Arrived at Melbourne and called for the bus. The car was fine - only didn't have some wiper fluid in it - but drove fine with no issues. Had a nice trip and had no concerns - really a great concept and great value for the renter.

The return was painless.

Everything went well with our rental. The car was exactly what we needed and we had no problems with it. Carhood we’re great with confirming the drop off and making sure we knew how to carry out a late drop off.

Not a big name but simple, hassle-free, user-friendly, and straightforward service. Car in a reasonably good condition. We went as far as the 12 Apostles on the Great Ocean Road. A refund wa made immediately to the credit card once we returned the car.

Customer service was prompt and friendly
The bond was dealt with professionally
the vehicle was exactly as ordered which was clean, tidy and mechanically sound
We did about 450k for business without and problems

Quick trip, perfect and reasonably priced. Professional staff, clean car, simple paperwork. Deposit refunded immediately. Staff advise on refuelling and location of servo much appreciated.Help with luggage and advise on best route was great

I was not sure about using this service as it was unknown to me but will definitely use again due to there great service and rates. The car was what I ordered and the bond was returned within a couple of days.

Excellent price & Great friendly service. Car has no sticker so ot feels so private
Bond was cleared the next day.
Car provided is perfect for our business trip.
Will definitely recommend to friends.

I am very happy with very good service
Good support to all time
Car conditions very nice
I like one of this drop car after business hours so no rush
I get deposit back 100% within 4 days
I give 5* I hired car for 3 days and it's very cheap price everything good

Thank you very much

Exceptional customer service, explained everything clearly, small economical car for driving around Melbourne, perfect for our needs. Shuttle service to and from airport, great driver, very friendly, helpful and courteous.

Pretty much all in my title - easy to communicate with, lovely people who picked us up from the airport and explained the rental t&c's to us, car was exactly as we'd been advised - super easy! My only suggestion would be to maybe offer renters the information that a service station is not too far from the drop-off point, just to make things even easier than they already were :-D

Good customer service, all the kinks were ironed out via email, instructions were simple and quite easy to follow, Payment was easy. And the Vehicle was exactly what I needed!

Collected from airport promptly and bond returned promptly. The car we received was exactly what I booked and met our families needs. We used the car for a holiday to visit family.

Since discovering Carhood a few years ago I use them every time I go to Melbourne... Way more economical than any other transport option and always good service. I have never had a problem with a vehicle or charges.

Very polite and helpful staff. Payment handled very well.
I was expecting a different car.
I used to car to attend to a three day conference. Everything was fine. After all i was satisfied.

Super easy process, wonderful staff who went out of their way to accommodate me and my partner. Great service, and was picked up and dropped off at the airport promptly. Would book again without any hesitation. Highly recommended.

We hired our car through Carhood for 2 days in Brisbane withe the family and they were superb . Customer Service was second to none !! We got a free upgrade to a larger newer vehicle for free . No hassles , no problems . The smoothest car hiring process I have ever experienced
Will be back and will definitely use them again.

Nice people, smooth experience on pick up and drop off. Perhaps be a little more clear on the trade-offs for toll payments. The car had some mileage but ran great.

Super excellent company to recommend friends to try. Everything that I needed, it went so well with the service supported. Got the same vehicle I hired and at the good time. The bond handle went very perfect.

We hired a small car for just the 2 of us.
It went really well. We drove it all weekend it was excellent on fuel. We would definitely hire again.

Accommodating in every way! Effortless collection and drop off to the airport, the car was spotless and exactly as quoted. I will use Carhood again I’m the future and recommend them for your rental needs.