Car hood swiftly took 4K out of my bank for scratches on rim and tyre of one wheel and returned nothing. No reply to emails or calls since and this was over a year ago. 1300 number is disconnected. I want my money back
Great friendly service.
Excellent price & Great friendly service. Car has no sticker so ot feels so private
Bond was cleared the next day.
Car provided is perfect for our business trip.
Will definitely recommend to friends.
Value for money
We were picked up promptly. Informed of our responsibilities, the customer service was good.
The vehicle wasn't the one we expected but we were upgraded to a better car at no extra cost. We wer wuite happy.
Brilliant !!! Highly Recommend !!
We hired our car through Carhood for 2 days in Brisbane withe the family and they were superb . Customer Service was second to none !! We got a free upgrade to a larger newer vehicle for free . No hassles , no problems . The smoothest car hiring process I have ever experienced
Will be back and will definitely use them again.
Easy and multiple efficient
Pick up at airport and car pick up smooth and efficient. Customer service representative great and knowledgeable. Vehicle upgrade more than expected and more than met our needs and nicely cleaned.
Best value rental car we have rented
Clean and reliable
Comes highly recommended
Immediate delivery to airport which all helped towards a great Australian holiday
If you do not use this company you are missing out on a great experience
First Time user
Had a great experience for my first carhood experience. Friendly staff , nice car great price I couldn't have been more impressed. I will definitely use them again and recommend carhood to my friends
Great friendly service
We hired a car over a 3 day period in March. We were picked up from the airport promptly. There was no drawn out process when we got back to the office, we were on the road within 10 mins. Staff were efficient and really friendly, car was beautifully clean. The whole experience was stress free. and at the end of the hiring they were happy to drop us at the ship terminal. Well done guys.
Went off without a hitch. Fast, efficient, friendly,courteous people.
Out of town travel. Was a good little car & the petrol use was even better than I’d hoped.was nice to have that big of freedom even though public transport is pretty damn good & cheap in the big cities.
Questions & Answers
Why this Carhood.com.au can not be log in, its this company broken?
We had some technical difficulties the past days which is why our site was down. It is already available now.
i notice you can answer questions ... answer positive feedback but when people ask about where our money is there are no longer answers ... yet you continue to takepeoples cars rent them out and receivfe money for them. WHERE ARE OUR PAYMENTS
How can I access the so called "web chat" which doesn't seem to be on the home page? (whether i am logged in or not - tried IE/FF/Chrome during 9-5) I have issues with the payments, fees and damage claim...
Emails are not getting answered, and calling them just get hung up and pointed to a "web chat" which i can't find.
Just wondering has anyone who rented their car to Carhood being paid?
I doubt any one got paid from carhood. Do not leave your car there at all. They just make money out of the car. Never pay you.
I have left my car there 3 times now and it hasn't been rented out so i cannot speak personally about not getting paid for rent however I have read a number of other reviews that claim they haven't been paid or had to wait a long time.
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