1 photo
Carhood Car Renter

Carhood Car Renter

3.6 from 102 reviews · View Statistics

Reviews

  • Value for Money
    4.9 (38)
  • Transparency
    4.8 (30)
  • Customer Service
    4.9 (38)
  • Booking Process
    4.9 (34)
  • Vehicle Condition
    4.7 (36)
  • Received Booked Vehicle
Previous
Next
MMB
MMBSydney, NSW
  • 3 reviews
  • 2 likes

Good value service

published

Arrived at Melbourne and called for the bus. The car was fine - only didn't have some wiper fluid in it - but drove fine with no issues. Had a nice trip and had no concerns - really a great concept and great value for the renter.

The return was painless.

Value for Money
Transparency

Cheap and easy

published

Everything went well with our rental. The car was exactly what we needed and we had no problems with it. Carhood we’re great with confirming the drop off and making sure we knew how to carry out a late drop off.

Value for Money
Transparency

Would come straight to you should we have known.

published

Not a big name but simple, hassle-free, user-friendly, and straightforward service. Car in a reasonably good condition. We went as far as the 12 Apostles on the Great Ocean Road. A refund wa made immediately to the credit card once we returned the car.

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Dear Sir,

Thank you for that kind feedback! We do aim to give the best service possible. Looking forward to your next visit in Melbourne!

Car Rental Services

Find out how Carhood Car Renter compares to other Car Rental Services

Know better, choose better.

Compare all
Crazy
CrazySouth East Queensland, QLD
  • 2 reviews

Rental experience

published

Customer service was prompt and friendly
The bond was dealt with professionally
the vehicle was exactly as ordered which was clean, tidy and mechanically sound
We did about 450k for business without and problems

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Dear Ma'am/Sir,

Thank you for your kind feedback. We do aim to give the best service possible. Hope to see you again!

Vicki C.
Vicki C.Perth, WA

Easy pick up and return, cheap, clean easy to drive car

published

Quick trip, perfect and reasonably priced. Professional staff, clean car, simple paperwork. Deposit refunded immediately. Staff advise on refuelling and location of servo much appreciated.Help with luggage and advise on best route was great

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Dear Vicki,

Thank you for that wonderful feedback! We do aim to please :) Hoping to see you again on your next trip!

Best option on a budget

published

I was not sure about using this service as it was unknown to me but will definitely use again due to there great service and rates. The car was what I ordered and the bond was returned within a couple of days.

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Hi Mate,

Thank you for your feedback! We definitely aim to give the best service. Looking forward to your next trip with us!

Gie
GieMetropolitan Adelaide, SA

Great friendly service.

published

Excellent price & Great friendly service. Car has no sticker so ot feels so private
Bond was cleared the next day.
Car provided is perfect for our business trip.
Will definitely recommend to friends.

Value for Money
Customer Service
1 comment
Carhood
Steven J.Carhood

Dear Gie,

Thank you for that wonderful feedback! We do strive to give the best service. Looking forward to your next trip with us!

Perfect location for hire car

published

I am very happy with very good service
Good support to all time
Car conditions very nice
I like one of this drop car after business hours so no rush
I get deposit back 100% within 4 days
I give 5* I hired car for 3 days and it's very cheap price everything good

Thank you very much

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Dear Girish,

Thank you for your feedback. At Carhood, we aim to give you the best service possible. Looking forward to your next trip with us!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Easy rental

published

Exceptional customer service, explained everything clearly, small economical car for driving around Melbourne, perfect for our needs. Shuttle service to and from airport, great driver, very friendly, helpful and courteous.

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Hi Jok,

Thank you for your feedback! We do strive to give the best service every time. Looking forward to serving you again!

Car Rental Services

Find out how Carhood Car Renter compares to other Car Rental Services

Know better, choose better.

Compare all

Excellent service, great car, awesome price!

published

Pretty much all in my title - easy to communicate with, lovely people who picked us up from the airport and explained the rental t&c's to us, car was exactly as we'd been advised - super easy! My only suggestion would be to maybe offer renters the information that a service station is not too far from the drop-off point, just to make things even easier than they already were :-D

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Hi E,

Thank you for your feedback! We do strive to give the best service every time. We will take note about informing renters on the nearest service station. Looking forward to serving you again!

Daniel N.
Daniel N.South East Queensland, QLD

Easy As

published

Good customer service, all the kinks were ironed out via email, instructions were simple and quite easy to follow, Payment was easy. And the Vehicle was exactly what I needed!

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Hi Daniel,

Thank you for that kind review. We are glad that our service met your expectations. We look forward to serving you again. Thank you for choosing Carhood for your rental needs!

Excellent service would recommend and use again.

published

Collected from airport promptly and bond returned promptly. The car we received was exactly what I booked and met our families needs. We used the car for a holiday to visit family.

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Hi Leigh,

Thank you for taking the time to leave us such a nice review. We're glad that our service has met your expectations. We look forward to serving you again. Thank you for choosing Carhood for your rental needs!

Kostas S.
Kostas S.Sydney, NSW

Very good.

published

Very polite and helpful staff. Payment handled very well.
I was expecting a different car.
I used to car to attend to a three day conference. Everything was fine. After all i was satisfied.

Incentivised ReviewNo
1 comment
Carhood
Steven J.Carhood

Hi Kostas!

Thank you for that kind feedback. We do aim to give great customer service everytime. We hope to see you again on your next trip. Thank you for choosing Carhood!

Daz
DazHunter Region, NSW
  • 2 reviews
  • 1 like

Brilliant !!! Highly Recommend !!

published

We hired our car through Carhood for 2 days in Brisbane withe the family and they were superb . Customer Service was second to none !! We got a free upgrade to a larger newer vehicle for free . No hassles , no problems . The smoothest car hiring process I have ever experienced
Will be back and will definitely use them again.

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Thank you for choosing Carhood! We are glad that you had a pleasant experience with our service.

Smooth Experience

published

Nice people, smooth experience on pick up and drop off. Perhaps be a little more clear on the trade-offs for toll payments. The car had some mileage but ran great.

Value for Money
Transparency
1 comment
Carhood
Steven J.Carhood

Thank you for the heartwarming feedback Jimmy. We really appreciate it. Kind regards.

Car Rental Services

Find out how Carhood Car Renter compares to other Car Rental Services

Know better, choose better.

Compare all
Page 1 of 4
See all Carhood reviews

Questions & Answers

Sorry, there are no questions about Carhood Car Renter but you can read 16 questions about Carhood.

Get an answer from our members and Carhood representatives

Carhood Car Renter

Other Car Rental Services

See all Car Rental Services

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.