customer service online chat could not tell me when I will get paid and the accounts email address they refer you to does not respond.

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1 comment
Carhood
Steven J.Carhood
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John

JohnMelbourne

  • 6 reviews
  • 1 like

No payment after car was rented out

published

Share my Car and it was rented out for 4 days and i have not received payment. Its almost 2 months now . You cannot call and speak t ok anyone because they direct everycall to a live chat. Did a Livechat with them abd their response was they are still trying to sort out a payment glitch in their system . They also said something about using the funds they receive for other expenses first. Its an absolute scam . They make use of your car to make money , give u free airport parking , promise you 25% but give u nothing .

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1 comment
Carhood
Steven J.Carhood
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DanVe1255

DanVe1255Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Let's go public with this

published

Carhood have not paid out on our car hire and tolls used over a yr ago. I think it is necessary to on national television to hold them accountable. I am contactable and happy to arrange

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1 comment
Carhood
Steven J.Carhood
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Russell

RussellHunter Region, NSW

Carhood avoiding taking responsibility for damage to my car

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2 comments
Carhood
Steven J.Carhood
Russell
Russell
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Do Not Use This Company Ever

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2 comments
Carhood
Steven J.Carhood
Nalvith
Nalvith
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Guillaume

GuillaumeGreater Melbourne (Inner), VIC

My car was stolen while rented out. 10 months later they still owe me $3.5k

published

I left my car with Carhood while I was travelling overseas. During the trip they informed me my car had been stolen while being rented out.
It's been a nightmare to get hold of them. They still owe me their insurance excess ($3000) and my owner earnings ($500).
Terrible customer service, case manager changed over this period of time, CEO made an excuse statement promising payments would resume within 4 to 6 weeks. It's been more than 2 months since this statement.
They don't take phone requests anymore, you get redirected to a live chat on their website. But the chat is not "live anymore". It's just a gateway to a generic email, with a not followed-up promise to get back to me within 2 business days.

Avoid at all cost.

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